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Delivery
Prior to delivery you must check that you
have the relevant access for your spa. This
information can be found in the product
specification in Section 1.
Please consider the following when checking
your access
• Vehicle access for 3.5 tonne van
• The route the spa will need to take
• Any obstructions, such as electricity boxes,
overhanging trees, gates, steps up or down.
If access is not possible than a crane will be
required, this may require redelivery. Redelivery
and crane will incur additional costs.
Hiab Cranes organized by us will include
1 hour labour for the crane company. Any
additional time required be changeable to the
customer.
If you are unsure and have any queries
regarding your access, we will be happy to
assist by reviewing photo’s/videos sent by you.
Site visits may incur an additional charge.
For any support on this matter please contact
our office on
01246 559071
.
Office opening hours are…
Mon-Fri 9am-5pm
Saturday 9am-2pm
Alternatively please email us on
Fill It Up
1. Place a garden hose into the filter area
(Let your hose run for 5 mins before
putting into the spa to clear out any
stagnant water in the hose before putting
it into the hot tub.) Also, it’s a good idea
to use a hose-ended filter/water softner,
this will fill your spa from the pumps and
pipework first to prevent any airlocks in
the system. Also, it’s a good idea to use a
hose-end filter/water softener will make
balancing water easier and to reduce the
amount of impurities that can contaminate
your water. At this point your hot tub
should be turned off at the isolator.
2. Fill water to recommended water level as
indicated by the minimum water level in
your hot tub. Low water levels can cause
damage to the pump and heater element
so is good practice to top up your spa on
a weekly basis. If there is no water level
indicator, you should fit your hot tub to 1
inch above the top of the back jets
3. Remove side panel and check for any
leaks around the plumbing. It is not
unusual for fittings to come lose during
shipment. If you do detect any small leaks,
you’ll want to hand-tighten them right
away. (Using a wrench can easily crack the
nut and cause the leak to worsen).
Power up the Spa
After checking all the fittings are tight and
are sure no leaks are occurring, you can
re-fit the side panel and turn the power on
at the isolator point. Read Section 7 on how
to operate your new spa controls and how to
turn on the hot tub.
Hot tubs can take approximately 12 – 24
hours to rise to temperature. Heat time
depends on spa size, voltage and other factors
such as outside temperature. Plug & Play hot
tubs take longer to heat than 32AMP.
Balance Your Water
Test and balance your hot tub water before
you introduce any sanitizers. It is important
to balance prior to adding sanitizers to avoid
unwanted problems such as cloudiness,
discoloration or foul smelling water. Also,
keeping your water balanced is crucial
to promote long equipment life, and
healthy, clean, clear spa water. Poor water
management which results in components
of your spa degrading/failing can invalidate
your warranty.
More information on treating your water can
be found in Section 9.
The control panel operation (Section 7) is filled with valuable information to
give you an idea of how your spa works and how to prevent any mishaps or
damage to your new hot tub before you get to use it.
Section 4
Section 5
DELIVERY OF YOUR SPA
CHECKLIST BEFORE USING YOUR SPA
