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User Manual of Network Video Recorder

128

Figure 8. 12

Set Arming Schedule of Video Tampering

Select

Linkage Action

tab to set up alarm response actions of video tampering alarm (please refer to

Chapter Setting Alarm Response Actions

Click the

button to complete the video tampering settings of the channel.

Summary of Contents for WL-N16P

Page 1: ...Network Video Recorder User Manual ...

Page 2: ...VENT WILL OUR COMPANY ITS DIRECTORS OFFICERS EMPLOYEES OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL CONSEQUENTIAL INCIDENTAL OR INDIRECT DAMAGES INCLUDING AMONG OTHERS DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION OR LOSS OF DATA OR DOCUMENTATION IN CONNECTION WITH THE USE OF THIS PRODUCT EVEN IF OUR COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES REGARDING TO THE PRODUCT WI...

Page 3: ...erference that may cause undesired operation EU Conformity Statement This product and if applicable the supplied accessories too are marked with CE and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2004 108 EC the RoHS Directive 2011 65 EU 2012 19 EU WEEE directive Products marked with this symbol cannot be disposed of as unsorted municipal waste...

Page 4: ... safety regulations of the nation and region Please refer to technical specifications for detailed information Input voltage should meet both the SELV Safety Extra Low Voltage and the Limited Power Source with 100 240 VAC or 12 VDC according to the IEC60950 1 standard Please refer to technical specifications for detailed information Do not connect several devices to one power adapter as adapter ov...

Page 5: ...is properly secured to a rack or shelf Major shocks or jolts to the unit as a result of dropping it may cause damage to the sensitive electronics within the unit Use the device in conjunction with an UPS if possible Power down the unit before connecting and disconnecting accessories and peripherals A factory recommended HDD should be used for this device Improper use or replacement of the battery ...

Page 6: ...User Manual of Network Video Recorder 5 Thank you for purchasing our product If there is any question or request please do not hesitate to contact dealer The figures in the manual are for reference only ...

Page 7: ...o switch interval is configurable Quick setting menu is provided for live view Motion detection video tampering video exception alert and video loss alert functions Privacy mask Multiple PTZ protocols supported PTZ preset patrol and pattern Zooming in by clicking the mouse and PTZ tracing by dragging mouse HDD Management Up to 8 SATA hard disks and 1 eSATA disk can be connected for 2U models 4 SAT...

Page 8: ...nce of backup devices Either Normal or Hot Spare working mode is configurable to constitute an N 1 hot spare system Alarm and Exception Configurable arming time of alarm input output Alarm for video loss motion detection tampering abnormal signal video input output standard mismatch illegal login network disconnected IP confliction abnormal record capture HDD error and HDD full etc VCA detection a...

Page 9: ...e platform via ONVIF Remote search playback download locking and unlocking of the record files and support downloading files broken transfer resume Remote parameters setup remote import export of device parameters Remote viewing of the device status system logs and alarm status Remote keyboard operation Remote locking and unlocking of control panel and mouse Remote HDD formatting and program upgra...

Page 10: ...tomized Protocols 39 2 5 4 Editing IP Cameras Connected to the PoE Interfaces 42 Chapter 3 Live View 45 3 1 Introduction of Live View 46 3 2 Operations in Live View Mode 47 3 2 1 Front Panel Operation on Live View 47 3 2 2 Using the Mouse in Live View 48 3 2 3 Using an Auxiliary Monitor 49 3 2 4 Quick Setting Toolbar in Live View Mode 49 3 3 Adjusting Live View Settings 52 3 4 Channel zero Encodin...

Page 11: ... back by Smart Playback 97 6 1 6 Playing Back by System Logs 99 6 1 7 Playing Back External File 101 6 1 8 Playing Back by Sub periods 102 6 1 9 Playing Back Pictures 102 6 2 Auxiliary Functions of Playback 104 6 2 1 Playing Back Frame by Frame 104 6 2 2 Digital Zoom 104 6 2 3 File Management 105 6 2 4 Reverse Playback of Multi channel 105 Chapter 7 Backup 107 7 1 Backing up Record Files 108 7 1 1...

Page 12: ...larm 145 Chapter 10 VCA Search 146 10 1 Face Search 147 10 2 Behavior Search 149 10 3 People Counting 150 10 4 Heat Map 151 Chapter 11 Network Settings 153 11 1 Configuring General Settings 154 11 2 Configuring Advanced Settings 156 11 2 1 Configuring PPPoE Settings 156 11 2 2 Configuring Cloud P2P 156 11 2 3 Configuring DDNS 157 11 2 4 Configuring NTP Server 161 11 2 5 Configuring SNMP 162 11 2 6...

Page 13: ...tatus 200 13 8 HDD Detection 202 13 9 Configuring HDD Error Alarms 204 Chapter 14 Camera Settings 205 14 1 Configuring OSD Settings 206 14 2 Configuring Privacy Mask 207 14 3 Configuring Video Parameters 208 Chapter 15 NVR Management and Maintenance 209 15 1 Viewing System Information 210 15 2 Searching Exporting Log Files 211 15 3 Importing Exporting IP Camera Info 213 15 4 Importing Exporting Co...

Page 14: ...User Manual of Network Video Recorder 13 Chapter 17 Appendix 229 17 1 Glossary 230 17 2 Troubleshooting 231 17 3 List of Compatible IP Cameras 237 ...

Page 15: ...User Manual of Network Video Recorder 14 Chapter 1 Introduction ...

Page 16: ...EM Reserved for future usage TX RX Flashes blue when network connection is functioning properly GUARD Guard LED turns blue when the device is in armed status at this time an alarm is enabled when an event is detected The LED turns off when the device is unarmed The arm disarm status can be changed by pressing and holding on the ESC button for more than 3 seconds in live view mode 4 DVD R W Slot fo...

Page 17: ...ntrol setting A FOCUS Adjust focus in the PTZ Control menu It is also used to switch between input methods upper and lowercase alphabet symbols and numeric input EDIT IRIS Edit text fields When editing text fields it will also function as a Backspace button to delete the character in front of the cursor On checkbox fields pressing the button will tick the checkbox In PTZ Control mode the button ad...

Page 18: ...ive view mode Jumps 30s forward backward in video files in the playback mode Controls the movement of the PTZ camera in PTZ control mode 11 SLOW DOWN SPEED UP Slow down speed up in playback mode Front Panel 2 Figure 1 2 Front Panel Table 1 2 Description of Front Panel No Name Function Description 1 POWER ON OFF Power on off switch 2 USB Interface Connect to USB mouse or USB flash memory 3 IR Recei...

Page 19: ... Single frame Playback mode pressing the ENTER button will advance the video by a single frame In Auto switch mode it can be used to stop start auto switch 7 SHIFT Switch of compound keys between the numeric letter input and functional control 1 MENU Enter numeral 1 Access the main menu interface 2ABC F1 Enter numeral 2 Enter letters ABC The F1 button can be used to select all items on the list In...

Page 20: ...TTLE Control Move the active selection in a menu The inner ring will move the selection up and down the outer ring will move it left and right In Playback mode the inner ring is used to jump 30s forward backward in video files The outer ring can be used to speed up slow down the video In Live View mode it can be used to cycle through different channels In PTZ control mode in can control the moveme...

Page 21: ... Table 1 3 Table 1 3 Description of the Soft Keyboard Icons No Name Description 1 POWER Power on off the device 2 DEV Enables Disables Remote Control 3 Alphanumeric Buttons Same as Alphanumeric buttons on front panel 4 EDIT Button Same as EDIT IRIS button on front panel 5 A Button Same as A FOCUS button on front panel 6 REC Button Same as REC SHOT button on front panel 7 PLAY Button Same as the PL...

Page 22: ...IR receiver in the front panel If there is no response after you press any button on the remote follow the procedure below to troubleshoot Steps 1 Go to Menu Settings General More Settings by operating the front control panel or the mouse 2 Check and remember NVR ID The default ID is 255 This ID is valid for all the IR remote controls 3 Press the DEV button on the remote control 4 Enter the NVR ID...

Page 23: ...ovider The operation of the mouse Table 1 4 Description of the Mouse Control Name Action Description Left Click Single Click Live view Select channel and show the quick set menu Menu Select and enter Double Click Live view Switch between single screen and multi screen Click and Drag PTZ control pan tilt and zoom Video tampering privacy mask and motion detection Select target area Digital zoom in D...

Page 24: ...yboard 1 Figure 1 5 Soft Keyboard 2 Description of the buttons on the soft keyboard Table 1 5 Description of the Soft Keyboard Icons Icon Description Icon Description Number English letter Lowercase Uppercase Backspace Switch the keyboard Space Positioning the cursor Exit Symbols Reserved ...

Page 25: ...nd menu 6 USB 3 0 interface Universal Serial Bus USB ports for additional devices such as USB mouse and USB Hard Disk Drive HDD 7 RS 232 Interface Connector for RS 232 devices 8 eSATA Connects external SATA HDD CD DVD RM 9 Controller Port D D pin connects to Ta Tb pin of controller For cascading devices the first NVR s D D pin should be connected with the D D pin of the next NVR ALARM IN Connector...

Page 26: ... USB ports for additional devices such as USB mouse and USB Hard Disk Drive HDD 6 RS 232 Interface Connector for RS 232 devices 7 VGA DB9 connector for VGA output Display local video output and menu 8 RS 485 Interface Half duplex connector for RS 485 devices 9 ALARM IN Connector for alarm input ALARM OUT Connector for alarm output 10 GROUND Ground needs to be connected when NVR starts up 11 AC 100...

