SuperiorFireplaces.us.com
127035-01K
19
TROUBLESHOOTING
Continued
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
Delayed ignition of burner
1. Manifold pressure is too low
2. Burner orifice clogged
1. Contact local natural or propane/LP gas
company
2. Clean burner
(see Cleaning and Main-
tenance, Page 19)
or replace burner
orifice(s)
Burner backfiring during combustion
1. Burner orifice is clogged or damaged
2. Damaged burner
1. Clean burner
(see Cleaning and Mainte-
nance, Page 19)
or replace burner orifice
2. Replace damaged burner
Slight smoke or odor during initial operation 1. Residues from manufacturing processes 1. Problem will stop after a few hours of
operation
Appliance produces a whistling noise when
burners are lit
1. Air in gas line
2. Air passageways on appliance blocked
3. Dirty or partially clogged burner orifice.
1. Operate burners until air is removed from
line. Have gas line checked by local natural
or propane/LP gas company
2. Observe minimum installation clearances
(see Pages 6 through 9)
3. Clean burner
(see Cleaning and Main-
tenance, Page 19)
or replace burner
orifice(s)
White powder residue forming within burner
box or on adjacent walls or furniture
1. When heated, vapors from furniture polish,
wax, carpet cleaners, etc. may turn into
white powder residue
1. Turn appliance off when using furniture
polish, wax, carpet cleaners or similar
products
Remote does not function
1. Battery is not installed. Battery power is
low
1. Replace batteries in battery pack and in
hand-held remote
Appliance produces a clicking/ticking noise
just after burners are lit or shut off
1. Metal expanding while heating or contract-
ing while cooling
2. Igniter Assembly is out of position
3. Wind is disturbing the burner flame and the
igniter assembly is relighting the burner
4. Wire connection loose or wire broken
1. This is normal with most appliances. If noise
is excessive, contact qualified service person
2. Check igniter position and adjust if needed.
See
Figure 28, Page 17
.
3. Should wind disturb the burner flame, the
igniter will automatically spark to relight
the burner. This is normal when the appli-
ance is installed outdoors in windy condi-
tions.
4. Check wiring connections
(see wiring
diagram, Page 21).
Replace wire harness
if necessary.
