SUNPRO Retractable Awning Installation Manual Download Page 2 | Manualshive

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We thank you for your purchase of your SunPro retractable awning. SunPro awnings will give your
family the shade and protection you need on your deck or patio. You can now look forward to months
of enjoyment and memories.

Before you begin installation, take a moment to familiarize yourself with the awning and this Owner’s
Manual. Please check to insure all of the parts listed on page

5

have been included with your awning

and that you have the correct size, frame and fabric. If you ordered an optional mounting type make
sure you have those parts. They are listed on page

5.

Installation of your Awning

When unpacking your awning, take care to protect the awning from accidental damage or soiling. Do
not drop or drag the awning on the ground.

Note: When removing the clear protective wrap from the awning, do not use a knife or box cutter
to cut plastic wrap as you could accidentally slice into your awning fabric.

Note:

Your awning has been shipped to you fully assembled but it is important to follow this

instruction manual to securely fasten the mounting brackets to your home and install the awning.
Please read these instructions completely before installing your awning. Please note, you will need
a helper for installation. Left and Right references are as you are facing the house. You have been
provided with the proper fasteners for mounting to your wall surface.

For the greatest enjoyment of your lateral arm awning, please mount as high on your wall as possible,
with a recommended mounting height of 9’. Your awning is a motorized model and your electrical cord
will allow you 16’ to reach your GFI outlet. You will find your remote included in your box.

Operating your Awning

Note: If you purchased a 20’ awning, please review the CAUTION on page 18, under “Test for Proper
Operation” before using your awning. Your awning, once installed, has the ability to be opened
partially or to its full projection to suit your deck or patio design. The pitch of your awning may be
easily adjusted, up or down, from the factory setting based upon your actual mounting height. Please
see page

20

, if you would like to make this adjustment.

Note: Please follow the Care and Maintenance Guidelines on pages 21 to 24 for proper use and

inclement weather precautions.

Please retain your Owner’s Manual and Installation Instructions for future reference regarding
operation, care and maintenance, troubleshooting, customer service and warranty information.

We know that you will enjoy your SunPro retractable awning by spending more time outside on your
deck or patio.

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Summary of Contents for Retractable Awning

Page 1: ...n Manual IT IS VERY IMPORTANT TO READ THIS MANUAL IN IT S ENTIRETY FAILURE TO FOLLOW THE INSTRUCTIONS IN THIS INSTALLATION MANUAL MAY RESULT IN PERSONAL INJURY Installation Support 941 374 3222 https sunproproducts com tec hnical resources ...

Page 2: ...wning Please note you will need a helper for installation Left and Right references are as you are facing the house You have been provided with the proper fasteners for mounting to your wall surface For the greatest enjoyment of your lateral arm awning please mount as high on your wall as possible with a recommended mounting height of 9 Your awning is a motorized model and your electrical cord wil...

Page 3: ...level Caulk gun Chalk line Crowbar wonder bar or Pry bar Hack Saw Blade Hammer Masonry hammer drill SDS Hilti Philips head screwdriver regular screwdriver Power Drill Rare earth magnet Two ladders Recommended 4 ft 6 ft or a little giant Vinyl Siding Tool Wire Cutters Wire Strippers Caulk Goffo WD 40 Mounting Hardware ...

Page 4: ...n for Soffit Mount Page 14 15 Installation for Brick Mount Page 16 Installation for Siding Mount Page 17 Checking Your Awning for Proper Operation Page 18 EZ Adjustable Pitch Page 19 Adjusting In and Out Limits of the Awning Page 20 General Care and Maintenance of Your Awning Page 21 23 Troubleshooting Page 24 25 Accessories Page 26 Front Screen Installation Page 27 Testing the Remote Page 28 Wind...

Page 5: ...x 2 1 2 Retaining Hex Bolt 12 Qty 3 16 Qty 4 20 Qty 5 OPTIONAL INSTALLATION PARTS Siding Plate Bracket Color match your siding Roof Bracket 10 Qty 2 12 Qty 3 16 Qty 4 20 Qty 5 Bay Bracket 3 sizes 12 17 17 23 23 29 Quantity needed is based on type of mounting 5 8 Lead Anchor for Brick installations 12 Qty 6 16 Qty 8 20 Qty 10 Note Roof mount awnings will have twice the number of 3 8 flat washers an...

Page 6: ...ze yourself with the components of the awning as shown in Figure 1 and the supplied fasteners parts shown on pages 5 Find the mounting brackets in the package they are separated from the awning itself Certain brackets could have been shipped separately Note This figure shows awning with motor installed on the right side as you face thehouse Note Number of brackets supplied with the awning will var...

