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SuperiorFireplaces.us.com

127035-01K

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Printed in U.S.A. © 2013  Innovative Hearth Products

P/N 900223-00, Rev. C  02/2018

Innovative Hearth Products

1769 East Lawrence Street • Russellville, AL 35654

Innovative Hearth Products

Superior

®

 Brand Gas Fireplaces, Stoves and Inserts

20 Year Limited Warranty

THE WARRANTY

Innovative Hearth Products ("IHP") 20 Year Limited Warranty warrants your Superior

®

 Brand gas fireplace, Stove or Insert ("Product") to be free from defects in materials 

and workmanship at the time of manufacture. The product body, firebox and barrier carry the 20 Year Limited Warranty. Ceramic glass carries the 20 Year Limited Warranty 

against thermal breakage only. After installation, if covered components manufactured by IHP are found to be defective in materials or workmanship during the 20 Year 

Limited Warranty period and while the Product remains at the site of the original installation, IHP will, at its option, repair or replace the covered components. If repair or 

replacement is not commercially practical, IHP will, at its option, refund the purchase price or wholesale price of the IHP product, whichever is applicable. IHP will also 

pay IHP prevailing labor rates, as determined in its sole discretion, incurred in repairing or replacing such components for up to five years. THERE ARE EXCLUSIONS AND 

LIMITATIONS to this 20 Year Limited Warranty as described herein.

COVERAGE COMMENCEMENT DATE

Warranty coverage begins on the date of purchase. In the case of new home construction, warranty coverage begins on the date of first occupancy of the dwelling or six 

months after the sale of the Product by an independent IHP dealer/distributor, whichever occurs earlier. The warranty shall commence no later than 24 months following 

the date of product shipment from IHP, regardless of the installation or occupancy date.

EXCLUSIONS AND LIMITATIONS

This 20 Year Limited Warranty applies only if the Product is installed in the United States or Canada and only if operated and maintained in accordance with the printed 

instructions accompanying the Product and in compliance with all applicable installation and building codes and good trade practices.

This warranty is non-transferable and extends to the original owner only. The Product must be purchased through a listed supplier of IHP and proof of purchase must be 

provided. The product body, firebox and barrier carry the 20 Year Limited Warranty from the date of installation. Vent components, trim components and paint are excluded 

from this 20 Year Limited Warranty. The following do not carry the 20 Year Limited Warranty but are warranted as follows:

Burner – Repair or replacement for one year from the date of installation

Gas components – Repair or replacement for one year from the date of installation

Gaskets – Repair or replacement for one year from the date of installation

Logs – Replacement for one year from the date of installation against thermal breakage only

Optional blowers & remote controls – Repair or replacement for one year from the date of installation

Optional glass doors – Repair or replacement for 90 days from the date of installation

Tempered glass - Replacement for one year from the date of installation

Labor coverage – Prevailing IHP labor rates apply for the warranty period of the component

Parts not otherwise listed carry a 90 day warranty from the date of installation.

Whenever practicable, IHP will provide replacement parts, if available, for a period of 10 years from the last date of manufacture of the Product.

IHP will not be responsible for: (a) damages caused by normal wear and tear, accident, riot, fire, flood or acts of God; (b) damages caused by abuse, negligence, misuse, or 

unauthorized alteration or repair of the Product affecting its stability or performance (The Product must be subjected to normal use. The Product is designed to burn either 

natural or propane gas only. Burning conventional fuels such as wood, coal or any other solid fuel will cause damage to the Product, will produce excessive temperatures 

and could result in a fire hazard.); (c) damages caused by failing to provide proper maintenance and service in accordance with the instructions provided with the Product; 

(d) damages, repairs or inefficiency resulting from faulty installation or application of the Product.

IHP is not responsible for inadequate fireplace system draft caused by air conditioning and heating systems, mechanical ventilation systems, or general construction condi-

tions which may generate negative pressure in the room in which the appliance is installed. Additionally IHP assumes no responsibility for drafting conditions caused by 

venting configurations, adjoining trees or buildings, adverse wind conditions or unusual environmental factors and conditions that affect the operation of the unit.

This 20 Year Limited Warranty covers only parts and labor as provided herein. In no case shall IHP be responsible for materials, components or construction, which are not 

manufactured or supplied by IHP or for the labor necessary to install, repair or remove such materials, components or construction. Additional utility bills incurred due to 

any malfunction or defect in equipment are not covered by this warranty. All replacement or repair components will be shipped F.O.B. from the nearest stocking IHP factory.

