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MV-1295-1296-1297-10-2018 . swim-fun.com © All rights reserved Swim & Fun Scandinavia ApS
UK
7. Service
If you have any questions or need more information, please feel free to call Swim & Fun
Scandinavia
customer service on + 45 7022 6856.
If you need service or to make a warranty claim, you must create a case directly in our
support system by clicking on
www.swim-fun.com/SUPPORT
8. Warranty
Limited warranty
We guarantee that all parts are free of defects in materials and workmanship for a period
of two years from the date of purchase. The warranty covers only material or manufactur-
ing defects that prevent the product from being able to be installed or operated in a normal
way. Defective parts will be replaced or repaired.
The warranty does not cover transportation damage, any use other than what is intended,
damage caused by incorrect assembly or improper use, damage caused by impact or
other error, damage caused by frost cracking or by improper storage.
The warranty becomes void if the user modifies the product.
The warranty does not include product-related damage, property damage or general oper-
ational loss.
The warranty is limited to the initial retail purchase and cannot be transferred and it does
not apply to products moved from their original location.
The manufacturer's liability cannot exceed the repair or replacement of defective parts
and does not include labour costs to remove and reinstall the defective part, transportation
costs to and from the service centre, and all other materials necessary to carry out the
repair.
This warranty does not cover failure or malfunction as a result of the following:
• Lack of proper installation, operation or maintenance of the unit in accordance with our
published "User's Guide" supplied with the unit.
• The workmanship of any installation of the unit.
• Not maintaining a proper chemical balance in your pool [pH level between 7.0 and 7.4.
Free chlorine between 0.5 - 1.5 mg/l. Total dissolved solids (TDS) less than 1,200 ppm.
Salt maximum 8 g/l]
• Misuse, alteration, accident, fire, flood, lightning strike, rodents, insects, negligence or
unforeseen actions.
• Scaling, freezing up or other conditions that cause insufficient water circulation.
