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General Information

900683-01F, 10/2018

Innovative Hearth Products
DRT3500 Series Direct-Vent Gas Fireplaces

4

THANK YOU FOR YOUR PURCHASE. WE APPRECIATE YOUR BUSINESS!

Please carefully read and follow all instructions in this manual. Pay special attention to all warnings and safety 

information. Following these safety, care, and operation instructions will help ensure many years of dependable and 

enjoyable service from your fireplace.

Please read and understand these instructions before installing, 

operating, or servicing this product.

We recommend that our 

gas hearth products be 

installed and serviced by 

professionals who are 

certified in the U.S. by the 

National Fireplace Institute® 

(NFI) as NFI Gas Specialists.

General Information

Safety and Your Fireplace...................................................................2
Important Safety Information ............................................................5
Fireplace Installation, Operation, and Maintenance Notices ...............6
Packaging List ...................................................................................8
Introduction .......................................................................................8
Gas Pressure .....................................................................................9
Requirements for the Commonwealth of Massachusetts ................11
Cold Climate Insulation ....................................................................11
Manufactured Home Requirements .................................................12
Location ...........................................................................................12
Vent Termination Clearances ...........................................................13
Minimum Clearances to Combustibles ............................................15
Wall Finishes / Surrounds / Mantels ................................................16
Installation Preparation ....................................................................16

Installation

Installation Sequence ......................................................................17
Construct the Fireplace Framing ......................................................17
Prepare the Fireplace Top Spacers ...................................................19
Route the Gas Supply Line to the Fireplace .....................................19
Determine Vent Setup in the Combination Venting Unit ...................20
Install Non-Combustible Front Fireboard Standoff ...........................20
Rough in the Electrical Supply, if Needed ........................................21
Place the Fireplace in the Framing and Secure ................................21
Vent System Preparation .................................................................21

Install the Vent System ....................................................................25
Complete the Field Wiring ................................................................37
Connect the Gas Line .......................................................................39
Verify Proper Fireplace Operation ....................................................40
Initialize the remote control system for the first time ......................41
Optional: Install the Firebox Liners ..................................................43
Install the Logs, Volcanic Stone, and Glowing Embers ....................43
Install the Glass Door ......................................................................43
Adjust the Air Shutter to Ensure Proper Flame Appearance .............43
Install the Hood ...............................................................................45
Reinstall the Included Barrier ..........................................................45
Install the Finishing Materials ..........................................................45
Attach the Safety-in-Operation Warnings.........................................45
Installation Accessories ...................................................................47
Gas Conversion Kits ........................................................................49

Operation

Operation .........................................................................................50
Maintenance ....................................................................................61
Accessory Components ...................................................................64
Lighting Instructions .......................................................................66
Troubleshooting ...............................................................................68
Replacement Parts ..........................................................................69
Warranty ..........................................................................................71

Traditional - Charred Oak Logs

Summary of Contents for DRT3500 Series

Page 1: ...epuis un voisin Suivez les instructions du fournisseur Si vous ne pouvez rejoindre le fournisseur de gaz appelez le service des incindies L installationetl entretiendoivent treassur spar un installate...

Page 2: ...RIO CALIENTE CAUSAR QUEMADURAS USTED NUNCA DEBE TOCAR EL VIDRIO CALIENTE LOS NI OS NUNCA DEBE TOCAR EL VIDRIO L cran pare tincelles fourni avec ce foyer r duit le risque de br lure en cas de contact a...

Page 3: ...i se toca Mantenga a los ni os alejados de la chimenea en funcionamiento Supervise en forma cercana a los ni os en cualquier cuarto donde haya una chimenea funcionando para impedir el contacto con el...

Page 4: ...ent Termination Clearances 13 Minimum Clearances to Combustibles 15 Wall Finishes Surrounds Mantels 16 Installation Preparation 16 Installation Installation Sequence 17 Construct the Fireplace Framing...

Page 5: ...subir des br lures s ils viennent en contact avec la surface chaude Il est recommand d installer une barri re physique si des personnes risques habitent la maison Pour emp cher l acc s un foyer ou un...

Page 6: ...angerous Improper installation or use of this appliance can cause serious injury or death from fire burns explosion or carbon monoxide poisoning CARBON MONOXIDE POISONING Early signs of carbon monoxid...

Page 7: ...te accessibility clearance for service and proper operation Never obstruct the front openings of the appliance These appliances are designed as supplemental heaters Therefore it is advisable to have a...

Page 8: ...rait tre confi es un technicien qualifi L appareil devrait faire l objet d une inspection par un technicien professionnel avant d tre utilis et au moins une fois l an par la suite Des nettoyages plus...