Page 27: ...User Manual of Network Video Recorder 26 Chapter 2 Getting Started ...

Page 28: ... After startup the Power indicator LED remains blue A splash screen with the status of the HDD appears on the monitor The row of icons at the bottom of the screen shows the HDD status X means that the HDD is not installed or cannot be detected Shutting down the NVR Steps There are two proper ways to shut down the NVR OPTION 1 Standard shutdown 1 Enter the Shutdown menu Menu Shutdown Figure 2 1 Shu...

Page 29: ... recommend you create a strong password of your own choosing using a minimum of 8 characters including upper case letters lower case letters numbers and special characters in order to increase the security of your product And we recommend you reset your password regularly especially in the high security system resetting the password monthly or weekly can better protect your product 2 Click OK to s...

Page 30: ...tant settings of the NVR If you don t want to use the Setup Wizard at that moment click the Cancel button You can also choose to use the Setup Wizard next time by leaving the Start wizard when the device starts checkbox checked 2 Click Next button to enter the date and time settings window as shown in Figure 2 5 Figure 2 5 Date and Time Settings 3 After the time settings click Next button which ta...

Page 31: ... configured the basic network parameters Then you will enter the Cloud P2P interface Configure the Cloud P2P according to your need 5 Click Next button after you configured the basic network parameters Then you will enter the Advanced Network Parameter interface You can enable UPnP DDNS and set other ports according to your need Figure 2 7 Advanced Network Parameters 6 Click Next button after you ...

Page 32: ...ured the network parameters which takes you to the HDD Management window shown in Figure 2 10 Figure 2 10 HDD Management 9 To initialize the HDD click the Init button Initialization removes all the data saved in the HDD 10 Click Next button You enter the Adding IP Camera interface 11 Click Search to search the online IP Camera and the Security status shows whether it is active or inactive ...

Page 33: ... cameras from the list and click the One touch Activate to activate the cameras in batch Click the Add to add the camera Figure 2 11 Search for IP Cameras When you check the checkbox of Enable H 265 the NVR can automatically switch to the H 265 stream of IP camera which supports H 265 video format for the initial access 12 Click Next button Configure the recording for the added IP Cameras Figure 2...

Page 34: ...2 13 Login Interface 2 Input Password 3 Click OK to log in In the Login dialog box if you enter the wrong password 7 times the current user account will be locked for 60 seconds Figure 2 14 User Account Protection 2 4 2 User Logout Purpose After logging out the monitor turns to the live view mode and if you want to perform any operations you need to enter user name and password log in again Steps ...

Page 35: ...l of Network Video Recorder 34 Figure 2 15 Logout 2 Click Logout After you have logged out the system menu operation on the screen is invalid It is required to input a user name and password to unlock the system ...

Page 36: ...ew mode or click Menu Camera Camera to enter the IP camera management interface For the IP camera detected online in the same network segment the Security status shows whether it is active or inactive Figure 2 16 IP Camera Management Interface 2 Click the inactive icon of the camera to enter the following interface to activate it You can also select multiple cameras from the list and click the One...

Page 37: ... regularly especially in the high security system resetting the password monthly or weekly can better protect your product 4 Click OK to finish the acitavting of the IP camera And the security status of camera will be changed to Active 2 5 2 Adding the Online IP Cameras Purpose The main function of the NVR is to connect the network cameras and record the video got from it So before you can get a l...

Page 38: ...r you can choose to custom add the IP camera by editing the parameters in the corresponding textfiled and then click the Add button to add it OPTION 2 Steps 1 Select the Add IP Camera option from the right click menu in live view mode or click Menu Camera Camera to enter the IP camera management interface Figure 2 20 Adding IP Camera Interface 2 The online cameras with same network segment will be...

Page 39: ...the encoders with multiple channels only check the Channel Port checkbox in the pop up window as shown in the following figure and click OK to add multiple channels Figure 2 21 Selecting Multiple Channels OPTION 3 Steps 1 On the IP Camera Management interface click the Custom Adding button to pop up the Add IP Camera Custom interface Figure 2 22 Custom Adding IP Camera Interface 2 You can edit the...

Page 40: ...Explanation of the icons Icon Explanation Icon Explanation Edit basic parameters of the camera Add the detected IP camera The camera is disconnected you can click the icon to get the exception information of camera Delete the IP camera Play the live video of the connected camera Advanced settings of the camera Upgrade the connected IP camera Security Show the security status of the camera to be ac...

Page 41: ...is an encoding device with multiple channels you can choose the channel to connect by selecting the channel port No in the dropdown list 2 Click OK to save the settings and exit the editing interface To edit advanced parameters 1 Drag the horizontal scroll bar to the right side and click the icon Figure 2 25 Network Configuration of the Camera 2 You can edit the network information and the passwor...

Page 42: ...IP camera interface to enter the protocol management interface Figure 2 27 Protocol Management Interface There are 16 customized protocols provided in the system you can edit the protocol name and choose whether to enable the sub stream 2 Choose the protocol type of transmission and choose the transfer protocols Before customizing the protocol for the network camera you have to contact the manufac...

Page 43: ...ee the protocol name is listed in the dropdown list please refer to Figure 2 28 Figure 2 28 Protocol Setting 3 Choose the protocols you just added to validate the connection of the network camera 2 5 4 Editing IP Cameras Connected to the PoE Interfaces This chapter is only applicable for POE series NVR The PoE interfaces enables the NVR system to pass electrical power safely along with data on Eth...

Page 44: ...the drop down list Plug and Play It means that the camera is connected to the PoE interface so in this case the parameters of the camera can t be edited The IP address of the camera can only be edited in the Network Configuration interface see Chapter 11 1 Configuring General Settings for detailed information Figure 2 30 Edit IP Camera Interface Plug and Play Manual You can disable the PoE interfa...

Page 45: ...User Manual of Network Video Recorder 44 Input the IP address the user name and password of administrator manually and click OK to add the IP camera Figure 2 31 Edit IP Camera Interface Manual ...

Page 46: ...User Manual of Network Video Recorder 45 Chapter 3 Live View ...

Page 47: ...ght of the screen for each channel showing the status of the record and alarm in the channel so that you can know whether the channel is recorded or whether there are alarms occur as soon as possible Table 3 1 Description of Live View Icons Icons Description Alarm video loss video tampering motion detection VCA and sensor alarm Record manual record schedule record motion detection VCA and alarm tr...

Page 48: ...MI2 VGA2 for 2U NVR and HDMI VGA for others 2U When the HDMI1 HDMI2 VGA1 and VGA2 are all connected the HDMI1 VGA1 is used as main output and the HDMI2 VGA2 is used as the aux output Others When both the HDMI and VGA are connected the HDMI is used as main output and the VGA is used as the aux output When the aux output is enabled the main output cannot perform any operation and you can do some bas...

Page 49: ...l channels Add IP Camera Enter the IP Camera Management interface and manage the cameras Playback Enter the playback interface and start playing back the video of the selected channel immediately PTZ Enter the PTZ control interface Output Mode Four modes of output supported including Standard Bright Gentle and Vivid Aux Monitor Switch to the auxiliary output mode and the operation for the main out...

Page 50: ...view mode of the main output monitor the menu operation is not available while Aux output mode is enabled 3 2 4 Quick Setting Toolbar in Live View Mode On the screen of each channel there is a quick setting toolbar which shows when you single click the mouse in the corresponding screen Figure 3 2 Quick Setting Toolbar Table 3 4 Description of Quick Setting Toolbar Icons Icon Description Icon Descr...

Page 51: ...he image parameters like brightness contrast saturation and hue according to the actual demand Figure 3 4 Image Settings Customize Live View Strategy can be selected to set strategy including Real time Balanced Fluency Figure 3 5 Live View Strategy Face detection function can be used to detect the human faces in live view mode and save in HDD When ...

Page 52: ...ith the specified size detected in the front of the camera the device will capture the human face and save in HDD Move the mouse onto the icon to show the real time stream information including the frame rate bitrate resolution and stream type Figure 3 6 Information ...

Page 53: ... Designates the output to configure the settings for The 2U NVR provides VGA HDMI and VGA2 HDMI2 and others provide the HDMI and VGA video outputs Live View Mode Designates the display mode to be used for Live View Dwell Time The time in seconds to dwell between switching of channels when enabling auto switch in Live View Enable Audio Output Enables disables audio output for the selected video out...

Page 54: ...g on different models 2 Select the small window and double click on the channel number to display the channel on the window You can click button to start live view for all the channels and click to stop all the live view 3 Click the Apply button to save the setting You can also click and drag the camera to the desired window on the live view interface to set the camera order ...

Page 55: ...he image quality channel zero encoding is supported as an option for you Steps 1 Enter the Live View Settings interface Menu Configuration Live View 2 Select the Channel Zero Encoding tab Figure 3 9 Live View Channel Zero Encoding 3 Check the checkbox after Enable Channel Zero Encoding 4 Configure the Frame Rate Max Bitrate Mode and Max Bitrate After you set the Channel Zero encoding you can get a...

Page 56: ...User Manual of Network Video Recorder 55 Chapter 4 PTZ Controls ...

Page 57: ...ing of the PTZ parameters should be done before you control the PTZ camera Steps 1 Enter the PTZ Settings interface Menu Camera PTZ Figure 4 1 PTZ Settings 2 Click the PTZ Parameters button to set the PTZ parameters Figure 4 2 PTZ General 3 Choose the camera for PTZ setting in the Camera dropdown list 4 Enter the parameters of the PTZ camera ...

