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H8QM3-2+/H8QMi-2+ User’s Manual

2-11 Installing Software Drivers ............................................................................ 2-24

Chapter 3 Troubleshooting

3-1 Troubleshooting

Procedures

........................................................................... 3-1

Before Power On ............................................................................................ 3-1

No Power ........................................................................................................ 3-2

No Video ......................................................................................................... 3-2

Memory Errors ................................................................................................ 3-2

Losing the System’s Setup Conﬁ guration ....................................................... 3-3

3-2 Technical

Support

Procedures

........................................................................ 3-3

3-3 Frequently

Asked

Questions

........................................................................... 3-4

3-4

Returning Merchandise for Service ................................................................ 3-5

Chapter 4 BIOS

4-1 Introduction

...................................................................................................... 4-1

Starting the Setup Utility ................................................................................. 4-1

4-2 Main

...................................................................................................... 4-2

4-3 Advanced

Settings

................................................................................ 4-2

4-4 Boot

..................................................................................................... 4-16

4-5 Security

............................................................................................... 4-17

4-6 Exit

...................................................................................................... 4-18

Appendix A BIOS Error Beep Codes

Appendix B BIOS POST Checkpoint Codes

Summary of Contents for H8QM3-2+

Page 1: ...SUPER H8QM3 2 H8QMi 2 USER S MANUAL Revision 1 0a...

Page 2: ...UPERMICRO SHALL NOT HAVE LIABILITY FOR ANY HARDWARE SOFTWARE OR DATA STORED OR USED WITH THE PRODUCT INCLUDING THE COSTS OF REPAIRING REPLACING INTEGRATING INSTALLING OR RECOVERING SUCH HARDWARE SOFTW...

Page 3: ...mation about the chipset Chapter 2 begins with instructions on handling static sensitive devices Read this chapter when installing the processor s and memory modules and when installing the serverboar...

Page 4: ...Con guration Settings 1 10 1 7 Power Supply 1 11 1 8 Super I O 1 12 Chapter 2 Installation 2 1 Static Sensitive Devices 2 1 Precautions 2 1 Unpacking 2 1 Installation Procedure 2 2 2 2 Processor and H...

Page 5: ...12 T SGPIO1 T SGPIO2 2 12 2 7 Jumper Settings 2 13 Explanation of Jumpers 2 13 CMOS Clear 2 13 VGA Enable Disable 2 14 JLAN Enable Disable 2 14 Compact Flash Master Slave 2 14 I2 C to PCI E Slots 2 1...

Page 6: ...ng the System s Setup Con guration 3 3 3 2 Technical Support Procedures 3 3 3 3 Frequently Asked Questions 3 4 3 4 Returning Merchandise for Service 3 5 Chapter 4 BIOS 4 1 Introduction 4 1 Starting th...

Page 7: ...n quality and performance Please check that the following items have all been included with your serverboard If anything listed here is damaged or missing contact your retailer Included with retail bo...

Page 8: ...ress Super Micro Computer B V Het Sterrenbeeld 28 5215 ML s Hertogenbosch The Netherlands Tel 31 0 73 6400390 Fax 31 0 73 6416525 Email sales supermicro nl General Information support supermicro nl Te...

Page 9: ...Chapter 1 Introduction 1 3 Figure 1 1 H8QM3 2 Image Note the H8QMi 2 has the same layout but does not include SAS ports or com ponents...

Page 10: ...3A DIMMA 3B DIMMA 2A DIMMA 2B DIMMA 1A DIMMA 1B DIMMB 1B DIMMB 1A DIMMB 2B DIMMB 2A DIMMB 3B DIMMB 3A DIMMB 4B DIMMB 4A Kybd Mouse JLAN1 USB0 1 COM1 VGA JLAN2 ATI ES 1000 SIMLC Slot 5 PCI Express x16...

Page 11: ...an Headers Floppy Floppy Disk Drive Connector I Button I Button for RAID 5 support IDE IDE Drive Compact Flash Card Connector J1B1 24 Pin ATX Power Connector JD1 Onboard Speaker Power LED JF1 Front Pa...

Page 12: ...8 Mb AMIBIOS LPC Flash ROM DMI 2 3 PCI 2 2 ACPI 2 0 SMBIOS 2 3 Plug and Play PnP PC Health Monitoring Onboard voltage monitors for four CPU cores Hyper Transport 1 2V memory banks 1 8V chipset 1 5V F...