Page 9: ...PT thread inlet and outlet side of the valve Propane tanks are at pressures that will cause damage to valve components Verify that the tanks have step down regulators to reduce the pressure to safe le...

Page 10: ...Orifice Sizes Elevation 0 4500 ft 0 1372 m Model Natural Gas drill size Propane drill size 35 Models 44 0 086 55 0 052 40 Models 42 0 0935 54 0 055 45 Models 38 0 1015 53 0 0595 Standard size install...

Page 11: ...monoxide detector must comply with NFPA 720 be ANSI UL 2034 listed and be ISA certified A metal or plastic identification plate must be permanently mounted to the exterior of the building at a minimu...

Page 12: ...niquely suited for installations requiring a utility shelf positioned directly above the fireplace Utility shelves like these are commonly used for locating television sets and decorative plants Be aw...

Page 13: ...22 m 12 12 to 14 12 5 0 ft 1 52 m 14 12 to 16 12 6 0 ft 1 83 m 16 12 to 18 12 7 0 ft 2 13 m 18 12 to 20 12 7 5 ft 2 29 m 20 12 to 21 12 8 0 ft 2 44 m 12 X Roof pitch is X 12 2 ft minimum 2 ft minimum...

Page 14: ...to nonmechanical air supply inlet to building or the combustion air inlet to any other fireplace 6 150 mm for fireplaces 10 000 Btu h 3 kW 9 230 mm for fireplaces 10 000 Btu h 3 kW and 50 000 Btu h 15...

Page 15: ...e materials such as carpeting vinyl tile or other combustible material other than wood flooring the appliance shall be installed on a metal or wood panel extending the full width and depth of the appl...

Page 16: ...tel INSTALLATION PREPARATION The fireplace is shipped with all gas controls and components installed and pre wired Before installing the fireplace follow these steps 1 Remove the shipping carton and r...

Page 17: ...mote Control 15 Initialize the Remote Control System for the First Time Page 41 Finishing 16 Optional Install the Firebox Liners Page 43 17 Traditional Fireplaces Install the Logs Volcanic Stone and G...

Page 18: ...11 18 1 2 470 28 1 4 717 C Minimum height of top vent installations E Minimum height of rear vent installations Minimum opening size additional 1 8 per side is recommended NOTE Framing specifications...

Page 19: ...of Gas Line Properly size and route the gas supply line from the supply regulator to the area where the appliance is to be installed per requirements outlined in the National Fuel Gas Code NFPA 54 la...

Page 20: ...enter bracket to the top center of the fireplace Step 3 Top of front fireboard standoff should be flush with top standoffs not shown Step 4 Fireboard standoff can be secured to the cap ture screwholes...

Page 21: ...for flush framing 1 2 and 5 8 framing depths 2 Secure the fireplace to the side framing members using the unit s nailing flanges one top and bottom on each side of the fireplace front Figure 10 Use 8d...

Page 22: ...he unit in the inner fireplace collar The vent restrictor is held in place by friction Vent Restrictor with Horizontal Terminations When horizontally terminating a vent system with a vertical vent run...

Page 23: ...h an option to install in tight and confined spaces or where the vent run made up of fixed length pieces develops a joint in a undesirable location or will not build up to the required length The SV4...

Page 24: ...3 465 38 75 0 0 0 0 10 10 69 5 75 0 0 0 2 0 2 475 5 39 625 0 1 0 0 10 11 73 5 6 125 1 0 0 2 0 3 480 40 1 1 0 0 10 12 79 5 6 625 0 1 0 2 0 3 492 41 1 0 1 0 10 12 81 6 75 0 0 0 1 1 2 499 5 41 625 0 0 0...

Page 25: ...223 1 In Canada the current CAN CGA B149 1 installation code by major building codes Always consult your local codes for specific requirements A general guide to follow is the gas vent rule Table 6 Th...

Page 26: ...estop spacer If there is living space above the ceiling level the firestop spacer must be installed on the bottom side of the ceiling If attic space is above the ceiling the firestop spacer must be in...

Page 27: ...al the top and both sides of the flashing with waterproof caulking The flashing must overlap the roofing material along the bottom 11 Install the storm collar Install the storm collar supplied with th...

Page 28: ...RNING Do NOT join separate sections of concentric flexible vent pipe Figure 23 Top Vent Straight Table 16 Rear Vent One 90 Elbow Ceiling firestop spacer SV4 5VF When using Secure Flex use ceiling fire...

Page 29: ...H Ceiling firestop spacer SV4 5VF H1 H 8 ft 2 4 m maximum H H1 20 ft 6 1 m maximum V V1 H H1 60 ft 18 3 m maximum Install the U shaped vent restrictor in any vent run with more than 6 ft of vertical...