LIMITATION ON LIABILITY

It is expressly agreed and understood that IHP’s sole obligation and the purchaser’s exclusive remedy under this warranty, under any other warranty, expressed or implied, 

or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specified herein.

In no event shall IHP be liable for any incidental or consequential damages caused by defects in the Product, whether such damage occurs or is discovered before or 

after repair or replacement, and whether such damage is caused by IHP’s negligence. IHP has not made and does not make any representation or warranty of fitness for a 

particular use or purpose, and there is no implied condition of fitness for a particular use or purpose.

IHP makes no expressed warranties except as stated in this 20 Year Limited Warranty. The duration of any implied warranty is limited to the duration of this expressed warranty.

No one is authorized to change this 20 Year Limited Warranty or to create for IHP any other obligation or liability in connection with the Product. Some states and provinces 

do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. The provisions of this 20 Year 

Limited Warranty are in addition to and not a modification of or subtraction from any statutory warranties and other rights and remedies provided by law.

INVESTIGATION OF CLAIMS AGAINST WARRANTY

IHP reserves the right to investigate any and all claims against this 20 Year Limited Warranty and to decide, in its sole discretion, upon the method of settlement.

To receive the benefits and advantages described in this 20 Year Limited Warranty, the appliance must be installed and repaired by a licensed contractor approved by IHP.

Contact IHP at the address provided herein to obtain a listing of approved dealers/distributors. IHP shall in no event be responsible for any warranty work done by a 

contractor that is not approved without first obtaining IHP's prior written consent.

 

HOW TO REGISTER A CLAIM AGAINST WARRANTY

In order for any claim under this warranty to be valid, you must contact the IHP dealer/distributor from which you purchased the product. If you cannot locate the dealer/

distributor, then you must notify IHP in writing. IHP must be notified of the claimed defect in writing within 90 days of the date of failure. Notices should be directed to the 

IHP Warranty Department at 1769 East Lawrence Street; Russellville, AL 35654 or visit our website at WWW.SUPERIORFIREPLACES.US.COM.

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Summary of Contents for VRE4543EN

Page 1: ... Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a qualified installer service agency or the gas supplier DANGER FIRE OR EXPLOSION HAZARD Failuretofollowsafetywarningsexactlycouldresult in serious injury death or property damage AVERTISSEMENT RISQUED INDENDIE OU D EXPLOSION Le non respect Des averti...

Page 2: ...n expose you to chemi calsincludingCarbonBlack whichisknowntotheState of California to cause cancer and Carbon Monoxide which is known to the State of California to cause birth defects or other reproductive harm For more information go to www P65Warnings ca gov WARNING Any change to this fireplace or its controls can be dangerous Due to high temperatures the appliance should be located out of traf...

Page 3: ...gas supplier call the fire department 4 This fireplace shall be used only outdoors in a well ventilated space and shall not be used in a building garage or any other enclosed area 5 Do not use this fireplace as a wood burning fireplace Use only high temperature pebbles that are approved for use with this fireplace 6 To prevent the creation of soot follow the instructions in Cleaning and Maintenanc...

Page 4: ...ers shall be installed in accordance with 527 CMR 30 Installation and repair must be done by a plumber or gas fitter licensed in the Commonwealth of Massachusetts The flexible gas line connector used shall not exceed 36 inches 92 centimeters in length The individual manual shut off must be a T handle type valve Unvented appliances may NOT be installed in bedrooms or bath rooms A working smoke dete...

Page 5: ...l lation CLEARANCES Minimum clearances to combustibles for the fireplace are as follows Back and sides 1 26 mm Perpendicular walls 8 203 mm Floor From bottom of Fireplace 0 0 mm Ceiling From top of opening 42 1067 mm Top of Standoffs 0 0 mm For back and sides of fireplace do not pack with insulation or other materials Hearth Extension A hearth extension is not required with this fireplace Any hear...

Page 6: ...T INSIDE OF NAILING FLANGE 15 1 4 387 mm MOUNTED INSIDE OF NAILING FLANGE FLAT FOR ONE SIDED APPLICATION STUDS ARE NOT MOUNTED TO THE REAR OF NAILING FLANGES 17 1 2 445 mm Figure 2 Framing Clearances for One Sided Application Figure 3 Framing Clearances for See Thru Application Figure 5 Clearances for Combustible Mantels Figure 4 Installing Concrete Board Concrete Board TOP VIEW SAFE ZONE Perpendi...

