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Chapter 3: Troubleshooting
TECHSUPPORT/TechSupport.htm).
2. BIOS upgrades can be downloaded from our web site at
http://www.supermicro.com/TECHSUPPORT/BIOS/bios.htm.
Note: Not all BIOS can be flashed depending on the modifications
to the boot block code.
3. If you still cannot resolve the problem, include the following information
when contacting Super Micro for technical support:
• Motherboard model and PCB revision number
• BIOS release date/version (this can be seen on the initial display when
your system first boots up)
•System configuration
An example of a Technical Support form is on our web site at
http://www.supermicro.com/TECHSUPPORT/Contact_Support.htm.
4. Distributors: For immediate assistance, please have your account number
ready when placing a call to our technical support department. We can
be reached by e-mail at [email protected], by fax at (408) 503-
8019 or by phone at (408) 503-8000, option 2.
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Frequently Asked Questions
Question: What are the various types of memory that my mother-
board can support?
Answer: The P4DE8/P4DEI/P4DEE has four 184-pin DIMM slots that support
up to 4 GB of registered ECC DDR-200 (PC1600) SDRAM. Unbuffered
SDRAM, non-ECC memory and PC100/133 SDRAM modules are not sup-
ported. Memory is not interleaved so you can install any number of DIMMs
into the memory slots in any order.
Question: How do I update my BIOS?
Answer: It is recommended that you do not upgrade your BIOS if you are
experiencing no problems with your system. Updated BIOS files are located
on our web site at http://www.supermicro.com. Please check our BIOS
warning message and the info on how to update your BIOS on our web
site. Also, check the current BIOS revision and make sure it is newer than
your BIOS before downloading. Select your motherboard model and down-
load the BIOS file to your computer. Unzip the BIOS update file and you will
find the readme.txt (flash instructions), the flash.bat (BIOS flash utility) and
Summary of Contents for SUPER P4DE8
Page 1: ... SUPER P4DE8 SUPER P4DEI SUPER P4DEE USER S MANUAL Revision 1 0 SUPER ...
Page 9: ...Chapter 1 Introduction 1 3 Introduction Notes ...
Page 10: ...1 4 Introduction SUPER P4DE8 P4DEI P4DEE User s Manual Figure 1 1 SUPER P4DE8 Image ...
Page 50: ...3 6 SUPER P4DE8 P4DEI P4DEE User s Manual Notes ...
Page 78: ...SUPER P4DE8 P4DEI P4DEE User s Manual A 2 Notes ...
Page 86: ...SUPER P4DE8 P4DEI P4DEE User s Manual B 8 Notes ...