Page 58: ...User Manual of Network Video Recorder 57 All the parameters should be exactly the same as the PTZ camera parameters 5 Click Apply button to save the settings ...

Page 59: ...se the directional button to wheel the camera to the location where you want to set preset and the zoom and focus operations can be recorded in the preset as well 3 Enter the preset No 1 255 in the preset text field and click the Set button to link the location to the preset Repeat the steps2 3 to save more presets You can click the Clear button to clear the location information of the preset or c...

Page 60: ...o show the general settings of the PTZ control Figure 4 4 PTZ Panel General 4 Click to enter the preset No in the corresponding text field 5 Click the Call Preset button to call it 4 2 3 Customizing Patrols Purpose Patrols can be set to move the PTZ to different key points and have it stay there for a set duration before moving on to the next key point The key points are corresponding to the prese...

Page 61: ...d button to add the next key point to the patrol or you can click the OK button to save the key point to the patrol You can delete all the key points by clicking the Clear button for the selected patrol or click the Clear All button to delete all the key pints for all patrols 4 2 4 Calling Patrols Purpose Calling a patrol makes the PTZ to move according the predefined patrol path Steps 1 Click the...

Page 62: ...art button and click corresponding buttons in the control panel to move the PTZ camera and click the Stop button to stop it The movement of the PTZ is recorded as the pattern 4 2 6 Calling Patterns Purpose Follow the procedure to move the PTZ camera according to the predefined patterns Steps 1 Click the button PTZ in the lower right corner of the PTZ setting interface Or press the PTZ button on th...

Page 63: ...ar Scan can be enabled to trigger the scan in the horizantal direction in the predefined range This function is supported by some certain models Steps 1 Enter the PTZ Control interface Menu Camera PTZ Figure 4 10 PTZ Settings 2 Use the directional button to wheel the camera to the location where you want to set the limit and click the Left Limit or Right Limit button to link the location to the co...

Page 64: ...utton on the front panel or click the PTZ Control icon in the quick setting bar to enter the PTZ setting menu in live view mode 2 Click the button to show the one touch function of the PTZ control Figure 4 11 PTZ Panel One touch 3 Click Linear Scan button to start the linear scan and click the Linear Scan button again to stop it You can click the Restore button to clear the defined left limit and ...

Page 65: ...ere are 3 one touch park types selectable click the corresponding button to activate the park action Park Quick Patrol The dome starts patrol from the predefined preset 1 to preset 32 in order after the park time The undefined preset will be skipped Park Patrol 1 The dome starts move according to the predefined patrol 1 path after the park time Park Preset 1 The dome moves to the predefined preset...

Page 66: ...ce In PTZ control mode the PTZ panel will be displayed when a mouse is connected with the device If no mouse is connected the icon appears in the lower left corner of the window indicating that this camera is in PTZ control mode Figure 4 13 PTZ Panel Table 4 1 Description of the PTZ panel icons Icon Description Icon Description Icon Description Direction button and the auto cycle button Zoom Focus...

Page 67: ...User Manual of Network Video Recorder 66 Chapter 5 Recording and Capture Settings ...

Page 68: ...d initialize it Menu HDD General Figure 5 1 HDD General 2 Check the storage mode of the HDD 1 Click Advanced to check the storage mode of the HDD 2 If the HDD mode is Quota please set the maximum record capacity and maximum picture capacity For detailed information see Chapter Configuring Quota Mode 3 If the HDD mode is Group you should set the HDD group For detailed information see Chapter Config...

Page 69: ...mend are not configurable Enabling it helps to ensure the high video quality with a lowered bitrate The H 265 and H 264 should be supported by the connected IP camera 2 Click the More Settings button to set the advanced parameters for recording and then click OK button to finish editing Figure 5 4 More Settings Pre record The time you set to record before the scheduled time or event For example wh...

Page 70: ... stream are selectable for recording When you select sub stream you can record for a longer time with the same storage space 3 Click Apply to save the settings You can enable the ANR Automatic Network Replenishment function via the web browser Configuration Camera Settings Schedule Settings Advanced to save the recording files in the IP camera when the network is disconnected and synchronize the f...

Page 71: ...Recorder 70 Figure 5 6 Capture Parameters 2 Configure the parameters 3 Click Apply to save the settings The interval is the time period between two capturing actions You can configure all the parameters on this menu on your demand ...

Page 72: ...d to choose the Capture tab in the Schedule interface Steps 1 Enter the Record Schedule interface Menu Record Capture Schedule 2 Configure Record Schedule 1 Select Record Capture Schedule Figure 5 7 Record Schedule Different recording types are marked in different color icons Continous scheduled recording Event recording triggered by all event triggered alarm Motion recording triggered by motion d...

Page 73: ...e 5 9 Edit Schedule III To arrange other schedule set the Start End time for each period Up to 8 periods can be configured for each day And the time periods can t be overlapped each other IV Select the record type in the dropdown list To enable Motion Alarm M A motion or alarm M A motion and alarm and VCA Video Content Analysis triggered recording and capture you must configure the motion detectio...

Page 74: ... interface to save the settings Draw the schedule I Click on the color icons you can choose the schedule type as continuous or event Figure 5 11 Draw the Schedule II Click the Apply button to validate the settings 3 Optional If the settings can also be used to other channels click Copy and then choose the channel to which you want to copy 4 Click Apply to save the settings ...

Page 75: ...User Manual of Network Video Recorder 74 Figure 5 12 Copy Schedule to Other Channels ...

Page 76: ...ance center and so on In this chapter you can follow the steps to schedule a record which triggered by the detected motion Steps 1 Enter the Motion Detection interface Menu Camera Motion Figure 5 13 Motion Detection 2 Configure Motion Detection 1 Choose camera you want to configure 2 Check the checkbox after Enable Motion Detection 3 Drag and draw the area for motion detection by mouse If you want...

Page 77: ...nt the motion detection event to trigger recording 6 Click Apply to save the settings 7 Click OK to back to the upper level menu 8 Exit the Motion Detection menu 3 Edit the Motion Detection Record Schedule For the detailed information of schedule configuration see Chapter Configuring Recording and Capture Schedule ...

Page 78: ...red recording or capture Steps 1 Enter the Alarm setting interface Menu Configuration Alarm Figure 5 16 Alarm Settings 2 Click Alarm Input Figure 5 17 Alarm Settings Alarm Input 1 Select Alarm Input number and configure alarm parameters 2 Choose N O normally open or N C normally closed for alarm type 3 Check the checkbox for Setting 4 Click Settings ...

Page 79: ...he upper level menu Repeat the above steps to configure other alarm input parameters If the settings can also be applied to other alarm inputs click Copy and choose the alarm input number Figure 5 19 Copy Alarm Input 3 Edit the Alarm triggered record in the Record Capture Schedule setting interface For the detailed information of schedule configuration see Chapter Configuring Recording and Capture...

Page 80: ...ess the REC SHOT button on the front panel Figure 5 20 Manual Record 2 Enable the Manual Recording 1 Select Record on the left bar 2 Click the status button before camera number to change to 3 Disable manual record Click the status button to change to Green icon means that the channel is configured the record schedule After rebooting all the manual records enabled will be canceled 4 Enabling and d...

Page 81: ...User Manual of Network Video Recorder 80 Green icon means that the channel is configured the capture schedule After rebooting all the continuous capture will be canceled ...

Page 82: ...re the record or capture schedule on holiday for that year You may want to have different plan for recording and capture on holiday Steps 1 Enter the Record setting interface Menu Record Holiday Figure 5 22 Holiday Settings 2 Enable Edit Holiday schedule 1 Click to enter the Edit interface Figure 5 23 Edit Holiday Settings ...

Page 83: ...re are three different modes for the date format to configure holiday schedule 4 Set the start and end date 5 Click Apply to save settings 6 Click OK to exit the Edit interface 3 Enter Record Capture Schedule settings interface to edit the holiday recording schedule See Chapter 6 2 Configuring Recording and Capture Schedule ...

Page 84: ...HDD and click to enter the Local HDD Settings interface 1 Set the HDD property to Redundancy Figure 5 25 HDD General Editing 2 Click Apply to save the settings 3 Click OK to back to the upper level menu You must set the Storage mode in the HDD advanced settings to Group before you set the HDD property to Redundant For detailed information please refer to Chapter 11 4 1 Setting HDD Property There s...

Page 85: ...e 5 26 Record Parameters 3 Select Camera you want to configure in the drop down list 4 Check the checkbox of Redundant Record Capture 5 Click OK to save settings and back to the upper level menu Repeat the above steps for configuring other channels ...

Page 86: ...menu 4 Click to enter editing interface 5 Configuring HDD group 1 Choose a group number for the HDD group 2 Click Apply and then in the pop up message box click Yes to save your settings 3 Click OK to back to the upper level menu Repeat the above steps to configure more HDD groups 6 Choose the Channels which you want to save the record files and captured pictures in the HDD group 1 Select Advanced...

Page 87: ...terface Menu Playback 2 Check the checkbox of channel s in the channel list and then double click to select a date on the calendar Figure 5 29 Normal Playback 3 During playback click the button to lock the current recording file In the multi channel playback mde clicking the button will lock all the record files related to the playback channels 4 You can click the button to pop up the file managem...