Page 7: ...8 181 mm 1 7 8 181 mm 1 26 mm 3 1 4 83 mm 8 1 4 210 mm 13 1 4 337 mm 1 7 8 181 mm 2 3 4 181 mm 44 1 8 1121 mm 55 1 8 1400 mm 47 1194 mm 52 1321 mm 5 8 16 mm 11 3 4 298 mm 16 1 2 419 mm 17 1 2 445 mm 8 1 4 210 mm 29 5 8 753 mm 29 5 8 753 mm 16 3 8 416 mm Gas Line Access Gas Line Access Electrical Outlet ...

Page 8: ...OTE Electrical housing and cover plate have sharp edges Wear protective gloves CHECK GAS TYPE Use proper gas type for the fireplace unit you are installing If you have conflicting gas types do not install fireplace See retailer where you purchased the fireplace for proper fireplace according to your gas type INSTALLING GAS PIPING TO FIREPLACE LOCATION Installation Items Needed Before installing fi...

Page 9: ...leaks See Checking Gas Connec tions Page 10 WARNING Use pipe joint sealant that is resistant to liquid petroleum LP gas Check your building codes for any special requirements for locating equipment shutoff valve to fireplaces Apply pipe joint sealant lightly to male NPT threads This will prevent excess sealant from going into pipe Excess sealant in pipe could result in clogged fireplace valves Nev...

Page 10: ...ts appliance main gas valve control valve and equipment shutoff valve from gas supply piping system Pressures in excess of 1 2 psig will damage fireplace regulator 2 Cap off open end of gas pipe where equipment shutoff valve was connected 3 Pressurize supply piping system by either opening propane LP supply tank valve for propane LP gas or opening main gas valve located on or near gas meter for na...

Page 11: ...ard mounting bracket and replace screws FINISHING FIREPLACE FOR INSTALLATION The VRE4543 series fireplace come with the rear panel semi installed If you will be using the fireplace for a one sided regular application you will need to finish the installation of the rear panel If you will be upgrading the fireplace to a see thru the rear panel will need to be removed See Upgrading VRE4543 Series to ...

Page 12: ...hru Applications Figure 21 Installing Side Face Filler for See Thru Applications Removing Rear Interior Wall 1 Through firebox opening in the front of the fireplace unscrew 4 corner brackets from the firebox top See Figure 19 2 Remove 2 side walls and then the rear wall Discard rear wall 3 Replace 2 side walls and reinstall the corner brackets Installing Access Door Retaining Brackets 1 Screw acce...

Page 13: ...er 4 The control module is located on the left as shown in Figure 24 5 Light switch is located on the right hand side as shown in Figure 24 6 ON OFF switch is located on the left hand side as shown in Figure 24 Figure 25 Placing Glass Pebbles Place Glass Pebbles on the pebble tray in a single orderly layer Green glass pebbles are included with your fireplace Install the glass pebbles before instal...

Page 14: ...he remote transmit ter Once the module s internal receiver accepts the transmitter code there will be a series of confirming beeps The remote system is ready for use Pushing and holding the LEARN button for 6 seconds will result in clearing the transmitter security code from the module s memory The module will make three long beeps in succession when it has been cleared Figure 27 Gas Module Left S...

Page 15: ...under water This appliance requires 120V electricity for normal operation Control module should be plugged into electrical outlet located underneath firebox bottom Back up battery supply is available for power outages 1 STOP Read the safety information column 1 1 Push remote control to OFF position 2 Turn off all electric power to appliance if service is to be performed 3 Turn equipment shutoff va...

Page 16: ... cloth or vacuum cleaner nozzle 5 Blow air into the primary air holes on the injector holder 6 In case any large clumps of dust have now been pushed into the burner repeat steps 3 and 4 above BURNER FLAME PATTERN Burner flames will be steady not lifting or floating Flame patterns will be different from unit to unit and will vary depending on installation type and weather conditions This can be dan...