Page 7: ...ck patio floor see figure 2 Your awning s pitch angle is not pre set at the factory The awning pitch angle can be adjusted after installing the awning See page 19 Note When making the decision on the mounting height remember that the awning requires 9 inches of unobstructed area along the whole length of the awning to fit the mounting brackets on your wall see figure 3 To assure head clearance at ...

Page 8: ...ly Location d Between the two arms on the nearest stud to the right arm Location e BetweentherightendoftheawningMissingtherightarm onthestudnearesttotherightend NOTE You will need to use all brackets supplied for secure mounting For 10 ft wide awnings we recommend installing three brackets supplied at the locations a c and e See Page 9 For 12 ft wide awnings we recommend installing three brackets ...

Page 9: ...of shoulder gear with EZ Adjustable Pitch Do not adjust more than 20 degrees up or down Never adjust with awning out more than 4 feet A C E Image of shoulder gear with EZ Adjustable Pitch Do not adjust more than 20 degrees up or down Never adjust with awning out more than 4 feet ...

Page 10: ...D E Image of shoulder gear with EZ Adjustable Pitch Do not adjust more than 20 degrees up or down Never adjust with awning out more than 4 feet Image of shoulder gear with EZ Adjustable Pitch Do not adjust more than 20 degrees up or down Never adjust with awning out more than 4 feet ...

Page 11: ...ing a drill with a inch drill bit find the center of the joist where the bracket is going to be located Place the bracket on the roof surface and predrill three holes into the roof joist Remove the bracket Using a caulk gun fill the holes you have just drilled with roofing tar Replace the bracket and install the supplied lag screws and washers into the three holes using a 17mm socket and wrench Be...

Page 12: ...Slide the bay bracket out until it is touching the wall Have a helper hold a torpedo level on the square bar of the awning while gently lifting the awning upward Be sure the awning and the bay bracket are completely level Once the awning is level pre drill your holes into the stud using the bay bracket as a guide Fasten the bay bracket to the wall using the supplied hardware CAUTION Proper locatio...

Page 13: ...ar against the brick just under the bottom lip of the facia board Take your hammer and gently tap the wonder bar under the facia board Insert the hack saw blade under the facia while gently pushing down on wonder bar under Slide the hack saw blade left or right of the wonder bar until it hits the side of a stud Mark on the facia where each side of the stud is Then place the hack saw blade in the c...

Page 14: ... mounting brackets This is why it is most important that all the brackets will be fastened properly and securely Proper location will also make it easier to insert the pre assembled awning into the supporting brackets Note Mount brackets only in the locations recommended for your size awning Note You will need to use all brackets supplied for secure mounting For 20 ftwideawnings use ALL 5 brackets...

Page 15: ...ighten the lag screws doing so may split the wood framing or weaken the screw 7 Attach the wall brackets to the soffit brackets with the supplied hardware Repeat for all brackets WARNING Failure to securely fasten all the brackets to structural members of the soffit or failure of the structural member to support an awning could result in the collapse of the awning and cause personal injury Securin...

Page 16: ...o not follow these steps the size of the hole can become too large and the bolts will not hold properly Place a flat washer under the head of the lag bolt and screw the bolt into the lead shield using a 9 16 socket see page 25 figure 10 Repeat for another bolt While tightening the bolts make sure to keep the bracket plumb use a level if needed Do not overtighten the bolts WARNING You must be sure ...

Page 17: ...le through the siding bracket or shim if appropriate and about 3 1 2 into the stud or joist using a 1 4 drill bit This will prevent the framing from splitting while installing the lag screws Make sure the bottom hole is plumbed with the top hole then drill the bottom hole Using a 9 16 socket install the bracket with the two 3 8 x 4 long lag screws Use the flat washer provided under the head of the...

Page 18: ...ent to your home After pressing the Open button on the remote transmitter to extend the awning be ready to press the middle button if the awning continues to unroll past the point that the fabric starts to excessively sag If this happens press the Close button on your remote transmitter to close the awning and refer to page 20 reset the open limit position on the motor Test the operation of your a...

Page 19: ...than 4 feet when adjusting the slope After slope is adjusted then extend awning out to the desired projection You can adjust the slope with the awning all the way out with a second person slightly lifting the front bar to take the weight off the arm that is being adjusted If you are going to use your awning in lite rain you must use EZ Pitch to slope the awning to one side or the other to allow wa...

