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Sungrow AC011E-01, User Manual

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Sungrow AC011E-01 User Manual Download Page 32

24

Charger Status

LED Signals

Undervoltage

The red LED blinks for 11 times (on for 0.5 s, off for 0.5 s) and

then off for 3 s

Overvoltage

The red LED blinks for 12 times (on for 0.5 s, off for 0.5 s) and

then off for 3 s

Overfrequency

The red LED blinks for 13 times (on for 0.5 s, off for 0.5 s) and

then off for 3 s

Underfrequency

The red LED blinks for 14 times (on for 0.5 s, off for 0.5 s) and

then off for 3 s

If the above faults cannot be removed, please contact Sungrow.

4 Troubleshooting

User Manual

Summary of Contents for AC011E-01

Page 1: ...AC011E 01AC ChargerUser ManualAC011E 01 UEN Ver12 202211 AC Charger User Manual AC011E 01 AC011E 01 UEN Ver12 202211...

Page 2: ......

Page 3: ...f the software developed by SUNGROW Privacy Protection Information contained in this manual is the private property of Sungrow Power Supply Co Ltd No part of this manual may be transmitted in any form...

Page 4: ...accordance with the standard emission limits it can have an impact in certain application areas some sensitive equipment is placed in the same location the equipment is installed close to a radio or T...

Page 5: ...ow risk potential hazards that if not avoided may lead to minor or mod erate injury Indicates potential risks that if not avoided may lead to device malfunctions or fi nancial losses NOTE indicates ad...

Page 6: ......

Page 7: ...2 4 Electrical Connection 9 2 4 1 Circuit Diagram 9 2 4 2 AC Cable Connection 9 2 4 3 Communication Connection 12 2 5 Wall Mounted Installation 13 2 6 Pole Mounted Installation 16 2 6 1 Foundation In...

Page 8: ...Charger to Your Account 29 6 2 3 Scan the QR Code to Charge 30 6 2 4 Add RFID Charge Cards 30 6 2 5 Enable Offline Charging 31 6 2 6 Upgrade the Firmware of the Charger 31 6 2 7 Update App 32 6 3 Com...

Page 9: ...rged the charging will stop The charger also supports plug play which means the charging starts automatically as soon as the charging connector is plugged into the vehicle Smart and Easy Management In...

Page 10: ...s on for 1 s and off for 1 s Vehicle charging The blue LED is glowing Charging ended The blue LED blinks quickly on for 0 5 s and off for 0 5 s Vehicle plugged in The blue LED blinks quickly for five...

Page 11: ...onnection Ports figure 1 2 Port Diagram table 1 2 Label Explanation Label Explanation A Charging cable output Charging cable connection B RS485 external communication C AC input AC connection User Man...

Page 12: ...topology diagram of EV charger Solar Storage Charging Solution figure 1 4 System topology diagram of the solar storage charging solution For Sungrow s solar storage EV charging solution please refer t...

Page 13: ...both indoors and outdoors The charger should be installed at a place where the LED signals can be easily seen and is convenient for electrical connection operation and maintenance Environment Requirem...

Page 14: ...all the charger vertically Do not install the charger horizontally tilted or upside down Do not install the charger on a tilted surface 2 2 Unpacking and Inspection After receiving the product check w...

Page 15: ...e 1 D Upper mounting plate 1 E Lower mounting plate 2 F Mounting pole optional 1 G Combination screw and expansion screw 4 7 wall mounted 11 0 pole mounted H L shaped spanner 1 I RFID charge card 2 J...

Page 16: ...st be ordered separately 2 3 Installation Tools table 2 2 Label Descriptions Item Name Specification A Marker B Wire stripper C Hammer drill 6 12 D Philips screwdriver M3 M4 E Heat gun F RJ45 crimping...

Page 17: ...rated residual current of 30 mA input cable cross section 2 5 mm2 H The charger The charger already integrates a DC residual current device RCD with a rated re sidual current of 6 mA However the char...

Page 18: ...Insert the copper core of the stripped end of the wire into the copper lug 3 Tighten the copper lug using a hydraulic plier 4 Select a heat shrink tubing that matches the diameter of the wire The len...

Page 19: ...ray L3 Blue N Yellow green PE step 5 Connect each crimped terminal OT2 5 5 and tighten them using a screwdriver Torque 3 0 2 N m step 6 Put the back cover plate back in place and tighten the screws to...

Page 20: ...EnergyCharge figure 2 2 RJ45 components step 1 Crimp both ends of the Ethernet cable using a crimping tool Ensure that the blue wire and the blue white wire is correctly crimped The blue wire PIN 4 co...