Page 88: ...e it to to unlock the file and the file is not protected Lock File when Export Steps 1 Enter Export setting interface Menu Export Figure 5 31 Export 2 Select the channels you want to search by checking the checkbox to 3 Configure the record type file type start end time 4 Click Search to show the results Figure 5 32 Export Search Result ...

Page 89: ... change it to to unlock the file and the file is not protected Figure 5 33 Unlocking Attention 5 9 2 Setting HDD Property to Read only Steps 1 Enter HDD setting interface Menu HDD Figure 5 34 HDD General 2 Click to edit the HDD you want to protect Figure 5 35 HDD General Editing To edit HDD property you need to set the storage mode of the HDD to Group See Chapter Managing HDD Group 3 Set the HDD p...

Page 90: ...n the HDD change the property to R W If there is only one HDD and is set to Read only the NVR can t record any files Only live view mode is available If you set the HDD to Read only when the NVR is saving files in it then the file will be saved in next R W HDD If there is only one HDD the recording will be stopped ...

Page 91: ...User Manual of Network Video Recorder 90 Chapter 6 Playback ...

Page 92: ...Steps Choose a channel in live view mode and click the button in the quick setting toolbar In the instant playback mode only record files recorded during the last five minutes on this channel will be played back Figure 6 1 Instant Playback Interface 6 1 2 Playing Back by Normal Search Playback by Channel 1 Enter the Playback interface Mouse right click a channel in live view mode and select Playba...

Page 93: ...y back video files recorded in specified time duration Multi channel simultaneous playback and channel switch are supported Steps 1 Enter playback interface Menu Playback 2 Check the checkbox of channel s in the channel list and then double click to select a date on the calendar Figure 6 3 Playback Calendar If there are record files for that camera in that day in the calendar the icon for that day...

Page 94: ...annels Figure 6 5 Toolbar of Playback The indicates the start end time of the record Playback progress bar use the mouse to click any point of the progress bar or drag the progress bar to locate specific frames Table 6 1 Detailed Explanation of Playback Toolbar Button Operation Button Operation Button Operation Audio on Mute Start Stop clipping Capture Picture Lock File Add default tag Add customi...

Page 95: ...time line The playing speed of 256X is supported 6 1 3 Playing Back by Event Search Purpose Play back record files on one or several channels searched out by event type e g alarm input motion detection and VCA Steps 1 Enter the Playback interface Menu Playback 2 Select the Event in the drop down list on the top left side 3 Select Alarm Input Motion or VCA as the event type Here we take playback by...

Page 96: ...bar in the bottom part of Playback interface can be used to control playing process Figure 6 7 Interface of Playback by Event You can click or button to select the previous or next event Please refer to Table 6 1 for the description of buttons on the toolbar 6 1 4 Playing Back by Tag Purpose Video tag allows you to record related information like people and location of a certain time point during ...

Page 97: ...ement Click button to enter the File Management interface and click Tag to manage the tags You can check edit and delete tag s Figure 6 9 Tag Management Interface Playing back by Tag Steps 1 Select the Tag from the drop down list in the Playback interface 2 Choose channels edit start time and end time and then click Search to enter Search Result interface You can enter keyword in the textbox to se...

Page 98: ...n mark it with green color and play it in the normal speed while the video without motion will be played in the 16 time speed The smart playback rules and areas are configurable Before you start To get the smart search result the corresponding event type must be enabled and configured on the IP camera Here we take the intrusion detection as an example 1 Log in the IP camera by the web browser and ...

Page 99: ...ction Draw quadrilateral for the intrusion detection Draw rectangle for the intrusion detection Set full screen for motion detection Clear all Start Stop clipping File management for video clips Stop playing Pause playing Play Smart settings Search matched video files Filter video files by setting the target characters 5 Set the rules and areas for smart search of VCA event or motion event Line Cr...

Page 100: ...eo at Set the speed to play the non related video Max 8 4 1 are selectable Play Related Video at Set the speed to play the related video Max 8 4 1 are selectable Pre play and post play is not available for the motion event type 7 Click to search and play the matched video files 8 Optional You can click to filter the searched video files by setting the target characters including the gender and age...

Page 101: ...layback by System Logs Set search time and type and click Search button Figure 6 15 System Log Search Interface 3 Choose a log with record file and click button to enter Playback interface If there is no record file at the time point of the log the message box No result found will pop up Figure 6 16 Result of System Log Search 4 Playback interface ...

Page 102: ...ollowing steps to look up and play back files in the external devices Steps 1 Enter Tag Search interface Menu Playback 2 Select the External File in the drop down list on the top left side The files are listed in the right side list You can click the button to refresh the file list 3 Select and click the button to play back it And you can adjust the playback speed by clicking and Figure 6 18 Inter...

Page 103: ...m the dropdown list Up to 16 screens are configurable Figure 6 19 Interface of Sub periods Playback According to the defined number of split screens the video files on the selected date can be divided into average segments for playback E g if there are video files existing between 16 00 and 22 00 and the 6 screen display mode is selected then it can play the video files for 1 hour on each screen s...

Page 104: ...ace Up to 4000 pictures can be displayed each time 5 Choose a picture you want to view and click button You can click Back to return to the search interface Figure 6 20 Result of Picture Playback 6 The toolbar in the bottom part of Playback interface can be used to control playing process Figure 6 21 Picture Playback Toolbar Table 1 1 Detailed Explanation of Picture playback Toolbar Button Functio...

Page 105: ... click button until the speed changes to Single frame and one click on the playback screen represents reverse playback of one frame It is also feasible to use button in toolbar Using the Front Panel Click the button to set the speed to Single frame One click on button one click on the playback screen or Enter button on the front panel represents playback or reverse playback of one frame 6 2 2 Digi...

Page 106: ...the items and click Export All or Export to export the clips pictures files tags to local storage device 6 2 4 Reverse Playback of Multi channel Purpose You can play back record files of multi channel reversely Up to 16 ch with 1280 720 resolution simultaneous reverse playback is supported up to 4 ch with 1920 1080P resolution simultaneous reverse playback is supported and up to 1 ch with 2560 192...

Page 107: ...s Playback Interface The record files will be marked by two lines on the process bar The upper one indicates the record files of the selected channel and the lower one indicates the record files of all the selected channels 3 Click to play back the record files reversely ...

Page 108: ...User Manual of Network Video Recorder 107 Chapter 7 Backup ...

Page 109: ...ick Export button The time duration of record files on a specified channel cannot exceed one day Otherwise the message box Max 24 hours are allowed for quick export will pop up Figure 7 1 Quick Export Interface 2 Select the format of the log files to be exported Up to 9 formats are selectable 3 Click the Export to start exporting Here we use USB Flash Drive and please refer to the next section Nor...

Page 110: ... interface until all record files are exported Figure 7 3 Export Finished 4 Check backup result Choose the record file in Export interface and click button to check it The Player player exe will be exported automatically during record file export Figure 7 4 Checkup of Quick Export Result Using USB1 1 ...

Page 111: ...terface Menu Export Normal Picture 2 Select the cameras to search 3 Set search condition and click Search button to enter the search result interface The matched video files or pictures are displayed in Chart or List display mode Figure 7 5 Normal Video Search for Backup 4 Select video files or pictures from the Chart or List to export Click to play the record file if you want to check it Check th...

Page 112: ...want to back up and click Export button to enter Export interface If the inserted USB device is not recognized Click the Refresh button Reconnect device Check for compatibility from vendor You can also format USB flash drives or USB HDDs via the device Figure 7 7 Export by Normal Video Search using USB Flash Drive Stay in the Exporting interface until all record files are exported with pop up mess...

Page 113: ...es USB flash drives USB HDDs USB writer SATA writer or eSATA HDD Quick Backup and Normal Backup are supported Steps 1 Enter Export interface Menu Export Event 2 Select the cameras to search 3 Select the event type to alarm input motion or VCA Figure 7 9 Event Search for Backup 4 Set search condition and click Search button to enter the search result interface The matched video files are displayed ...

Page 114: ...or captured pictures in playback mode to export directly during Playback using USB devices USB flash drives USB HDDs USB writer SATA writer or eSATA HDD Steps 1 Enter Playback interface Please refer to Chapter 6 1 Playing Back Record Files 2 During playback use buttons or in the playback toolbar to start or stop clipping record file s or use the button to capture pitcures 3 Click the to enter the ...

Page 115: ...terface Figure 7 12 Storage Device Management 2 Backup device management Click New Folder button if you want to create a new folder in the backup device Select a record file or folder in the backup device and click button if you want to delete it Click Erase button if you want to erase the files from a re writable CD DVD Click Format button to format the backup device If the inserted storage devic...

Page 116: ... working device Set a hot spare device Add a hot spare device on normal device Add the normal device on the hot spare device Start Finish Figure 7 13 Building Hot Spare System 7 3 1 Setting Hot Spare Device The camera connection will be disabled when the device works in the hot spare mode It s highly recommended to restore the defaults of the device after switching the working mode of the hot spar...

Page 117: ...pare device Figure 7 15 Setting Working Mode for Working device 5 Click the Apply button to save the settings 7 3 3 Managing Hot Spare System Steps 1 Enter the Hot Spare Settings interface of the hot spare device Menu Configuration Hot Spare The connected working device is displayed on the device list 2 Check the checkbox to select the working device from the device list and click the Add button t...

Page 118: ... spare device will record the video of the IP Camera connected to the working device for backup and the working status of the hot spare device is displayed as Backing up The record backing up can be functioned for 1 working device at a time Figure 7 18 Backing up When the working device comes online the lost video files will be restored by the record synchronization function and the working status...