Page 30: ...ilding Support Framing Horizontal Inclined Run Termination Termination Exterior Wall SV4 5L6 12 24 36 48 Vent Sections 1 Analyze the vent route and determine the number of vent sections and elbows req...

Page 31: ...components needed in addition to the termination and adaptor for a range of wall thicknesses 11 Attach the termination adaptor Attach the adaptor SV4 5RCH provided with the termination to the vent sec...

Page 32: ...25 Installing the Horizontal Termination NOTE To help minimize water infiltration install the firestop spacer SV4 5HF on the exterior side of the wall The firestop may be caulked with mill base caulk...

Page 33: ...t SF4 5VF Secure Flex firestop spacer must be used any time vent pipe passes through a combustible floor or ceiling SV4 5HF Secure Vent SF4 5HF Secure Flex firestop spacer must be used any time vent p...

Page 34: ...cular range of exterior wall thicknesses If 25 ft of H horizontal vent run is needed then 5 ft minimum of V vertical vent will be required This table shows a 1 V to 5 H ratio For every 1 ft of V verti...

Page 35: ...wall firestop spacer SF4 5HF Wall firestop spacer SV4 5HF Ceiling firestop spacer SV4 5VF H V H1 H2 Table 27 Top Vent Three 90 Elbows H Maximum V Minimum feet meters feet meters 5 1 524 Elbow only 5 1...

Page 36: ...daptor collar approximately 1 2 from the end c Pull and extend the inner flexible vent d Slide the inner flex vent over the adaptor collar at least 1 3 4 NOTE Ensure the flex vent is free from damage...

Page 37: ...e Flex vent has an longer center tube to improve ease of installation 12 Complete the Field Wiring CAUTION The ground supply lead must be connected to the wire attached to the green ground screw locat...

Page 38: ...utlet Some Models MOTOR COMM 120 VAC 120 VAC POWER AUX LIGHTS WHITE RED WHITE BLACK GRAY BLACK MOTOR FAN G COMM SWITCHES Power Vent Models Only Green Draft Call Input BATT V S I White PV Call Proof Ou...

Page 39: ...ear the fireplace NOTE The supplied 15 ft of 6 conductor wire has one end of each conductor connected to the control circuit and the other end of each conductor placed loose inside the bottom compartm...

Page 40: ...uld face the front Figure 31 illustrates two methods for connecting the gas supply A sediment trap is recommended to prevent moisture and debris in the gas line from damaging the valve Test Factory an...

Page 41: ...olarity of the batteries and insert them into the battery bay as indicated on the battery cover NOTE See Operation Instructions provided with the remote control Figure 33 Remote Control MODE Zone SET...

Page 42: ...FLAME Zone A Flame Icon and flame setting level number is displayed Program OFF LCD Displays MODE Zone OFF ROOM TEMP Zone Measured temperature is displayed SET TEMP Zone Blank LIGHT Zone LIGHT and lig...

Page 43: ...d under the warranty The air shutter rod and nearby appliance surfaces are hot Exercise caution to avoid injury while adjusting flame appearance Flame Appearance and Sooting The flame should be blue a...

Page 44: ...p should be increased If air shutter is open too far Flame will be blue Air shutter gap should be decreased Air Shutter Adjustment Rod Down Fully Open Position Burner Tube Adjustment Rod Up Fully Clos...

Page 45: ...TE All models must have a barrier installed prior to operation 1 Open the control compartment door Page 52 2 Hold the barrier in front of the glass door and slide it up into the slots above the glass...

Page 46: ...bo tier de la t l commande Figure B Choisissez la langue qui est principalement parl e dans la r sidence du propri taire En cas de doute collez l tiquette en anglais 3 Si vous ne trouvez pas les tique...

Page 47: ...iser Kit 36 see 750146M Cat No Model Description H6183 SV4 5HF5 Firestop Spacer 5 rigid H6184 SF4 5HF5 Firestop Spacer 5 flex H2246 SV4 5HF 10 Firestop Spacer Horizontal rigid 3 1 1 spacing 10 Pack H2...

Page 48: ...or flex with 24 610 mm compressed flex 77L90 SFKIT36S Square Term for flex with 36 914 mm compressed flex 77L91 SFKIT48S Square Term for flex with 48 1219 mm compressed flex 91L66 SFGC4 6 Gear Clamp 4...

Page 49: ...installation de cette trousse L installation n est pas ad quate ni compl te tant que le bon fonctionnement de l appareil converti n a pas t v rifi selon les instructions du fabricant fournies avec la...

Page 50: ...ed by carbon monoxide than others including pregnant women people with heart or lung disease or anemia those under the influence of alcohol and those at high altitudes NOTE Do not place furniture or o...

Page 51: ...ment pour liminer la poussi re et les traces de graisseoud huile Collezl tiquettesurlebo tierde la t l commande Figure B Choisissez la langue qui est principalement parl e dans la r sidence du propri...

