Supero SUPER P4DL6, User Manual

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3-3
Chapter 3: Troubleshooting
web site (http://www.supermicro.com/techsupport.htm) before con-
tacting Technical Support.
2. BIOS upgrades can be downloaded from our web site at
http://www.supermicro.com/techsupport/download.htm.
Note: Not all BIOS can be flashed depending on the modifications
to the boot block code.
3. If you still cannot resolve the problem, include the following information
when contacting Super Micro for technical support:
• Motherboard model and PCB revision number
• BIOS release date/version (this can be seen on the initial display when
your system first boots up)
•System configuration
An example of a Technical Support form is on our web site at
http://www.supermicro.com/techsupport/contact_support.htm.
4. Distributors: For immediate assistance, please have your account number
ready when placing a call to our technical support department. We can
be reached by e-mail at support@supermicro.com, by fax at (408) 503-
8019 or by phone at (408) 503-8000, option 2.
3-3 Frequently Asked Questions
Question: What are the various types of memory that the P4DL6/
P4DLR+/P4DLR motherboard can support?
Answer: The P4DL6 has eight, the P4DLR has six and the P4DLR+ has four
DIMM slots. All three boards support 184-pin, registered ECC DDR-200
(PC1600) DIMMs only (DDR-266 memory is supported, but only at 200 MHz).
Unbuffered SDRAM, non-ECC memory and PC100/133 SDRAM modules are
not supported. Important: The memory employs a two-way interleaved
scheme, which requires you to install memory modules in pairs (first in the
two slots of the last bank, then in both slots of the next to last bank, and so
on.)
Question: How do I update my BIOS?
Answer: It is recommended that you do not upgrade your BIOS if you are
experiencing no problems with your system. Updated BIOS files are located
on our web site at http://www.supermicro.com. Please check our BIOS
warning message and the info on how to update your BIOS on our web