Page 119: ...User Manual of Network Video Recorder 118 Figure 7 19 Synchronizing ...

Page 120: ...User Manual of Network Video Recorder 119 Chapter 8 Alarm Settings ...

Page 121: ...sitivity Click button and set alarm response actions 3 Click Trigger Channel tab and select one or more channels which will start to record capture or become full screen monitoring when motion alarm is triggered and click Apply to save the settings Figure 8 2 Set Trigger Camera of Motion Detection 4 Set up arming schedule of the channel 1 Select Arming Schedule tab to set the arming schedule of ha...

Page 122: ...n 5 Click Handling tab to set up alarm response actions of motion alarm please refer to Chapter Setting Alarm Response Actions 6 If you want to set motion detection for another channel repeat the above steps or just click Copy in the Motion Detection interface to copy the above settings to it ...

Page 123: ... Alarm Status Interface of System Configuration 2 Set up the handling action of the selected alarm input Check the Enable checkbox and click Settings button to set up its alarm response actions Figure 8 5 Alarm Input Setup Interface 3 Select Trigger Channel tab and select one or more channels which will start to record capture or become full screen monitoring when an external alarm is input and cl...

Page 124: ... of the alarm input please refer to Chapter Setting Alarm Response Actions 6 If necessary select PTZ Linking tab and set PTZ linkage of the alarm input Set PTZ linking parameters and click OK to complete the settings of the alarm input Please check whether the PTZ or speed dome supports PTZ linkage One alarm input can trigger presets patrol or pattern of more than one channel But presets patrols a...

Page 125: ...User Manual of Network Video Recorder 124 to copy the settings to them Figure 8 8 Copy Settings of Alarm Input ...

Page 126: ...eckbox of Enable Video Loss Alarm and click button to set up handling action of video loss 3 Set up arming schedule of the handling actions 1 Select Arming Schedule tab to set the channel s arming schedule 2 Choose one day of a week and up to eight time periods can be set within each day 3 Click Apply button to save the settings Time periods shall not be repeated or overlapped Figure 8 10 Set Armi...

Page 127: ...User Manual of Network Video Recorder 126 5 Click the OK button to complete the video loss settings of the channel ...

Page 128: ...andling action of the channel Check the checkbox of Enable Video Tampering Detection Drag the sensitivity bar to set a proper sensitivity level Use the mouse to draw an area you want to detect video tampering Click button to set up handling action of video tampering 3 Set arming schedule and alarm response actions of the channel 1 Click Arming Schedule tab to set the arming schedule of handling ac...

Page 129: ...et Arming Schedule of Video Tampering 4 Select Linkage Action tab to set up alarm response actions of video tampering alarm please refer to Chapter Setting Alarm Response Actions 5 Click the OK button to complete the video tampering settings of the channel ...

Page 130: ... cable IP Conflicted Duplicated IP address Illegal Login Incorrect user ID or password Record Capture Exception No space for saving recorded files or captured images Hot Spare Exception Disconnected with the working device Steps Enter Exception interface of System Configuration and handle various exceptions Menu Configuration Exceptions Please refer to Chapter Setting Alarm Response Actions for de...

Page 131: ...ptions 2 Check the checkbox of Enable Event Hint Figure 8 14 Event Hint Settings Interface 3 Click the to set the type of event to be displayed on the image Figure 8 15 Event Hint Settings Interface 4 Click the OK button to finish settings Full Screen Monitoring When an alarm is triggered the local monitor VGA HDMI or BNC monitor display in full screen the video image from the alarming channel con...

Page 132: ...arm information to a user or users when an alarm is detected Please refer to Chapter 11 2 8 for details of Email configuration Trigger Alarm Output Trigger an alarm output when an alarm is triggered 1 Enter Alarm Output interface Menu Configuration Alarm Alarm Output Select an alarm output and set alarm name and dwell time Click Schedule button to set the arming schedule of alarm output If Manuall...

Page 133: ... steps to set up arming schedule of other days of a week You can also use Copy button to copy an arming schedule to other days Click the OK button to complete the video tampering settings of the alarm output No 4 You can also copy the above settings to another channel Figure 8 18 Copy Settings of Alarm Output ...

Page 134: ...e alarm can be cleared only by clicking Clear button in the following interface Steps Select the alarm output you want to trigger or clear and make related operations Menu Manual Alarm Click Trigger Clear button if you want to trigger or clear an alarm output Click Trigger All button if you want to trigger all alarm outputs Click Clear All button if you want to clear all alarm output Figure 8 19 C...

Page 135: ...User Manual of Network Video Recorder 134 Chapter 9 VCA Alarm ...

Page 136: ...first All VCA detection must be supported by the connected IP camera Please refer to the User Manual of Network Camera for the detailed instructions for the all VCA detection types 9 1 Face Recognition Steps 1 Enter the Face Detection settings interface Menu Camera VCA 2 Check the checkbox of Enable Face Recognition 3 Click Save to save the settings Figure 9 1 Face Recognition 9 2 Face Detection P...

Page 137: ...set the face detection rules You can click and drag the slider to set the detection sensitivity Sensitivity Range 1 5 The higher the value is the more easily the face can be detected Figure 9 3 Set Face Detection Sensitivity 7 Click Apply to activate the settings 9 3 Line Crossing Detection Purpose This function can be used for detecting people vehicles and objects cross a set virtual line The lin...

Page 138: ...n object going across the configured line with both direction can be detected and alarms are triggered A B Only the object crossing the configured line from the A side to the B side can be detected B A Only the object crossing the configured line from the B side to the A side can be detected 2 Click and drag the slider to set the detection sensitivity Sensitivity Range 1 100 The higher the value i...

Page 139: ...User Manual of Network Video Recorder 138 Figure 9 5 Draw Line for Line Crossing Detection 8 Click Apply to activate the settings ...

Page 140: ...ect loitering in the region When the duration of the object in the defined detection area is longer than the set time the alarm will be triggered 2 Click and drag the slider to set the detection sensitivity Sensitivity Range 1 100 The value of the sensitivity defines the size of the object which can trigger the alarm The higher the value is the more easily the detection alarm can be triggered 3 Pe...

Page 141: ...User Manual of Network Video Recorder 140 Up to 4 rules can be configured Figure 9 7 Draw Area for Intrusion Detection 8 Click Apply to save the settings ...

Page 142: ...rance Detection 4 Check the Enable checkbox to enable this function 5 Click to configure the trigger channel arming schedule and linkage actions for the line crossing detection alarm 6 Click the Rule Settings button to set the sensitivity of the region entrance detection Sensitivity Range 0 100 The higher the value is the more easily the detection alarm can be triggered 7 Click and draw a quadrila...

Page 143: ...g in the region If you set the value as 5 alarm is triggered after the object loitering in the region for 5s and if you set the value as 0 alarm is triggered immediately after the object entering the region Up to 4 rules can be configured 9 8 People Gathering Detection Purpose People gathering detection alarm is triggered when people gather around in a pre defined virtual region and a series of ac...

Page 144: ...gion for 10s Up to 4 rules can be configured 9 11 Unattended Baggage Detection Purpose Unattended baggage detection function detects the objects left over in the pre defined region such as the baggage purse dangerous materials etc and a series of actions can be taken when the alarm is triggered Please refer to the Chapter 9 4 Intrusion Detection for operating steps to configure the unattended bagg...

Page 145: ...ox of Save VCA Picture to save the captured pictures of VCA detection 3 Select the VCA detection type to Audio Exception Detection 4 Click to configure the trigger channel arming schedule and linkage action for the face detection alarm 5 Click the Rule Settings button to set the audio exception rules Figure 9 9 Set Audio Exception Detection Rules 1 Check the checkbox of Audio Input Exception to en...

Page 146: ...ease refer to the Chapter 9 2 Face Detection for operating steps to configure the defocus detection The Sensitivity in the Rule Settings ranges from 1 to 100 and the higher the value is the more easily the defocus image can trigger the alarm 9 16 PIR Alarm Purpose A PIR Passive Infrared alarm is triggered when an intruder moves within the detector s field of view The heat energy dissipated by a pe...

Page 147: ...User Manual of Network Video Recorder 146 Chapter 10 VCA Search ...

Page 148: ...the picture and play the picture related video file according to the specified conditions Before you start Please refer to Chapter 9 2 Face Detection for configuring the face detection Steps 1 Enter the Face Search interface Menu VCA Search Face Search 2 Select the camera s for the face search Figure 10 1 Face Search 3 Specify the start time and end time for search the captured face pictures or vi...

Page 149: ... picture item and click to play it You can also click to stop the playing or click to play the previous next file 6 If you want to export the captured face pictures to local storage device connect the storage device to the device and click Export All to enter the Export interface Click Export to export all face pictures to the storage device Please refer to Chapter7 Backup for the operation of exp...

Page 150: ...behavior search 3 Specify the start time and end time for searching the matched pictures Figure 10 4 Behavior Search Interface 4 Select the VCA detection type from the dropdown list including the line crossing detection intrusion detection unattended baggage detection object removal detection region entrance detection region exiting detection parking detection loitering detection people gathering ...

Page 151: ...ce connect the storage device to the device and click Export All to enter the Export interface Click Export to export all pictures to the storage device 10 3 People Counting Purpose The People Counting is used to calculate the number of people entered or left a certain configured area and form in daily weekly monthly annual reports for analysis Steps 1 Enter the People Counting interface Menu VCA ...

