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Orion-VX1000 User Manual  

64 

 

9.4.3

 

Far-End NAT Traversal 

When the SIP client is behind a firewall, Orion-VX1000 may receive private IP addresses in the 
received SDP (for sending the session’s RTP packets) as shown below in Figure 

‎

9-4: 

 

Figure 

‎

9-4: SIP Client behind a NAT 

In this case, the packets cannot be sent, until the first packets are received from the client. The 
system learns the actual public IP address of these packets, and sends the transmitted RTP 
packets to this address.  

Far-end NAT traversal is applied automatically thus no configuration is needed in Orion-VX1000. 

Note

: Please note that in order for this topology to work, the SIP and H.323 clients located 

behind the local firewall must support Near-End NAT traversal.  

Near End NAT Traversal for SIP Clients requires the SIP clients to send their routable (in most 
cases Public) IP address in their contact information and r-port parameter. 

 

Summary of Contents for Orion-VX1000

Page 1: ...SURF Motion Media Platform User Guide www surf com com a Pick the date Version 2 2 1 Document Version 2 2 1 13 November 2013 Orion VX1000 User Manual...

Page 2: ...or warranties expressed or implied herein including but not limited to warranties of merchantability or fitness for a particular purpose The licensing or sale of any product or service by or of SURF...

Page 3: ...opology 6 NAT Traversal Capabilities with Orion VX1000 14 3 7 Topology 7 Connectivity with Remote Endpoints 15 4 Physical Overview 16 4 1 Description 16 4 2 System Physical Interface 16 4 2 1 Buttons...

Page 4: ...Conference Actions 48 7 3 Conferencing Parameters 49 7 4 Dialing Options 51 8 Leader Dashboard 53 8 1 Leader s Capabilities 53 8 2 Leader Login 53 8 3 Main Screen 54 8 4 Layouts 56 8 5 Show Statistics...

Page 5: ...10 Appendix A Precautions Safety 65 10 1 Rack Precautions 65 10 2 Server Precautions 65 10 3 System Safety 65 10 3 1 Electrical Safety Precautions 65 10 3 2 General Safety Precautions 66 11 Appendix B...

Page 6: ...the product its functionality features configuration and operation Feedback The SURF Technical Support Center is at your service You may access Warranty Service through our Web Request Form by using t...

Page 7: ...23 based conferencing system HD conferencing Orion offers wideband HD voice and HD video in resolutions of up to 720p Mixing A variety of conferencing devices are bridged by Orion s advanced audio vid...

Page 8: ...based layouts are supported in the system These layouts are modified automatically when a participant enters or leaves the conference VIP Participants Orion VX1000 allows VIP participants to join a co...

Page 9: ...to enhance existing services for multimedia conferencing the PBX interacts with Orion VX1000 using SIP Figure 3 1 Topology 1 Orion VX1000 via SIP PBX 1 All SIP endpoints at the enterprise register wit...

Page 10: ...e PBX Gatekeeper interacts with Orion VX1000 using H 323 Figure 3 2 Topology 2 Orion VX1000 via H 323 PBX Gatekeeper 1 The H 323 endpoints at the enterprise register with the PBX Gatekeeper 2 The PBX...

Page 11: ...ternal SIP registrar or the PBX 2 The PBX supports SIP Signaling 3 The Orion VX1000 registers as an extension or is configured as a trunk in the PBX 4 SIP endpoints can call through the PBX Orion VX10...

Page 12: ...through Orion s web based management system Figure 3 4 Topology 4 Direct Interaction with Orion VX1000 1 Endpoints may be registered with the Orion VX1000 SIP registrar 2 SIP endpoints can call throu...

Page 13: ...ure 3 5 Topology 5 Connectivity with External Networks 1 All SIP Endpoints register with the PBX 2 The PBX supports SIP Signaling 3 The Orion VX1000 registers as an extension or is configured as a tru...

Page 14: ...the participants and Orion VX1000 are located in two separate remote LANs Figure 3 6 NAT Traversal Capabilities 1 Endpoints can register with the Orion VX1000 SIP registrar or to the PBX 2 Remote off...

Page 15: ...to set and initiate a conferencing session Figure 3 7 Connectivity with Remote Endpoints 1 All SIP Endpoints at the enterprise register to the PBX or the Orion VX1000 2 The LAN firewall router must h...

Page 16: ...buttons Reset The Reset button reboots the system Power The Power button is used to turn on and turn off the system Turning off the system eliminates the main power but maintains standby power In orde...

Page 17: ...3 I O Ports The front panel has 2x USB2 ports as shown in Figure 4 2 Figure 4 2 Front Panel Ports Figure 4 3 shows a representation of the Orion VX1000 I O ports as they apper on the rear of the chas...