Page 20: ... You must run the awning motor by using the remote control while adjusting the limit Fig 6 To adjust the outward setting of the motor locate the Allen screw that is white and turn it clockwise or towards the plus sign to increase the projection of the awning Be sure not to LOCK the arms or allow the fabric to sag when making this adjustment The arms should stop just before the lock position The fa...

Page 21: ...ooling on the fabric could result in the collapse of the awning and cause personal injury You must roll up your awning when water starts pooling on the fabric NOTE It is normal for the fabric to form waves or wrinkles at the hemmed edges as the awning rolls up This is because the fabric layer is double only along the edges It is also possible for the awning fabric to slightly sag as a result of it...

Page 22: ...to the roll tube could damage the internal components of the motor Figure 31 PROTECTING THE GFI ELECTRICAL OUTLET FROM WATER DAMAGE WHEN MOTOR POWER CORD IS PLUGGED IN To prevent water from entering the outlet it is recommended that a drip loop be formed at the end of the power cord as shown in figure 32 Additionally it is recommended that an In Use Weatherproof Cover is installed over the outlet ...

Page 23: ...xture CAUTION Bleach can deteriorate sewing threads The fabric should be rinsed thoroughly with cold water to remove all of the soap This method of cleaning may remove part of the water repellency of the fabric Therefore if water repellency is important the fabric afterwards should receive an application of any air curing fluorocarbon water repellent treatment like 303 High Tech Fabric Guard Cold ...

Page 24: ...re bar Therefore it is normal that when the awning is closed the arms may not necessarily be even with each other when viewed from the front or underside of the awning Insure that fabric is evenly centered on Roller tube and Front Bar This will assist the lateral arm in closing more evenly The roller tube and fabric appear to bounce when opening and closing the awning The roller tube that holds th...

Page 25: ...stallation manual see Page 20 Awning will not open or retract using the Manual Override Crank The awning must NOT have power going to the motor for the manual override to operate correctly when using the crank Please make sure to ALWAYS unplug the cord from the electrical receptacle Remote transmitter can I use more than one Yes you can have more than one remote per unit BUT you can not control mo...

Page 26: ...s are used to automatically retract your awning when the wind is too strong Front Screens add additional shading when a deck or patio faces East or West Wind Poles These wind poles are connected to your deck or patio and connect right to the base of the front valance bar of the awning ...

Page 27: ...entthan12 awningsupportseenbelow STEP 1 ASSEMBLE OUTER BRACKETS Duplicate crank side and idler side assembly STEP 2 CENTER ROLL SUPPORT Install on the center of front valance bar STEP 3 INSTALLING OUTER BRACKETS Remove end cap to expose track for bracket install STEP 3 INSTALL ROLL SCREEN Insert idler side first ...

Page 28: ...should be extending repeat steps 1 3 pressing the opposite arrow pressed during the initial programming Pairing additional remotes w Original Remote 1 Remove the back of the original and any additional remotes 2 On the Original remote press P2 twice 3 On the new remote press P2 once 4 Test function and repeat as needed for additional remotes Using the lights button o Tap once for ON Dim o Tap agai...

Page 29: ... Release the tab and remove control panel from housing Insert two 2 AAA batteries into control panel Step 4 Step 5 Step 6 Use a small flat screwdriver to turn the arrow to zero 0 Press the P2 button twice on the remote control Using a pencil press the mode button once on the control panel ...

Page 30: ...g onto mounting plate Selecting a wind level 1 2 3 4 5 6 7 8 9 Low Medium High The greater the number the more wind is required to activate the sensor It may be necessary to change the level selection to meet your requirements We use Default of 4 Note When battery levels are below 2 2 volts a warning beepwill sound every 5 seconds to replace the batteries Important Mount Wind Sensor in Center of F...

Page 31: ...the sign Do this until the valance bar is tucked neatly into the cassette Be sure not to over retract the awning as it will put undue stress on the motor and arms If you have retracted the valance bar too far the motor may not shut off YOU NEED TO LISTEN TO SEE IF MOTOR IS STILL RUNNING IF IT IS YOU WENT TOO FAR Simply roll the awning out a couple of inches with the remote Rotate the same white in...

Page 32: ... WARNING Pay special attention to this pin Sometimes the pin will come loose during transportation and MUST be reinstalled before un wrapping the awning on the job site FAILURE TO FOLLOW THESE INSTRUCTIONS COULD RESULT IN PERSONAL INJURY ...

Page 33: ...Page Page 40 38 ...

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