Page 152: ...s The heat map function is usually used to analyze the visit times and dwell time of customers in a configured area The heat map function must be supported by the connected IP camera and the corresponding configuration must be set Steps 1 Enter the Heat Map interface Menu VCA Search Heat Map 2 Select the camera for the heat map processing 3 Select the report type to Daily Report Weekly Report Mont...

Page 153: ...a and start heat map statistics and the results are displayed in graphics marked in different colors As shown in the figure above red color block 255 0 0 indicates the most welcome area and blue color block 0 0 255 indicates the less popular area You can click the Export button to export the statistics report in excel format ...

Page 154: ...User Manual of Network Video Recorder 153 Chapter 11 Network Settings ...

Page 155: ...ng modes are configurable multi address network fault tolerance etc One self adaptive 10M 100M 1000M network interface is provided for others For the POE series NVR you need to configure the internal NIC address so that IP addresses are assigned to the cameras connected to the PoE interfaces 4 After having configured the general settings click Apply button to save the settings Working Mode Two 10M...

Page 156: ...ecorder 155 LAN1 or LAN2 By this way in case of one NIC card failure the device will automatically enable the other standby NIC card so as to ensure the normal running of the whole system Figure 11 2 Net Fault tolerance Working Mode ...

Page 157: ...y connected after reboot You can go to Menu Maintenance System Info Network interface to view the status of PPPoE connection Please refer to Chapter Viewing System Information for PPPoE status 11 2 2Configuring Cloud P2P Purpose Cloud P2P provides the mobile phone application and as well the service platform page to access and manage your connected NVR which enables you to get a convenient remote ...

Page 158: ...P is required before configuring the system to use DDNS Steps 1 Enter the Network Settings interface Menu Configuration Network 2 Select the DDNS tab to enter the DDNS Settings interface 3 Check the DDNS checkbox to enable this feature 4 Select DDNS Type Five different DDNS types are selectable IPServer DynDNS PeanutHull NO IP and SIMPLEDDNS IPServer Input Server Address for IPServer Figure 11 4 I...

Page 159: ...nterface SIMPLEDDNS 1 Select the continent country of the server on which the device is registered 2 The Server Address of the SIMPLEDDNS server appears by default www simpleddns com 3 Enter the Device Domain Name You can use the alias you registered in the SIMPLEDDNS server or define a new device domain name If a new alias of the device domain name is defined in the NVR it will replace the old on...

Page 160: ...DDNS server 1 Go to the SIMPLEDDNS website www simpleddns com Figure 11 9 Register an Account 2 Click to register an account if you do not have one and use the account to log in Figure 11 10 Register an Account 3 In the Device Management interface click to register the device ...

Page 161: ...n Name on the device or the Device Name on the SIMPLEDDNS server Example http www simpleddns com nvr If you mapped the HTTP port on your router and changed it to port No except 80 you have to enter http www simpleddns com alias HTTP port in the address bar to access the device You can refer to Chapter 9 2 11 for the mapped HTTP port No OPTION 2 Access the devices via CMS For CMS in the Add Device ...

Page 162: ... 13 Figure 11 13 NTP Settings Interface 3 Check the Enable NTP checkbox to enable this feature 4 Configure the following NTP settings Interval Time interval between the two synchronizing actions with NTP server The unit is minute NTP Server IP address of NTP server NTP Port Port of NTP server 5 Click the Apply button to save and exit the interface The time synchronization interval can be set from1...

Page 163: ... Before setting the SNMP please download the SNMP software and manage to receive the device information via SNMP port By setting the Trap Address the NVR is allowed to send the alarm event and exception message to the surveillance center 11 2 6Configuring More Settings Steps 1 Enter the Network Settings interface Menu Configuration Network 2 Select the More Settings tab to enter the More Settings ...

Page 164: ...port is 554 and you can change it according to different requirements Server Port and HTTP Port Enter the Server Port and HTTP Port in the text fields The default Server Port is 8000 and the HTTP Port is 80 and you can change them according to different requirements The Server Port should be set to the range of 2000 65535 and it is used for remote client software access The HTTP port is used for r...

Page 165: ...the following dialog box Figure 11 18 Create Self signed Certificate 2 Enter the country host name IP validity and other information 3 Click OK to save the settings OPTION 2 Create the authorized certificate 1 Click the Create button to create the certificate request 2 Download the certificate request and submit it to the trusted certificate authority for signature 3 After receiving the signed val...

Page 166: ...ings the NVR must be connected to a local area network LAN that maintains an SMTP mail server The network must also be connected to either an intranet or the Internet depending on the location of the e mail accounts to which you want to send notification Steps 1 Enter the Network Settings interface Menu Configuration Network 2 Set the IPv4 Address IPv4 Subnet Mask IPv4 Gateway and the Preferred DN...

Page 167: ...sender Select Receivers Select the receiver Up to 3 receivers can be configured Receiver The name of user to be notified Receiver s Address The Email address of user to be notified Enable Attached Picture Check the checkbox of Enable Attached Picture if you want to send email with attached alarm images The interval is the time of two adjacent alarm images You can also set SMTP port and enable SSL ...

Page 168: ...n the same network segment as that of the LAN IP address of the router Steps 1 Enter the Network Settings interface Menu Configuration Network 2 Select the NAT tab to enter the port mapping interface Figure 11 23 UPnP Settings Interface 3 Check checkbox to enable UPnP 4 Select the Mapping Type as Manual or Auto in the drop down list OPTION 1 Auto If you select Auto the Port Mapping items are read ...

Page 169: ... the value of the port No for each device should be unique Figure 11 25 External Port Settings Dialog Box 3 Click Apply button to save the settings 4 You can click Refresh button to get the latest status of the port mapping Figure 11 26 UPnP Settings Finished Manual Manual Mapping If your router does not support the UPnPTM function perform the following steps to map the port manually in an easy wa...

Page 170: ...nal port value and other required contents Each item should be corresponding with the device port including server port http port RTSP port and https port Figure 11 28 Setting Virtual Server Item The above virtual server setting interface is for reference only it may be different due to different router manufactures Please contact the manufacture of router if you have any problems with setting vir...

Page 171: ... Virtual Host Purpose You can directly get access to the IP camera management interface after enabling this function The Virtual host function can be only configured through the web browser Steps 1 Enter the Advanced settings interface as shown in the Figure 11 31 Configuration Remote Configuration Network Settings Advanced Figure 11 31 Advanced Settings Interface 2 Check the checkbox of the Enabl...

Page 172: ...Purpose You can check the network traffic to obtain real time information of NVR such as linking status MTU sending receiving rate etc Steps 1 Enter the Network Traffic interface Menu Maintenance Net Detect Figure 11 33 Network Traffic Interface 2 You can view the sending rate and receiving rate information on the interface The traffic data is refreshed every 1 second ...

Page 173: ...ield of Destination Address 4 Click Test button to start testing network delay and packet loss The testing result pops up on the window If the testing is failed the error message box will pop up as well Refer to Figure 11 35 Figure 11 35 Testing Result of Network Delay and Packet Loss 11 4 2Exporting Network Packet Purpose By connecting the NVR to network the captured network data packet can be ex...

Page 174: ...s incorrect Figure 11 36 Export Network Packet 4 Click Export button to start exporting 5 After the exporting is complete click OK to finish the packet export as shown in Figure 11 37 Figure 11 37 Packet Export Attention Up to 1M data can be exported each time 11 4 3Checking the Network Status Purpose You can also check the network status and quick set the network parameters in this interface Step...

Page 175: ... If the message box pops out with other information instead of this one you can click Network button to show the quick setting interface of the network parameters 11 4 4Checking Network Statistics Purpose You can check the network status to obtain the real time information of NVR Steps 1 Enter the Network Detection interface Menu Maintenance Net Detect 2 Choose the Network Stat tab ...

Page 176: ...5 Figure 11 40 Network Stat Interface 3 Check the bandwidth of IP Camera bandwidth of Remote Live View bandwidth of Remote Playback bandwidth of Net Receive Idle and bandwidth of Net Send Idle 4 You can click Refresh to get the newest status ...

Page 177: ...User Manual of Network Video Recorder 176 Chapter 12 RAID ...

Page 178: ...hich is realized by the software and RAID0 RAID1 RAID5 and RAID 10 are supported You can enable the RAID function on your demand Before you start Please install the HDD s properly and it is recommended to use the same enterprise level HDDs including model and capacity for array creation and configuration so as to maintain reliable and stable running of the disks Introduction The NVR can store the ...

Page 179: ...DD Advanced Figure 12 2 Enable RAID Interface 2 Check the checkbox of Enable RAID 3 Click the Apply button to save the settings 12 1 2One touch Configuration Purpose Through one touch configuration you can quickly create the disk array By default the array type to be created is RAID 5 Before you start 1 The RAID function should be enabled please refer to the Chapter 13 1 1 for details 2 As the def...

Page 180: ...ton to start configuring array If you install 4 HDDs or above for one touch configuration a hot spare disk will be set by default It is recommended to set hot spare disk for automatically rebuilding the array when the array is abnormal 5 When the array configuration is completed click OK button in the pop up message box to finish the settings 6 You can click Array tab to view the information of th...

Page 181: ...g Array Purpose You can manually create the array of RAID 0 RAID 1 RAID 5 and RAID 10 In this section we take RAID 5 as an example to describe the manual configuration of array and virtual disk Steps 1 Enter the Physical Disk Settings interface Menu HDD RAID Physical Disk Figure 12 7 Physical Disk Settings Interface 2 Click Creat button to enter the Create Array interface ...

