25
TROUBLESHOOTING
(CONTINUED)
After installing, the awning will not function -
Is there power to the receptacle? Verify that the red light is on the remote transmitter comes on
when you press and hold a button If red light does not come on, remove battery and reinsert in slot
and try pushing button again.
The red light on the remote transmitter does not come on when I press and hold the button -
If no light, remove the battery and reinsert in slot and try pushing button again, if no light replace
battery.
Awning rolls out but will not retract -
Reset the IN/OUT limit settings using the instructions in the installation manual
– see Page
20
Awning retracts but will not roll out -
Reset the IN/OUT limit settings using the instructions in the installation manual
– see Page
20
Awning rolls out and keeps going and fabric starts to sag -
Reset the IN/OUT limit settings using the instructions in the installation manual
– see Page
20
When opening or closing my awning, the awning does not stop at the correct OPEN/
CLOSE position and I must use the Neutral (STOP) button on the remote transmitter. -
Reset the IN/OUT limit settings using the instructions in the installation manual - see Page
20
.
Awning will not open or retract using the Manual Override Crank -
The awning must NOT have power going to the motor for the manual override to operate correctly
when using the crank. Please make sure to
ALWAYS
unplug the cord from the electrical receptacle.
Remote transmitter, can I use more than one -
Yes, you can have more than one remote per unit. BUT you can not control more than one unit per
remote. (No multi-channel remote)
After opening and closing the awning several times, the motor suddenly stopped
working and will not close or open the rest of the way -
The overtemperature sensor has temporarily shut off the motor. The motor will resume normal
operation after about 20 minutes of cooling down.
Note
: If the awning is in the closed position and
ambient temperature is elevated, it might take a little longer.
When operating my awning the GFI on the outlet keeps tripping and interrupting the
power supply to the awning
-
First test the GFI by plugging in another appliance (such as a hairdryer) to insure outlet is working
properly, if OK. Test awning by getting power from other outlet inside the house using an extension
cord, if OK. There may be moisture in the motor housing causing the GFI to trip, please allow motor
to dry over 2-3 sunny days. Motor is designed to operate if it gets wet and dries out.
Summary of Contents for Retractable Awning
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