Page 18: ...puter using a CAT 6 cable 3 Connect the power cable first to the Orion VX1000 and then to the power outlet Press the power on button located on the front panel of the Orion VX1000 to start the system...

Page 19: ...was chosen the simplest way to see the Orion VX1000 IP Address is to connect a monitor and restart the machine The IP Address will appear in the Login Screen at the end of the system load Step 6 Conne...

Page 20: ...onfigured according to the steps described in this section 6 2 Login After entering the Orion VX1000 s IP address in your web browser the Login window appears Enter the default user name and password...

Page 21: ...vided into two main categories a System Settings b Conferences Prior to conference creation system settings must be configured Figure 6 2 Main Menu Window Note To log out click the logout icon red at...

Page 22: ...mation of one group can not be viewed shared or managed by any other groups members 6 4 2 Users Levels Roles The Role field on the User Management screen represents the capabilities of a user in the s...

Page 23: ...e columns User Role and Manager can be sorted in ascending or descending order by clicking on a column header The user is allowed to filter the users database using the toolbar at the top of the scree...

Page 24: ...eleting a User To Delete a User from the System 1 In the System Settings User Management window click Delete in the Operations column of the user to be removed 2 A message appears requesting confirmat...

Page 25: ...e Network Settings 1 Select System Settings Network Settings 2 Click Edit Network parameters become editable Figure 6 7 Network Settings Editing Note If the DHCP parameter is selected then only the Ho...

Page 26: ...nmcu com IP Address IP address The Orion VX1000 system s IP Address Subnet Mask Net mask The Orion VX1000 system s subnet mask Default Gateway IP address The IP Address of the default gateway Preferre...

Page 27: ...guration SIP parameters are configured in the SIP Configuration window as shown in Figure 6 9 below Figure 6 9 SIP Configuration To Configure SIP Settings 1 Select System Settings SIP Configuration 2...

Page 28: ...000 s built in listening SIP port used for registration of SIP clients session establishments and interactions with SIP external entities Block Direct Calls Check box Yes No If this box is checked the...

Page 29: ...Show SIP Registrations Used to display the system s registered users This function is applicable only when Built in Registrar Proxy is enabled For more details please refer to Show Users section 6 5...

Page 30: ...nfigured Outbound Proxy Server IP IP address The Outbound proxy server IP address Outbound Proxy Server Port Port The Outbound proxy server port Table 6 5 Outbound Proxy Settings 3 To revert to the pr...

Page 31: ...splayed Figure 6 12 SIP Users Window The columns on this screen can be sorted in ascending or descending order by clicking on any of the column headers To Filter the Displayed List The user is enabled...

Page 32: ...added to the system 6 5 2 2 Show SIP Registrations You can view the Orion VX1000 s registered SIP users To View the Registered Users Click the Show SIP Registrations button The following window is dis...

Page 33: ...tring of it Pressing on Refresh resets the filter and the original list re appears on the screen 6 5 3 H 323 Settings H 323 parameters are configured in the H 323 Settings window as shown in Figure 6...

Page 34: ...ect H 323 sessions to different access numbers or conferences he needs to set this parameter For each H 323 conference a dedicated port is needed The total number of H 323 ports should be compatible w...

Page 35: ...239 Is enabled to send and receive both content and conferencing participants layout H 323 endpoint that do not support H 239 Is enabled to send and receive conferencing participants layout and receiv...

Page 36: ...conference numbers the call is declined To Configure Access Numbers 1 Select System Settings Access Numbers The Access Numbers window opens Figure 6 18 Access Numbers Provisioning Please note that the...

Page 37: ...52X288 High VGA 640x480 HD 1280x720 5 To register the access number to the registrar select Register To authenticate the registration select Authenticate and enter Username and Password 6 For H 323 se...

Page 38: ...umbers can be sorted in ascending or descending order by clicking on the Number header The user is allowed to filter the access numbers by entering a full or partial number using the toolbar at the to...

Page 39: ...000 with other devices on the network a Select Use NTP b Select a server from the NTP list c To add a new server enter a new line to the server s list d To delete an existing server remove the line fr...

Page 40: ...d 1 minute It is recommended to log out and re log into the system after hardware reset User is requested to confirm this operation MCU Shutdown Enables the system shut down When shut down the server...

Page 41: ...and Offline 6 Click Save to save the settings 7 Click Clear to clear the settings If the user clicks on Clear the following dialogue box appears for a confirmation request 6 6 2 Start Diagnostic Trac...

Page 42: ...alog Box 6 After saving the file Delete Diagnostic Trace appears on the main Maintenance screen allowing the user to delete the file 7 Only one trace file is allowed To provide a new trace file the ex...

Page 43: ...version number to be downloaded will be supplied by Surf support upon the release of a GA version c Click Download For Local Upgrade a Click on Upgrade from file b Browse and select the download pack...