Page 182: ... RAID 1 2 HDDs need to be configured for RAID 1 If you choose RAID 5 at least 3 HDDs must be installed If you choose RAID 10 the number of HDDs installed should be even in the range of 4 16 4 Click OK button to create array If the number of HDDs you select is not compatible with the requirement of the RAID level the error message box will pop up Figure 12 9 Error Message Box 5 You can click Array ...

Page 183: ...isk is in Degraded status you can restore it to Functional by array rebuilding Before you start Please make sure the hot spare disk is configured 1 Enter the Physical Disk Settings interface to configure the hot spare disk Figure 12 11 Physical Disk Settings Interface 2 Select a disk and click to set it as the hot spare disk Only global hot spare mode is supported 12 2 1Automatically Rebuilding Ar...

Page 184: ...figured then you can rebuild the array manually to restore the array when the virtual disk is in Degraded status Steps 1 Enter the Array Settings interface The disk 3 is lost Menu HDD RAID Array Figure 12 13 Array Settings Interface 2 Click Array tab to back to the Array Settings interface and click to configure the array rebuild At least one available physical disk should exist for rebuilding the...

Page 185: ...al of Network Video Recorder 184 start rebuilding 5 You can enter the Array Settings interface to view the rebuilding status 6 After rebuilding successfully the array and virtual disk will restore to Functional ...

Page 186: ...disk Steps 1 Enter the Array Settings interface Menu HDD RAID Array Figure 12 15 Array Settings Interface 2 Select an array and click to delete the array Figure 12 16 Confirm Array Deletion 3 In the pop up message box click Yes button to confirm the array deletion Deleting array will cause to delete all the data in the array ...

Page 187: ...upgrade the firmware by local backup device or remote FTP server Steps 1 Enter the Firmware interface to check the information of the firmware including the version maximum physical disk quantity maximum array quantity auto rebuild status etc Figure 12 17 Firmware Interface 2 You can set the Background Task Speed in the drop down list ...

Page 188: ...User Manual of Network Video Recorder 187 Chapter 13 HDD Management ...

Page 189: ...lized HDD Figure 13 1 Message Box of Uninitialized HDD Click Yes button to initialize it immediately or you can perform the following steps to initialize the HDD Steps 1 Enter the HDD Information interface Menu HDD General Figure 13 2 HDD Information Interface 2 Select HDD to be initialized 3 Click the Init button Figure 13 3 Confirm Initialization 4 Select the OK button to start initialization Fi...

Page 190: ... Network Video Recorder 189 5 After the HDD has been initialized the status of the HDD will change from Uninitialized to Normal Figure 13 5 HDD Status Changes to Normal Initializing the HDD will erase all data on it ...

Page 191: ...button to enter the Add NetHDD interface as shown in Figure 13 7 Figure 13 7 HDD Information Interface 3 Add the allocated NetHDD 4 Select the type to NAS or IP SAN 5 Configure the NAS or IP SAN settings Add NAS disk 1 Enter the NetHDD IP address in the text field 2 Click the Search button to search the available NAS disks 3 Select the NAS disk from the list shown below Or you can just manually en...

Page 192: ...from the list shown below 4 Click the OK button to add the selected IP SAN disk Up to 1 IP SAN disk can be added Figure 13 9 Add IP SAN Disk 6 After having successfully added the NAS or IP SAN disk return to the HDD Information menu The added NetHDD will be displayed in the list If the added NetHDD is uninitialized please select it and click the Init button for initialization Figure 13 10 Initiali...

Page 193: ... to Backup using eSATA HDDs in Chapter Backing up by Normal Video Picture Search for operating instructions Record Capture use the eSATA for record capture Refer to the following steps for operating instructions Figure 13 11 Set eSATA Mode 3 When the eSATA type is selected to Record Capture enter the HDD Information interface Menu HDD General 4 Edit the property of the selected eSATA or initialize...

Page 194: ...orage Mode 2 Set the Mode to Group as shown in Figure 13 13 Figure 13 13 Storage Mode Interface 3 Click the Apply button and the following Attention box will pop up Figure 13 14 Attention for Reboot 4 Click the Yes button to reboot the device to activate the changes 5 After reboot of device enter the HDD Information interface Menu HDD General 6 Select HDD from the list and click icon to enter the ...

Page 195: ...e set to read only to prevent important recorded files from being overwritten when the HDD becomes full in overwrite recording mode When the HDD property is set to redundancy the video can be recorded both onto the redundancy HDD and the R W HDD simultaneously so as to ensure high security and reliability of video data Steps 1 Enter the HDD Information interface Menu HDD General 2 Select HDD from ...

Page 196: ...User Manual of Network Video Recorder 195 At least 2 hard disks must be installed on your NVR when you want to set a HDD to Redundancy and there is one HDD with R W property ...

Page 197: ...he NVR must be rebooted to enable the changes to take effect Figure 13 18 Storage Mode Settings Interface 3 Select a camera for which you want to configure quota 4 Enter the storage capacity in the text fields of Max Record Capacity GB and Max Picture Capacity GB as shown in Figure 13 19 Figure 13 19 Configure Record Picture Quota 5 You can copy the quota settings of the current camera to other ca...

Page 198: ...ame quota settings You can also click the checkbox of IP Camera to select all cameras 7 Click the OK button to finish the Copy settings and back to the Storage Mode interface 8 Click the Apply button to apply the settings If the quota capacity is set to 0 then all cameras will use the total capacity of HDD for record and picture capture ...

Page 199: ... be connected to the device Steps 1 Enter the HDD Advanced Setting interface Menu HDD Advanced 2 Click the Disk Clone tab to enter the disk clone configuring interface Figure 13 21 Disk Clone Configuration Interface 3 Make sure the usage of the eSATA disk is set as Export If not click the Set button to set it Choose Export and click the OK button Figure 13 22 Setting eSATA Usage The capacity of de...

Page 200: ... Recorder 199 5 Click the Clone button and a message box pops up Figure 13 23 Message Box for Disk Clone 6 Click the Yes button to continue You can check the clone progress in the HDD status Figure 13 24 Check Disk Clone Progress ...

Page 201: ...each HDD which is displayed on the list as shown in Figure 13 25 Figure 13 25 View HDD Status 1 If the status of HDD is Normal or Sleeping it works normally If the status is Uninitialized or Abnormal please initialize the HDD before use And if the HDD initialization is failed please replace it with a new one Checking HDD Status in HDD Information Interface Steps 1 Enter the System Information inte...

Page 202: ...User Manual of Network Video Recorder 201 Figure 13 26 View HDD Status 2 ...

Page 203: ... T information list as shown in Figure 13 27 Figure 13 27 S M A R T Settings Interface The related information of the S M A R T is shown on the interface You can choose the self test types as Short Test Expanded Test or the Conveyance Test Click the start button to start the S M A R T HDD self evaluation If you want to use the HDD even when the S M A R T checking is failed you can check the checkb...

Page 204: ...ser Manual of Network Video Recorder 203 Figure 13 28 Bad Sector Detection And you can click Error info button to see the detailed damage information And you can also pause resume or cancel the detection ...

Page 205: ...from the dropdown list 3 Click the checkbox s below to select the HDD error alarm type s as shown in Figure 13 29 The alarm type can be selected to Audible Warning Notify Surveillance Center Send Email and Trigger Alarm Output Please refer to Chapter Setting Alarm Response Actions Figure 13 29 Configure HDD Error Alarm 4 When the Trigger Alarm Output is selected you can also select the alarm outpu...

Page 206: ...User Manual of Network Video Recorder 205 Chapter 14 Camera Settings ...

Page 207: ...enu Camera OSD 2 Select the camera to configure OSD settings 3 Edit the Camera Name in the text field 4 Configure the Display Name Display Date and Display Week by clicking the checkbox 5 Select the Date Format Time Format and Display Mode Figure 14 1 OSD Configuration Interface 6 You can use the mouse to click and drag the text frame on the preview window to adjust the OSD position 7 Click the Ap...

Page 208: ...acy mask 3 Click the checkbox of Enable Privacy Mask to enable this feature Figure 14 2 Privacy Mask Settings Interface 4 Use the mouse to draw a zone on the window The zones will be marked with different frame colors Up to 4 privacy masks zones can be configured and the size of each area can be adjusted 5 The configured privacy mask zones on the window can be cleared by clicking the corresponding...

Page 209: ... Parameters Steps 1 Enter the Image Settings interface Menu Camera Image Figure 14 4 Image Settings Interface 2 Select the camera to set image parameters 3 You can click on the arrow to change the value of each parameter 4 Click the Apply button to save the settings ...

Page 210: ...User Manual of Network Video Recorder 209 Chapter 15 NVR Management and Maintenance ...

Page 211: ...erface Menu Maintenance System Info 2 You can click the Device Info Camera Record Alarm Network and HDD tabs to view the system information of the device XXXXXXXXXXX XXXXXXXXXXXXXXXXX XXXXXXXXXXX Figure 15 1 Device Information Interface You can add the device to your mobile client software via scanning the QR Code ...

Page 212: ... can be viewed and exported at any time Steps 1 Enter the Log Search interface Menu Maintenance Log Information Figure 15 2 Log Search Interface 2 Set the log search conditions to refine your search including the Start Time End Time Major Type and Minor Type 3 Click the Search button to start search log files 4 The matched log files will be displayed on the list shown below ...

