Swann SwannCloud Instruction Manual Download Page 2

Page: 2 / 40

Contents

Introduction

Contents

Important

Information 3

Hardware

Getting

know

your

Camera 4

Connecting

the

Camera

Network

LAN

Connection

(optional)

Installing

the

Mounting

Bracket

Connect the Camera to your HDTV

Alarm

I/O

Block

Software

The

SwannCloud

Mobile

App 12

Setting up your Handset or Tablet

Camera

Settings

Using

SwannCloud

Viewing

your

Camera

Viewing

Events 22

Which Event Type(s) should I be using?

Camera

Settings:

Sensitivity

Camera

Settings:

Person

Size 26

Camera

Settings:

Motion

Area

Camera

Settings:

Intrusion

Direction 28

Camera

Settings:

Event

Delay 29

Internet

The

SwannCloud

Web

App

Using

SwannCloud

Web

App

SwannCloud Web App: Viewing your Camera

SwannCloud Web App: Viewing Events

SwannCloud Web App: Event Settings

SwannCloud Web App: Video Settings

SwannCloud Web App: Camera Settings

Warranty

Warranty

Information 39

Helpdesk

Technical

Support 40

Summary of Contents for SwannCloud

Page 1: ...1 SwannCloud EN INSTRUCTION MANUAL...

Page 2: ...iewing your Camera 21 Viewing Events 22 Which Event Type s should I be using 24 Camera Settings Sensitivity 25 Camera Settings Person Size 26 Camera Settings Motion Area 27 Camera Settings Intrusion D...

Page 3: ...ons relating to the use of cameras Before using any camera for any purpose it is the buyer s responsibility to be aware of all applicable laws and regulations that prohibit or limit the use of cameras...

Page 4: ...a permanent installation to make sure nothing was damaged during shipping A Light Sensor Detects the amount of light available and turns on the IR LEDs when necessary B IR Infrared LEDs The camera wi...

Page 5: ...n pressed and held for 3 5 seconds allows for wirelessly connecting to a WPS enabled router D RJ45 Ethernet For a wired connection connect this to a spare port on your router E Alarm I O Block For con...

Page 6: ...e various alerts and alarms will be heard from here C Reset When pressed and held for more than 10 seconds when the power is disconnected and reconnected all settings will revert to the factory defaul...

Page 7: ...w the provided Wi Fi antenna into the antenna socket located on thecamera Useaclockwisemotiontoconnect It is recommended to leave the antenna in a vertical position for best reception 2 Now connect th...

Page 8: ...models primarily connect to your home network wirelessly they can also connect to your router using the supplied LAN cable The main advantage of a LAN connection is that you don t get disconnections o...

Page 9: ...9 Installing the Mounting Bracket The provided mounting bracket connects to the bracket mount located underneath the camera You can use this to mount the camera to a wall or ceiling...

Page 10: ...10 Connect the Camera to your HDTV Connect a mini HDMI cable not supplied to the mini HDMI input on the camera and connect the other end to a spare HDMI input on the TV HDMI IN 2 HDMI IN 1...

Page 11: ...arm I O input can be disconnected from the camera for easier connection of external alarms and sensors Note the markings on the camera for OUT GROUND and IN Consult the documentation that is included...

Page 12: ...the icon to run Please follow the instructions for camera con nection blue colour first before downloading the SwannCloud mobile app You need to have the camera connected and turned on before followin...

Page 13: ...1 2 Tap Create Account to create a new ac count Input your first name surname and email address Input your email ad dress again to con firm Tap Done Next to hide the keyboard Tap Create to send a temp...

Page 14: ...s word If you haven t received an email check your junk mail just in case it is located there Input the temporary password which is case sensitive Input a new password and again to confirm Choose a pa...

Page 15: ...e Wel come screen as shown on the left You are now ready to pair the camera to your account Make sure that your mobile device is con nected to the same Wi Fi network that your camera will be connected...

Page 16: ...device to your Wi Fi network Tap Done Next to hide the keyboard Tap Continue A QR code will appear this contains all the settings for the Wi Fi network 7 8 Select how you would like to have the cam e...