Page 44: ...000 User Manual 44 5 If the user chooses to continue the system upgeades Figure 6 28 Upgrading 6 The system reboots automatically after the upgrade To continue login to the system Figure 6 29 Upgrade...

Page 45: ...ctive conferences Figure 7 1 Conferences List Please note that the users can view and set only the conferences which belong to their own group see section 6 4 1 for Multi Tier Partitioning To See the...

Page 46: ...ow and manage a conference 7 2 Conference Settings The parameters of an existing conference can be viewed or modified and new conferences can be created 7 2 1 Opening the Conference Settings Window To...

Page 47: ...m and Media Type can be sorted in ascending or descending order by clicking on a column header The user is allowed to filter the users database using the toolbar at the top of the screen and according...

Page 48: ...ns Figure 7 4 New Conference Details 2 Select conference parameters as described in section 7 3 Conferencing Parameters 3 Click Save to save the entered information 7 2 4 Other Conference Actions You...

Page 49: ...parameter see above HD 1280x720 High VGA 640x480 and Normal CIF 352X288 Bandwidth Allocation Low Medium High SURF recommends using Medium as a default value hence every new conference room s Bandwidth...

Page 50: ...to the external registrar Authenticate Yes No If enabled then the conference is registered with authentication Username String If authentication chosen a username needs to be entered Password String...

Page 51: ...d to conference Access Number Dial 500 Prompt Please enter your conference number followed by the key Dial 100 Connected to conference Conference Number Dial 100 Connected to conference Table 7 2 Dial...

Page 52: ...nnected to conference Alternative option Connecting without prompts Dial 500 100 1 Orion com Connected to conference Conference Number Dial 100 Orion com Prompt Please enter the conference PIN number...

Page 53: ...t and vice versa Make a participant visible invisible Obtain call statistics Mute Unmute participants Lock Unlock the conference View detailed conference parameters Remove participants from the confer...

Page 54: ...nd visible participants and enabling the leader to select the number of shown participants using a drop down menu Operational Buttons The following operational buttons appear at the left side of the L...

Page 55: ...statistics Participant voice enabled Video only participant status Participant voice muted Visible participant Voice only participant status Participant video disabled Remove participant Figure 8 3 Le...

Page 56: ...is larger than the other participants images The dominant speaker is automatically defined by energetic voice detection Equal Presence All the images are displayed equally The red border shows the cho...

Page 57: ...e information is updated every 5 seconds The rows in the statistics table above can be set or reset by clicking on the Rows Settings button As shows in Figure 8 7 Figure 8 7 Rows Settings Click on Res...

Page 58: ...ter the name number appears in the registration to SIP registrar For non registered participant Enter the full path including the SIP server IP address name number SIP server IP Address Click to add m...

Page 59: ...anual 59 Check the participants you want to invite and click Call You can check uncheck the entire list or filter the list by using the toolbar at the top of the window To return back to the original...

Page 60: ...a public IP Firewalls that are not SIP and H 323 aware may cause complexity in providing connectivity with clients located in the external IP network or behind other firewalls This section describes t...

Page 61: ...00 As shown below in Figure 9 2 Figure 9 2 Orion VX1000 Located in LAN 9 3 Firewall NAT Settings In order to use a firewall NAT it is recommended to follow the below settings 9 3 1 Blocking Ports Bloc...

Page 62: ...End NAT Traversal In a deployment scenario where Orion VX1000 is located behind a firewall and is configured with private IP address the signaling sent from the Orion VX1000 messeges will contain priv...

Page 63: ...reen opens Figure 9 3 SIP Public IP Configuration 2 Click Edit SIP settings become editable 3 Set the Enable Registrar Proxy check box 4 Enter a value for Listening SIP Port 5 Enable the MCU is behind...

Page 64: ...the client The system learns the actual public IP address of these packets and sends the transmitted RTP packets to this address Far end NAT traversal is applied automatically thus no configuration i...

Page 65: ...a power failure To maintain proper cooling always keep the rack s front door and all panels and components on the components closed when not servicing 10 3 System Safety 10 3 1 Electrical Safety Prec...

Page 66: ...ng plug and must be plugged into grounded electrical outlets 10 3 2 General Safety Precautions Follow these rules to ensure general safety Keep the area around the system clean and free of clutter The...

Page 67: ...t should be mounted into a rack so that the amount of airflow required for safe operation is not compromised Mechanical Loading Equipment should be mounted into a rack so that a hazardous condition do...

Page 68: ...with the thru holes of the rack 3 Insert the mounting screws into the thru holes in the front of the chassis and through the thru holes in the rack The compact design of the Orion VX1000 enables inst...

Page 69: ...re 10 to 35 C 50 to 95 F Non operating Temperature 40 to 70 C 40 to 158 F Operating Relative Humidity 8 to 90 non condensing Non operating Relative Humidity 5 to 95 non condensing Transportation Vibra...

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