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Section 2
PRE-INSTALLATION & SET-UP
Selecting a site for your spa
Choose an area in your garden that will be
suitable for your Hot Tub, you may wish to
consult your electrician to ensure the correct
electrical supply can be provided before
preparing the base for the hot tub to sit on. An
area in front of your hot tub should be clear so
that grass and debris are not transferred to the
water. Allow access for steps.
Preparing your base
An un-level base may cause your spa to run
inefficiently and cause major ongoing faults.
When creating your base remember it must
be; flat, firm and reinforced if you plan to
place your hot tub on a raised platform, such
as decking. Please take into consideration the
average weight of filled hot tub is 1500kg, you
will then need to account for the weight of 4-6
people, plus it will be placed here for a long
period of time.
PLEASE NOTE
– If you decide to position
your hot tub in the ground/pit or with decking
built around it, you will need a design plan
to allow access to all side for maintenance
and repairs, 600mm around each side
is required to ALL sides of the spa, any
obstacle’s blocking the access may result in
rescheduling. Revisits may be chargeable.
When you have decided on the positioning
of your hot tub, it is fundamental that a
solid foundation is in place, grass will not be
suitable. Please note, it is the responsibility of
the customer to provide a suitable base that is
flat, level and solid to prevent distortion from
occurring. Any structural damage caused by
improper base or base failure may invalidate
manufacturer’s warranty.
An ideal base would be concrete 100 –
150mm thick. However, existing patio slabs
and block paving may also be used. Wooden
decking is also a popular base, however,
please ensure your base can hold the weight
of the hot tub, water and people in it. Please
refer to Section 1 for the weight details of
your spa. Using “packers” to level the spa is
not acceptable
Please Note: Bases must be prepared in
plenty of time prior to delivery, thus allowing
time for the concrete, etc to fully cure. Any
revisits will be chargeable
Service Access
Access is required around the hot tub for
any future maintenance, ideally 600mm. If
this is not practical then the hot tub must be
emptied of water prior to our visit so that the
hot tub can be moved to allow access.
Think about
When deciding on the final location of your
hot tub, please take into consideration what
accessories you have ordered for your spa.
For example…
• Have you allowed enough space (8 inches
is needed) to let your cover fall behind your
spa when using your cover lifter?
• Have you prepared the base to allow room
for the steps? 700mm is what we recomend
PRE-INSTALLATION & SET-UP
Access to the desired final hot tub position
It is very important that you have adequate
access for the size of the spa you have chosen.
Obtain the dimensions of your chosen hot
tub and check the route of access for the hot
tub. Check the widths & heights of doorways,
passages and gates to make sure the hot tub can
pass through. Gates, fences and doors may need
to be removed prior to delivery, the delivery
team will not do this for you.
Make sure that there is nothing protruding
such as drainage pipes, steps or sills that could
obstruct the way.
Check to see if there are any low roofs or
branches that would hinder vertical clearance.
If there are any corners on the path to your
designated installation site, check to see the
hot tub will pass. The route to where the hot
tub is to be sited should be flat and level and
not soft ground. Check and inform us if there
are any slopes, retaining walls, steps or level
differences that may cause problems. Any
extra resources required such as cranes or hiab
vehicles would be an additional charge and
would need arranging by yourselves through a
third party company.
Under special circumstances, where there is
no clear or easy route, a crane can be used to
position your hot tub. Please contact a local
crane company to arrange this service if you
think it may be necessary. Please note that
the cost of the crane would be charged to you
and not included in our price.
Personnel
We supply a suitable amount of personnel
to deliver the hot tub on our hot tub cart or
spa sled and position in place, should any
further personnel be required then this would
be down to yourselves to arrange for your
delivery date.
Our colleagues will NOT be able to remove
the hot tub from the hot tub cart/ sledge
until it reaches the base where it will be
permanently situated.
