3
Issue 10
Your guarantee
The guarantee form is included in the Sunrise Pack, please
fill in the relevant details and return to us to register your
entitlement.
THIS IN NO WAY AFFECTS YOUR STATUTORY RIGHTS.
Warranty conditions
1) The repair or replacement will be carried out by an
authorised Sunrise Medical dealer/service agent.
2) To apply the warranty conditions should your
Wheelchair require attention under these
arrangements, notify the designated Sunrise Medical
service agent immediately giving full information
about the nature of the difficulty. Should you be
operating the Wheelchair away from the locality of
the designated Sunrise Medical service agent work
under the “Warranty Conditions” will be carried
out by any other service agent designated by the
manufacturer.
3) Should any part of the Wheelchair require repair or
replacement, as a result of a specific manufacturing
or material defect, within twelve months from the
date on which the possession of the Wheelchair was
transferred to the original purchaser, and subject to it
remaining within that ownership, the part or parts will
be repaired or replaced completely free of charge if
returned to the authorised service agent.
Note: This guarantee is not transferable.
4) Any repaired or replaced part will benefit from these
arrangements for the balance of the warranty period
applicable to the Wheelchair.
5) Parts replaced after the original warranty has expired
are covered for a further twelve months.
6) Items of a consumable nature will not generally be
covered during the normal warranty period, unless
such items have clearly suffered undue wear as a
direct result of an original manufacturing defect.
These items include amongst others upholstery, tyres,
inner tubes, and similar parts.
7) The above warranty conditions apply to all wheelchair
parts, for models purchased at full retail price.
8) Under normal circumstances, no responsibility will be
accepted where the Wheelchair has required repair or
replacement as a direct result of:-
a) The Wheelchair or part not having been
maintained in accordance with the manufacturer’s
recommendations, where such exist. Or failing to
use only the specified original equipment parts.
b) The Wheelchair or part having been damaged by
neglect, accident or improper use.
c) The Wheelchair or part having been altered from
the manufacturer’s specifications, or repairs having
been attempted prior to the service agent being
notified.
Please keep a note of your local service agent’s address
and telephone number in the space below. In the event
of a breakdown, contact them and try to give all relevant
details so they can help you quickly.
The Wheelchairs shown and described in this manual
may not be exactly the same in every detail as your own
model. However, all instructions are still entirely relevant,
irrespective of detail differences.
The manufacturer reserves the right to alter without notice
any weights, measurements, or other technical data shown
in this manual. All figures, measurements, and capacities
shown in this manual are approximate, and do not
constitute specifications.
Please remember to fill in and post the guarantee registration card enclosed with this manual. Sunrise Medical
Limited recommend that you do not undertake maintenance tasks other than those explained in this manual. Your
local approved Sunrise Medical service agent is fully trained by Sunrise Medical to carry out detailed maintenance
as and when required. Use only genuine Sunrise Medical replacement parts.
Guarantee
Your local dealer
Your local dealer
Sunrise Medical Limited
High Street, Wollaston, West Midlands DY8 4PS England
Tel 01384 44 66 88 Fax 01384 44 66 99
www.sunrisemedical.com