In Case of Problems
17
13 In Case of Problems
Service Hotline
Should problems arise with the telephone, please refer to the following information first. In the case of
technical problems, you can contact our hotline service, Tel. 0900 00 1675 within Switzerland (Swisscom fees
at time of going to print: CHF 2.60/min). In the case of claims under the terms of guarantee, please contact
your sales outlet. There is a 2 year period of guarantee.
Problems and solutions
Problems
Solutions
No connection to base
station possible
− Check that the handset has been registered on the base station with the correct
PIN code;
Page 14.
No telephone calls possible
− The telephone is not connected properly or is defective.
Only use the telephone connection cable supplied.
− Test whether the telephone connection is in order by using another telephone.
− The power adaptor plug is not plugged in or there is a complete power failure.
− The rechargeable batteries are empty or defective.
− The handset is too far from the base station.
− The wrong dialling mode is set;
Page 14.
Connection is disturbed or
cut off
− The handset is too far from the base station.
− The base station is in an unsuitable location.
The system no longer
responds
− Reset all the functions to their default settings;
Page 14.
− Disconnect the power adapter plug briefly from the power socket.
The batteries are empty
within a short time
− The batteries are empty or defective.
− Place the handset in the base station properly. Clean the contact surfaces on the
handset and base station with a soft, dry cloth.
− Place the handset in the base station for 24 hours.
The caller number display
(CLIP
1
) does not function
− The caller number display (CLIP) is a supplementary service offered by your
telephone network provider. Contact your network provider for further information.
− The caller has suppressed the transmission of their phone number.
14 Technical Properties
Technical data
Feature
Value
Standard
DECT
2
−GAP
3
Power supply (base station)
Input: 100−240 V
AC
, 50/60 Hz
Output: 7.5 V
DC
, 300 mA
Power supply (charging station)
Input: 100−240 V
AC
, 50/60 Hz
Output: 7.5 V
DC
, 200 mA
Range
Outdoors: Approx. 300 m
Indoors: Approx. 50 m
Standby time
Up to 100 h
1
CLIP: C
alling
L
ine
I
dentification
P
resentation = Display the caller’s phone number.
2
DECT
:
D
igital
E
nhanced
C
ordless
T
elecommunication = Standard for cordless telephones.
3
GAP
:
G
eneric
A
ccess
P
rofile = Standard for the interoperation of handsets and base stations from different
manufacturers.