Page 52: ...on Pages 66 67 Also electronic fireplace lighting instructions are found on the pull out lighting instructions attached to the gas control valve If the electronic fireplace is equipped with a remote...

Page 53: ...alling the Firebox Liners 1 Remove the three 3 optional firebox liner panels from the packing materials if purchased 2 Carefully position the rear panel upper edge first in the firebox against the rea...

Page 54: ...the firebox liner before placing the stone Logs can be installed after the volcanic stone NOTE It is important to ensure proper log and or media placement per the manual when installing these units V...

Page 55: ...t Left Log Catalog number for the entire set See Page 69 for ordering information 3 4 2 1 1 If necessary remove the glass door Pages 59 60 Locate the placement tabs Figure 44 2 Bend up the log placeme...

Page 56: ...00683 01F 10 2018 Innovative Hearth Products DRT3500 Series Direct Vent Gas Fireplaces 56 5 Position the Top Front Left Log 4 shown in Figure 48 on the landing area outlined in Figure 47 Figure 48 Pla...

Page 57: ...alog number for the entire set See Page 69 for ordering information Table 31 Charred Oak Log Set Figure 50 Place log 1 Figure 51 Place log 2 1 2 3 Align the notches in the left rear log 1 with the lef...

Page 58: ...ottom of the front right log 3 over the front right locating tab See Figures 49 and 52 6 Position the top front right log 4 as shown in Figure 53 on the landing outlined in Figure 52 4 Pin for Log 5 F...

Page 59: ...installed AVERTISSEMENT Une barri re con ue pour r duire le risque de br lure par le hublot chaude est fournie avec l appareil et doit tre install WARNING Do not operate appliance with the glass fron...

Page 60: ...ket seats evenly as the door draws shut Securely fasten the two 2 latches beneath the firebox floor to the door V flange 4 Install the barrier 5 Close the control compartment door Removing the glass d...

Page 61: ...nting system components However more frequent periodic inspections and cleanings should be performed by the homeowner NOTE Prior to the first use of the fireplace and each burn season and periodically...

Page 62: ...paint brush Reinstalling the embers and logs Carefully follow the placement instructions Pages 54 58 All logs should fit onto the corresponding pins and or log stoppers This will ensure proper flame...

Page 63: ...ckage or obstruction Look for any signs of dislocation of the vent components Appliance Inspection Qualified Service Technician Perform the appropriate appliance inspection procedure detailed in this...

Page 64: ...Reflective 45 Models Cat No Model Description Used on F1827 MBLK35B Buff 35 Models F1825 ABLK35V Vintage Red F2188 BLK35OTR H Old Town Red Herringbone F1828 MBLK40B Buff 40 Models F1826 ABLK40V Vinta...

Page 65: ...53 FGE Bag of Glowing Embers 80L42 FDVS Bag of Volcanic Stone PA I N T Bag of Glowing Embers Bag of Volcanic Stone Traditional Models Replacement ember materials or volcanic stone are available for us...

Page 66: ...ch has been under water Copreci Gas Valve Switches Electronic Pilot Assembly 3 Turn off all electric power to the appliance if service is to be performed Note The control may have a battery backup rem...

Page 67: ...REFROIDIE NE LAISSEZ JAMAIS UN ENFANT DE TOUCHER LA VITRE L cran pare tincelles fourni avec ce foyer r duit le risque de br lure en cas de contact accidentel avec la vitre chaude et doit tre install p...

Page 68: ...gas line Purge gas line of air call a service technician if required e Unit is not receiving power Replace unit battery backup 3 The main Burner comes on but then goes out a Gas is not reaching the f...

Page 69: ...6 1 Orifice Liquid Propane 19L52 1 99K79 1 39L10 1 Orifice Natural Gas 60J80 1 H3721 1 99K76 1 Orifice Holder H7257 1 H7257 1 H7257 1 Firebox Lamp bulb 25W H8438 1 H8438 1 H8438 1 Firebox Lamp Box H89...

Page 70: ...J7934 1 Ecoflow V Wire J7933 1 J7933 1 J7933 1 Ecoflow Control Module J7937 1 J7937 1 J7937 1 Ecoflow Touchscreen Remote control F2689 1 F2689 1 F2689 1 Ecoflow Remote wire harness F2690 1 F2690 1 F2...

Page 71: ...natural or propane gas only Burning conventional fuels such as wood coal or any other solid fuel will cause damage to the Product will produce excessive temperatures and could result in a fire hazard...

Page 72: ...number Date fireplace was Installed Type of gas fireplace uses Dealer name Innovative Hearth Products IHP reserves the right to make changes at any time without notice in design materials specificatio...

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