Page 13: ...talled H8QM3 2 only One 1 UltraDMA ATA 133 100 IDE port One 1 oppy port interface Two 2 Fast UART 16550 compatible serial ports On chip Intel 82546 Ethernet controller supports two Gb Ethernet ports P...

Page 14: ...or CPU1 LPC ATI ES 1000 AMD Socket F Type Processor CPU3 AMD Socket F Type Processor CPU4 16 x 16 HT link 1 GHz NEC uPD720404 Slot 5 PCI E x16 PCI E x16 SIMLC SATA UDMA133 USB 2 0 DIMMs1A 4B DIMMs 1A...

Page 15: ...rt 3 Gb s Serial ATA interface an ATA133 bus master interface and a USB 2 0 interface This hub connects directly to CPU1 NEC uPD720404 This I O bridge chip provides one PCI Express x4 upstream port an...

Page 16: ...onboard fans are controlled by thermal management via BIOS CPU Overheat Fan Fail LED and Control This feature is available when the user enables the CPU overheat Fan Fail warning function in the BIOS...

Page 17: ...ions and you want to turn off the power just depress and hold the power button for 4 seconds The power will turn off and no power will be provided to the serverboard Wake On LAN Wake On LAN is de ned...

Page 18: ...ra tor drive interface control logic and interrupt and DMA logic The wide range of functions integrated onto the Super I O greatly reduces the number of components required for interfacing with oppy d...

Page 19: ...h its components peripheral chips memory modules or gold contacts When handling chips or modules avoid touching their pins Put the serverboard and peripherals back into their antistatic bags when not...

Page 20: ...rocessors Exercise extreme caution when handling and installing the processor Always connect the power cord last and always remove it before adding removing or changing any hardware components Begin b...

Page 21: ...e the CPU and or the socket With the CPU inserted into the socket inspect the four corners of the CPU to make sure that it is properly installed and ush with the socket Then gently lower the silver CP...

Page 22: ...th the raised metal standoffs in the serverboard tray Insert screws into all the mounting holes in the serverboard that line up with the standoffs Use a screwdriver to tighten all screws until just sn...

Page 23: ...adjacent slots at a time with memory modules of the same size and type will result in inter leaved 128 bit memory which is faster than non interleaved 64 bit memory Optimizing Memory Performance It s...

Page 24: ...arious I O ports Figure 2 2 I O Port Locations and De nitions Figure 2 3 Front Control Panel Header JF1 NMI x key Vcc Vcc Vcc Vcc Vcc Vcc Reset Button Power Button Ground x key Power LED HDD LED NIC1...

Page 25: ..._OK 21 5V 9 5VSB 22 5V 10 12V 23 5V 11 12V 24 COM 12 3 3V Processor Power Connectors In addition to the primary ATX power connector above the 8 pin proces sor power connectors at JPW1 and JPW2 must al...

Page 26: ...on the right for pin de nitions OH Fan Fail LED Pin De nitions JF1 Pin De nition 7 Vcc 8 Control NIC1 LED Pin De nitions JF1 Pin De nition 11 Vcc 12 NIC1 Active NIC2 LED Pin De nitions JF1 Pin De nit...

Page 27: ...Serial Bus Ports USB0 1 Two Universal Serial Bus ports USB2 0 are located beside the key board mouse ports See the table on the right for pin de nitions Reset Button Pin De nitions JF1 Pin De nition...

Page 28: ...nd 10 NC Fan Header Pin De nitions FAN1 9 Pin De nition 1 Ground Black 2 12V 9V Red 3 Tachometer Note Fan speed may controlled by a BIOS setting to change with system temperature As a result pin 2 may...

Page 29: ...1 Intrusion Input 2 Ground Wake On LAN The Wake On LAN header is desig nated JWOL See the table on the right for pin de nitions You must have a LAN card with a Wake On LAN con nector and cable to use...

Page 30: ...SGPIO2 The 3 SGPIO1 and 3 SGPIO2 head ers provide a bus between the SAS controller and the drive backplane to provide SAS enclosure manage ment functions Connect cables from the backplane to the these...

Page 31: ...nector to clear CMOS The onboard battery does not need to be removed when clearing CMOS however you must short JBT1 for at least four seconds 1 2 3 4 JBT1 contact pads 2 7 Jumper Settings Connector Pi...

