Troubleshooting
9-1
9
Troubleshooting
In this chapter, you will find suggestions and assistance for a few
common difficulties.
9.1
No DSL connection is established
After start-up the router automatically attempts to connect to the DSL
provider. During this process, the LAN-link LED will blink green. If
successful, the LED will switch over to steady green. If, however, the
connection can't be established, the LAN-link LED will light up red.
The reason for this is usually one of the following:
9.1.0.1 Problems with the cabling?
Only the cable provided with your device should be used to connect
to DSL. This cable must be connected to the Ethernet port of your
broadband access device. The LAN link LED must light green
indicating the physical connection.
9.1.0.2 Has the correct transfer protocol been selected?
The transfer protocol is set along with the basic settings. The basic
setup wizard will enter the correct settings for numerous DSL
providers automatically. Only if your DSL provider is not listed, you
will have to enter manually the protocol being used. In any case, the
protocol that your DSL provider supplies you with should definitely
work.
You can monitor and correct the protocol settings under:
9.2
DSL data transfer is slow
The data transfer rate of an broadband (Internet) DSL connection is
dependent upon numerous factors, most of which are outside of one's
own sphere of influence. Important factors aside from the bandwidth
of one's own Internet connection are the Internet connection and
Configuration tool Run command
LANconfig
Management
Interfaces
Interface
settings
WAN Interface
WEBconfig
Expert Configuration
Setup
Interfaces
WAN Interface
Summary of Contents for SwyxConnect 1722
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