Page 17: ...device backwards and for wards to assist with the scan When you hear two quick beeps tap Done to finish It may take a short while to register your camera 9 Wow that was easy The default name will be d...

Page 18: ...our Handset or Tablet You have now entered Live View Tap the Camera Set tings button 11 You have now entered Camera Settings Please have a look below for an explana tion on what the vari ous settings...

Page 19: ...le camera tampering 6 Slide this to the ON position to enable face detection 7 Tap this to access an additional menu to change settings for sen sitivity to change the motion de tection area and to set...

Page 20: ...s 3 This displays the amount of cameras that have been registered to your account It also displays if a camera is offline If the camera is online tap this to go to the camera list If the camera is off...

Page 21: ...s to control the pan and tilt feature of the camera You can pan left and right and tilt up and down 4 Tap this to take a snapshot of the live vid eo stream Snapshots are stored locally on your mobile...

Page 22: ...utton again 1 Tap this to pause playback Tap again to resume playback 2 Tap to mark this particular event Mark ing an event will prevent it from being de leted A red pin icon will appear on events tha...

Page 23: ...con repre sents that motion detection has oc curred My Account Tap More to access your profile You can update your account name change password or logout of the app You can also access the user manual...

Page 24: ...you if someone has moved partially covered or sprayed the camera This is particular useful if the camera is located near an entrance or exit Facial Detection Facial detection technology determines th...

Page 25: ...ge the sensitivity level tap Video Analytics Settings then Sensitivity This will adjust how sensitive the camera will be when detecting events The default value of 80 will work in most environments bu...

Page 26: ...the camera settings button To change settings for facial detection tap Video Ana lytics Settings then Person Size The default values will work in most environments but you can adjust it according to y...

Page 27: ...a particular area of the cameras view that you would like to enable for motion detection In this example the entire view of the camera is enabled for motion detection 1 Tap Clear All or tap on one of...

Page 28: ...ec tion you would like the camera to alert you to For example if someone is entering the cameras view from the left and moving to the right you would select the Right direction value for an intrusion...

Page 29: ...y time between events tap Video Analyt ics Settings then Event Delay This will adjust the delay time between events For the example shown when the camera has detected an event the app will wait for a...

Page 30: ...com After you login you will see the home screen as shown below As you can see the general look and feel is the same as the mobile app Input your user name and password that you previously created or...

Page 31: ...t or to access account details 5 This displays how many events have occurred in total and for the day Events occur if you have motion detection intrusion detection face de tection or camera tampering...

Page 32: ...this to turn night vision on or off or to leave it on auto 12 Click this to control a pan tilt camera 1 If you have multiple cameras registered to your account but you only want to view a single camer...

Page 33: ...ill appear on events that have been marked Events that are marked cannot be deleted The basic SwannCloud account allows you to mark up to 3 events for safe keeping 1 3 2 4 5 6 7 8 9 10 1 You can filte...

Page 34: ...t it according to your needs 2 3 This will adjust the object size for all event types The default values will work in most environments but you can adjust it according to your needs Basically the app...

Page 35: ...ble camera tampering A camera tampering event will be created if someone obscures or blocks the view of the camera 4 Enable or disable facial detection 5 This will adjust the delay time in minutes bet...

Page 36: ...aving dif ficulties when viewing a live stream 4 Video Stream Bitrate Kbits s Use the slider to change the bi trate when viewing a live view stream Adjusting the bitrate may help if you re having prob...

Page 37: ...d vivid the colours will be 2 Image Parameters Brightness Changes how light the image ap pears to be 3 Image Parameters Contrast Increases the difference between the blackest black and the whitest whi...

Page 38: ...is the product code of the camera and the current firmware version installed 2 Timezone Timezone Select a time zone relevant to your region 3 Timezone DST Enable If Daylight Savings does not apply to...

Page 39: ...n The warranty does not cover any incidental accidental or consequential damages arising from the use of or the inability to use this product Any costs associated with the fitting or removal of this p...

Page 40: ...port E mail tech swann com Telephone Helpdesk USA Toll Free 1 800 627 2799 USA Parts Warranty 1 800 627 2799 M F 9am 5pm US PT AUSTRALIA 1300 138 324 NEW ZEALAND Toll Free 0800 479 266 UK 0203 027 097...

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