Page 32: ...2 Enabled Pins 2 3 Disabled I2 C to PCI E Slots Jumpers JI2 C3 and JI2 C4 allow you to connect the PCI E slot to the I2 C System Management bus The default setting is disabled Both jumpers must be se...

Page 33: ...SAS drives as non RAID drives and requires a rmware ash See the table on the right for jumper set tings and below for the IT rmware ash procedure SAS RAID Select Jumper Settings JPS1 Jumper Setting D...

Page 34: ...nd unplug the power cord s before removing or installing components LAN1 LAN2 LEDs The Ethernet ports located beside the VGA port have two LEDs On each Gb LAN port one LED indicates activity when blin...

Page 35: ...ould be used to take advantage of the speed this new technology offers The blue connector connects to the onboard IDE connector interface and the other connector s to your hard drive s Consult the doc...

Page 36: ...t Data 12 13 Host Data 2 14 Host Data 13 15 Host Data 1 16 Host Data 14 17 Host Data 0 18 Host Data 15 19 Ground 20 Key 21 DRQ3 22 Ground 23 I O Write 24 Ground 25 I O Read 26 Ground 27 IOCHRDY 28 BAL...

Page 37: ...ear the oppy connector See the table on the right for pin de nitions Note refer to the FAQ section in Chapter 3 for details on en abling SAS SIMLC IPMI Slot The SIMLC slot on the H8QM3 2 is reserved f...

Page 38: ...RAID hard drive If on a separate drive you may install the driver either during or after the OS installation If you wish to have the OS on a SATA RAID array you must follow the procedure below and in...

Page 39: ...BIOS Setup Utility the system will reboot When prompted during the startup press the F10 key when prompted to run the nVidia RAID Utility program Using the nVidia RAID Utility The nVidia RAID Utility...

Page 40: ...begins Windows could not determine the type of one or more storage devices When you see this screen hit the S key to Specify Additional Device then insert the driver diskette you just created into th...

Page 41: ...Chapter 2 Installation 2 23 Figure 2 4 SATA RAID Utility Main Screen Figure 2 5 SATA RAID Utility Array List...

Page 42: ...Computer icon and then on the icon representing your CD ROM drive Finally double click on the S Setup icon Click the icons showing a hand writing on paper to view the readme les for each item Click t...

Page 43: ...P2 on the serverboard Make sure that the main ATX power connector at J1B1 and the 8 pin connec tors at JPW1 and JPW2 are all connected to your power supply Make sure that no short circuits exist betwe...

Page 44: ...on cards and cables Use the speaker to determine if any beep codes exist Refer to Appendix A for details on beep codes 1 2 3 4 5 1 2 Memory Errors Checklist Make sure that the DIMM modules are proper...

Page 45: ...reseller for troubleshooting services They should know of any possible problem s with the speci c system con guration that was sold to you Please review the Troubleshooting Procedures and Frequently A...

Page 46: ...structions the afudos exe BIOS ash utility and the BIOS image xxx rom les Copy these les to a bootable oppy disk insert the disk into drive A and reboot the system At the DOS prompt after rebooting en...

Page 47: ...A receipt or copy of your invoice marked with the date of purchase is required be fore any warranty service will be rendered You can obtain service by calling your vendor for a Returned Merchandise A...

Page 48: ...3 6 H8QM3 2 H8QMi 2 User s Manual Notes...

Page 49: ...s F1 F2 etc Each main BIOS menu option is described in this manual The Main BIOS screen has two main frames The left frame displays all the options that can be con gured Grayed out options cannot be c...

Page 50: ...H MM SS format Please note that time is in a 24 hour format For example 5 30 A M appears as 05 30 00 and 5 30 P M as 17 30 00 4 3 Advanced Settings Menu BOOT Settings Con guration Quick Boot If Enable...

Page 51: ...is setting if using a 64 bit Linux operating system The available op tions are Other and Linux ACPI Con guration ACPI Version Features Use this setting the determine which ACPI version to use Options...

Page 52: ...r see Chapter 2 for details MPS Con guration MPS Revision This setting allows the user to select the MPS revision level The options are 1 1 and 1 4 Smbios Con guration Smbios Smi Support This setting...

Page 53: ...re Disabled 360 KB 5 1 4 1 2 MB 5 1 4 720 KB 3 1 44 MB 3 and 2 88 MB 3 Onboard Floppy Controller Use this setting to Enable or Disable the onboard oppy controller Onboard IDE Controller There is a sin...