Page 17: ...000MOD AF 4000 AF 4000B P Control Module Black Black SWI SWI GND Red HI LO Main Black BATTERY PACK Black Red Black Red SIZE AA SIZE AA SIZE AA SIZE AA AC Power Adapter 110V MAX 15 AMPS CAUTION Label all wires prior to disconnection when servicing controls Wiring errors can cause improper and dangerous opera tion Verify proper operation after servicing ...

Page 18: ...ect 6 Inlet gas pressure is too low 7 Burner orifice s clogged 8 Wire disconnected from gas control 9 Ground wire issue 1 Turn on gas supply or open equipment shutoff valve 2 Repeat igniting operation until air is re moved 3 Contact local propane LP gas company 4 Set control module to REMOTE position 5 Contact qualified service person to check pressure 6 Contact local natural or propane LP gas com...

Page 19: ...rner see Cleaning and Main tenance Page 19 or replace burner orifice s White powder residue forming within burner box or on adjacent walls or furniture 1 When heated vapors from furniture polish wax carpet cleaners etc may turn into white powder residue 1 Turn appliance off when using furniture polish wax carpet cleaners or similar products Remote does not function 1 Battery is not installed Batte...

Page 20: ...le makes one beep every one second 1 The burner did not successfully ignite 1 Press OFF then ON buttons to re attempt ignition Refer to When on button on remote control is pressed there is spark at igniter but no ignition on Page 22 Gas odor during combustion 1 Gas leak See Warning statement at top of Page 1 Locate and correct all leaks see Checking Gas Connections Page 10 TROUBLESHOOTING Continue...

Page 21: ...5 8 6 7 3 9 10 11 19 20 21 12 12 13 14 4 22 15 16 18 17 WARNING Failure to position the parts in accordance with these diagrams or failure to use only parts specifi cally approved with this heater may result in property damage or personal injury Cat No Model F0497 VRE4543EN F0498 VRE4543EP ...

Page 22: ...ube X 3 8 MPT 2 11 J4711 Flextube Dormont 3 8 X 15 1 12 J6694 Gasket Burner Linear DV 2 13 J7946 Cover Electronics LVFO 1 14 RP126051 01 Insulation Heat Sheild LVF 1 15 J7945 Bracket Elec Mount LVFO 1 16 J6868 Switch Rocker On Off Remote 1 17 J4955 Bushing Dbl Insul 1 18 J6547 Board Skytech AF 5000MOD Main 1 19 J6204 Power Module AF 4000 110H L 1 20 J6205 Battery Backup W Batteries 1 21 J6361 Valv...

Page 23: ... VRE4543EP 5 5 1 1 2 2 7 8 9 8 9 10 10 11 7 12 17 14 3 6 13 13 15 4 16 16 1 1 WARNING Failure to position the parts in accordance with these diagrams or failure to use only parts specifi cally approved with this heater may result in property damage or personal injury ...

Page 24: ...Side False LVFO 2 11 J6571 Wall Back False LVFO 1 12 J7517 Cover Access LVFO 1 13 J6573 Filler Sides LVFO 2 14 J6721 Hood Deflector LVFO 1 15 J6790 Glass Tempered 42 75W x 7 00H 1 16 J6787 Bracket Glass Retainer LVFO 2 17 J6750 Pan Pebbles LVFO 1 PARTS MODELS VRE4543EN AND VRE4543EP This list contains replaceable parts used in your fireplace When ordering parts follow the instructions listed under...

Page 25: ...only parts supplied from the manufacturer Normally all parts should be ordered through your IHP distributor or dealer Parts will be shipped at prevailing prices at time of order When ordering repair parts always give the following information 1 The model number of the fireplace 2 The serial number of the fireplace 3 The part number 4 The description of the part 5 The quantity required 6 The instal...

Page 26: ...___________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ __________________________________...

Page 27: ...ned to burn either natural or propane gas only Burning conventional fuels such as wood coal or any other solid fuel will cause damage to the Product will produce excessive temperatures and could result in a fire hazard c damages caused by failing to provide proper maintenance and service in accordance with the instructions provided with the Product d damages repairs or inefficiency resulting from ...

Page 28: ... your local distributor for fireplace code information Printed in U S A 2014 Innovative Hearth Products P N 127035 01 Rev K 11 2019 1769 East Lawrence Street Russellville AL 35654 SuperiorFireplaces us com Record the following important information about your appliance Appliance model number Appliance serial number Date appliance was Installed Type of gas appliance uses Dealer name P127035 01 ...

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