Page 213: ... as shown in Figure 15 4 And you can also click the button to view the related video files if available Figure 15 4 Log Details 6 If you want to export the log files click the Export button to enter the Export menu as shown in Figure 15 5 You can also click Export All on the Log Search interface Figure 15 2 to enter the Export interface Figure 15 5 and all the system logs will be exported to the b...

Page 214: ...formation of added IP camera can be generated into an excel file and exported to the local device for backup including the IP address manage port password of admin etc And the exported file can be edited on your PC like adding or deleting the content and copy the setting to other devices by importing the excel file to it Steps 1 Enter the camera management interface Menu Camera IP Camera Import Ex...

Page 215: ...parameters Steps 1 Enter the Import Export Configuration File interface Menu Maintenance Import Export Figure 15 6 Import Export Config File 2 Click the Export button to export configuration files to the selected local backup device 3 To import a configuration file select the file from the selected backup device and click the Import button After the import process is completed you must reboot the ...

Page 216: ...pgrade tab to enter the local upgrade menu as shown in Figure 15 7 Figure 15 7 Local Upgrade Interface 4 Select the update file from the backup device 5 Click the Upgrade button to start upgrading 6 After the upgrading is complete reboot the NVR to activate the new firmware 15 5 2Upgrading by FTP Before you start Ensure the network connection of the PC running FTP server and the device is valid an...

Page 217: ... enter the local upgrade interface as shown in Figure 15 8 Figure 15 8 FTP Upgrade Interface 3 Enter the FTP Server Address in the text field 4 Click the Upgrade button to start upgrading 5 After the upgrading is complete reboot the NVR to activate the new firmware ...

Page 218: ... all parameters except the network including IP address subnet mask gateway MTU NIC working mode default route server port etc and user account parameters to the factory default settings Factory Defaults Restore all parameters to the factory default settings Restore to Inactive Restore the device to the inactive status 3 Click the OK button to restore the default settings The device will reboot au...

Page 219: ...User Manual of Network Video Recorder 218 Chapter 16 Others ...

Page 220: ...ers must be the same as the NVR s when connecting with the PC serial port Transparent Channel Connect a serial device directly to the NVR The serial device will be controlled remotely by the PC through the network and the protocol of the serial device Steps 1 Enter the RS 232 Settings interface Menu Configuration RS 232 Figure 16 1 RS 232 Settings Interface 2 Configure RS 232 parameters including ...

Page 221: ... BNC output standard VGA output resolution mouse pointer speed through the Menu Configuration General interface Steps 1 Enter the General Settings interface Menu Configuration General 2 Select the General tab Figure 16 2 General Settings Interface 2U Series NVR Figure 16 3 General Settings Interface Others ...

Page 222: ...ctable for the VGA HDMI output For the other series NVR you can configure the VGA resolution and HDMI resolution respectively And up to 4K 3840 2160 resolution is selectable for the HDMI output Time Zone Select the time zone Date Format Select the date format System Date Select the system date System Time Select the system time Mouse Pointer Speed Set the speed of mouse pointer 4 levels are config...

Page 223: ...nter the General Settings interface Menu Configuration General 2 Choose DST Settings tab Figure 16 4 DST Settings Interface You can check the checkbox before the Auto DST Adjustment item Or you can manually check the Enable DST checkbox and then you choose the date of the DST period ...

Page 224: ...utes then the system will exit from the current operation menu to live view screen after 5 minutes of menu inactivity Enable HDMI VGA Simultaneous Output for 2U Series NVR only By default the video outputs from HDMI and VGA interfaces can be operated separately You can set the simultaneous output for the HDMI and VGA by checking the checkbox of the option Menu Output Mode You can choose the menu d...

Page 225: ...ice for the first time The Administrator has the permission to add and delete user and configure user parameters 16 5 1Adding a User Steps 1 Enter the User Management interface Menu Configuration User Figure 16 6 User Management Interface 2 Click the Add button to enter the Add User interface Figure 16 7 Add User Menu 3 Enter the information for new user including User Name Password Confirm Level ...

Page 226: ...evel has permission of Two way Audio in Remote Configuration and all operating permission in Camera Configuration by default Guest The Guest user has no permission of Two way Audio in Remote Configuration and only has the local remote playback in the Camera Configuration by default User s MAC Address The MAC address of the remote PC which logs onto the NVR If it is configured and enabled it only a...

Page 227: ...and the NVR Remote Alarm Control Remotely arming notify alarm and exception message to the remote client and controlling the alarm output Remote Advanced Operation Remotely operating HDD management initializing HDD setting HDD property upgrading system firmware clearing I O alarm output Remote Shutdown Reboot Remotely shutting down or rebooting the NVR Camera Configuration Remote Live View Remotel...

Page 228: ... 16 11 Figure 16 11 Edit User Interface 4 Edit the corresponding parameters Operator and Guest You can edit the user information including user name password permission level and MAC address Check the checkbox of Change Password if you want to change the password and input the new password in the text field of Password and Confirm A strong password is recommended Admin You are only allowed to edit...

Page 229: ...ers and special characters in order to increase the security of your product And we recommend you reset your password regularly especially in the high security system resetting the password monthly or weekly can better protect your product 5 Click the OK button to save the settings and exit the menu 6 For the Operator or Guest user account you can also click the button on te user management interf...

Page 230: ...User Manual of Network Video Recorder 229 Chapter 17 Appendix ...

Page 231: ... DNS is a method protocol or network service that provides the capability for a networked device such as a router or computer system using the Internet Protocol Suite to notify a domain name server to change in real time ad hoc the active DNS configuration of its configured hostnames addresses or other information stored in DNS Hybrid DVR A hybrid DVR is a combination of a DVR and NVR NTP Acronym ...

Page 232: ... further process There is an audible warning sound Di Di Di DiDi after a new bought NVR starts up Possible Reasons a No HDD is installed in the device b The installed HDD has not been initialized c The installed HDD is not compatible with the NVR or is broken down Steps 1 Verify at least one HDD is installed in the NVR 1 If not please install the compatible HDD Please refer to the Quick Operation ...

Page 233: ... If it is solved finish the process If not please contact the engineer from our company to do the further process The IP camera frequently goes online and offline and the status of it displays as Disconnected Possible Reasons a The IP camera and the NVR versions are not compatible b Unstable power supply of IP camera c Unstable network between IP camera and NVR d Limited flow by the switch connect...

Page 234: ...o output interface in the drop down list and configure the window you want to view The view settings can only be configured by the local operation of NVR Different camera orders and window division modes can be set for different output interfaces separately and digits like D1 and D2 stands for the channel number and X means the selected window has no image output 3 Check if the fault is solved by ...

Page 235: ...ultaneously press Ctrl and C to exit the ping command 2 Verify the network between NVR and PC is connected 1 Open the cmd window in the Start menu or you can press windows R shortcut key to open it 2 Use the ping command to send large packet to the NVR execute the command of ping 192 168 0 0 l 1472 f the IP address may change according to the real condition and check if there exists packet loss Si...

Page 236: ...ulti channel Possible Reasons a Poor network between NVR and IP camera and there exists packet loss during the transmission b The frame rate is not the real time frame rate c The NVR supports up to 16 channel synchronize playback at the resolution of 4CIF if you want a 16 channel synchronize playback at the resolution of 720p the frame extracting may occur which leads to a slight stuck Steps 1 Ver...

Page 237: ...General and verify the Device Time is correct 2 Verify the search condition is correct Select Playback and verify the channel and time are correct 3 Verify the HDD status is normal Select Menu HDD General to view the HDD status and verify the HDD is detected and can be read and written normally 4 Check if the fault is solved by the above steps If it is solved finish the process If not please conta...

Page 238: ...V3 13 16 AC 1208 1024 TCM4301 10D X 00083 A1D 310 V4 12 09 AC 1208 1024 TCM5311 11D X 00023 A1D 310 V4 12 09 AC 1208 960 Arecont AV1305 M 65175 1208 1024 AV2815 65220 1920 1080 AV3105M 65175 1920 1080 AV8185DN 65172 1600 1200 Axis M1114 5 09 1 1024 640 M3011 ONVIF compatibility 5 21 640 480 704 576 M3014 ONVIF compatibility 5 21 1 1280 800 P1346 5 40 9 2 2048 1536 P3301 ONVIF compatibility 5 11 2 ...

Page 239: ...18 ONVIF compatibility 1 8 2 20120327 2 9310 A1 7852 1280 960 IX30DN ACFZHB3 ONVIF compatibility 1 8 2 20120327 2 9080 A1 7852 2048 1536 IXE20DN AAXVUU2 ONVIF compatibility 1 8 2 20120327 2 9081 A1 7852 1920 1080 Sanyo 2300P with lens 2 03 02 110318 00 1920 1080 2500P with lens 2 02 02 110208 00 1920 1080 4600P 2 03 02 110315 00 1920 1080 SONY SNC CH220 1 50 00 1920 1080 SNCDH220T ONVIF only 1 50 ...

Page 240: ...ax Resolution Sub stream Audio ONVIF compatibility Zavio D5110 ONVIF compatibility MG 1 6 03P8 1280 1024 F3106 ONVIF compatibility M2 1 6 03P8 1280 1024 F3110 ONVIF compatibility M2 1 6 01 1280 720 F3206 ONVIF compatibility MG 1 6 02c045 1920 1080 F531E ONVIF compatibility LM 1 6 18P10 640 480 ...

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