Page 54: ...rate of 3 3 MBs Select 1 to allow AMI BIOS to use PIO mode 1 It has a data transfer rate of 5 2 MBs Select 2 to allow AMI BIOS to use PIO mode 2 It has a data transfer rate of 8 3 MBs Select 3 to allo...

Page 55: ...upports it PIO Mode PIO Programmable I O mode programs timing cycles between the IDE drive and the programmable IDE controller As the PIO mode increases the cycle time decreases The options are Auto 0...

Page 56: ...abled to activate the function of 32 Bit data transfer Select Disabled to deactivate the function The options are Enabled and Disabled Hard Disk Write Protect Select Enabled to enable the function of...

Page 57: ...o allow or restrict the system from giving the VGA adapter card an interrupt address The options are Yes and No Palette Snooping Select Enabled to inform the PCI devices that an ISA graphics device is...

Page 58: ...ddress This option speci es the base I O port address and Interrupt Request address of serial port 1 Select Disabled to prevent the serial port from accessing any system resources When this option is...

Page 59: ...lock to All DIMMs Use this setting to enable unused clocks to all DIMMs even if some DIMM slots are unpopulated Options are Enabled and Disabled Mem Clk Tristate C3 ALTVID Use this setting to Enable o...

Page 60: ...idle Options are Disabled and various times in nanoseconds and microseconds Data Cache BG Scrub Allows L1 cache RAM to be corrected when idle Options are Disabled and various times in nanoseconds and...

Page 61: ...USB 2 0 controller USB Devices Enabled This eld dsiplays the USB devices currently enabled Legacy USB Support Select Enabled to enable the support for USB Legacy Disable Legacy support if there are n...

Page 62: ...r Disable remote access If enabled the settings below will appear Serial Port Number Selects the serial port to use for console redirection Options are COM1 and COM2 Serial Port Mode Selects the seria...

Page 63: ...Other items in the submenu are systems monitor displays for the following in formation CPU1 Temperature CPU2 Temperature CPU3 Temperature CPU4 Temperature for 4U systems System Temperature CPU1 Vcore...

Page 64: ...Device Hard Disk Drives This feature allows the user to specify the boot sequence from available hard disk drives 1st Drive Speci es the boot sequence for the 1st Hard Drive Hard Disk Drives This feat...

Page 65: ...ord Select this option and press Enter to access the sub menu and then type in the password Boot Sector Virus Protection This option is near the bottom of the Security Setup screen Select Disabled to...

Page 66: ...n and reboot the computer Select Discard Changes and Exit from the Exit menu and press Enter Discard Changes Select this option and press Enter to discard all the changes and return to AMI BIOS Utilit...

Page 67: ...ally communicated through a series of audible beeps The numbers on the fatal error list on the following page correspond to the number of beeps for the corresponding error All errors listed with the e...

Page 68: ...A 2 H8QM3 2 H8QMi 2 User s Manual Notes...

Page 69: ...tialization code checksum will be verified D1h Initializing the DMA controller performing the keyboard controller BAT test starting memory refresh and entering 4 GB flat mode next D3h Starting memory...

Page 70: ...occurred while reading the oppy drive in drive A F0h Next searching for the AMIBOOT ROM le in the root directory F1h The AMIBOOT ROM le is not in the root directory F2h Next reading and analyzing the...

Page 71: ...d during power on Initializing CMOS RAM if the Initialize CMOS RAM in every boot AMIBIOS POST option was set in AMIBCP or the End key was pressed 12h Next disabling DMA controllers 1 and 2 and interru...

Page 72: ...L general devices next if present See the last page of this chapter for additional information 39h Displaying bus initialization error messages See the last page of this chapter for additional informa...

Page 73: ...as adjusted for relocation and shadowing Clearing the Hit DEL message next 59h The Hit DEL message is cleared The WAIT message is displayed Starting the DMA and interrupt controller test next 60h The...

Page 74: ...and has now returned control to BIOS POST Performing any required processing after the option ROM returned control 99h Any initialization required after the option ROM test has completed Config uring...

Page 75: ...ption ROM had control next Aah Initialization after E000 option ROM control has completed Displaying the system configuration next Abh Uncompressing the DMI data and executing DMI POST initialization...

Page 76: ...B 8 H8QM3 2 H8QMi 2 User s Manual Notes...

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