Page 21: ...step 1 Install the backplate 1 Hold the backplate in the desired position on the wall and mark the positions of the drill holes Before drilling the hole for the backplate locate and avoid water pipes...

Page 22: ...on the wall and mark the posi tions of the drill holes 2 Drill holes at the marked positions using a hammer drill 3 Insert the dowel into the hole 4 Place the charging cable bracket on the wall and t...

Page 23: ...be ad justed according to the actual situation step 3 Mount the charger 1 Secure the upper mounting plate and the lower mounting plate on the back of the charg er using a screwdriver Torque 1 2 0 1 N...

Page 24: ...tarmac If conditions do not permit please install the foundation first and then install the mounting pole 2 6 1 Foundation Installation The base should be 100 mm above the ground and the exterior dim...

Page 25: ...the pole 3 Grab the AC cable when it reaches the cover plate and take out the end of the cable from the AC cable outlet 4 Pull the cable out to an appropriate length and close the cover plate step 2 M...

Page 26: ...bracket to the pole with screws 3 Check whether the backplate and the charging cable bracket are firmly installed step 4 Install the upper mounting plate and lower mounting plate 1 Place the charger f...

Page 27: ...19 End figure 2 5 Pole mounted charger User Manual 2 Installation...

Page 28: ...and are adequately protected from damage Current leakage protection The AC input s current leakage protection switch is reasonable Clearance The charger has sufficient cooling space and there is no o...

Page 29: ...mpany for solutions if the grid voltage is above 265 V 2 Contact Sungrow Customer Service if the problem persists Undervoltage 1 The grid voltage at the in put end of the charger is below 184 V 2 The...

Page 30: ...rid returns to normal If the prob lem occurs repeatedly 1 Measure the actual grid fre quency and contact the local power company for solutions if the grid frequency is below 49 Hz 2 Contact Sungrow Cu...

Page 31: ...m persists Reverse polarity L and N wires are connected reversely table 4 2 LED Signals that indicates abnormal conditions Charger Status LED Signals Reverse polarity The red LED is glowing Leakage cu...

Page 32: ...blinks for 12 times on for 0 5 s off for 0 5 s and then off for 3 s Overfrequency The red LED blinks for 13 times on for 0 5 s off for 0 5 s and then off for 3 s Underfrequency The red LED blinks for...

Page 33: ...on between the charger and your mobile device or laptop Before you start be sure that the charger is powered on step 1 On your mobile device or laptop turn on the WLAN option It s recommended to turn...

Page 34: ...age select Network Settings step 3 Modify network settings as needed Option Description Wi Fi Name Select a Wi Fi network from the list Server Address Enter the server address provided by the operator...

Page 35: ...e firmware packages if needed step 1 Log in to the web UI step 2 On the Home page select Charger Settings step 3 On the Charger Settings page select Upgrade Firmware step 4 Click Browse and select the...

Page 36: ...ly different 6 1 Access iEnergyCharge iEnergyCharge connects charge point operators and EV drivers and aims to provide a seamless and integrated charging experience 6 1 1 Download and Install Before y...

Page 37: ...ail and password step 4 Click Login When you logged in you can update your email and password on the Account Settings page End 6 2 Common Tasks 6 2 1 Establish a Wireless Connection Refer to 5 Commiss...

Page 38: ...details You can see the rated current and rated voltage of this charger step 2 Click Start to start charging You can see the real time current and voltage of this charger step 3 When the charging fini...

Page 39: ...ded an RFID charge card or you need to add a new RFID charge card click Add Card on the top right and follow the on screen instructions to complete the process If you switch off offline charging the r...

Page 40: ...6 3 1 Provide Feedback If you run into any problems feel free to provide your feedback to operators step 1 Open iEnergyCharge and navigate to the Account page step 2 Select Settings Help Center to nav...

Page 41: ...evices 6mA DC Integrated DC fault detection Over Under voltage protection Yes Over load protection Yes Over temperature protection Yes Surge protection II Overvoltage category III grid II car General...

Page 42: ...ght to refuse to honor the quality guarantee Conditions After replacement unqualified products shall be processed by SUNGROW The customer shall give SUNGROW a reasonable period to repair the faulty de...

Page 43: ...ity within the scope of the EU directives Radio Equipment Directive RED 2014 53 EU 7 4 Contact Information In case of questions about this product please contact us We need the following information t...

Page 44: ...Technology Industrial Development Zone 230088 Hefei P R China Tel 86 551 6532 7834 6532 7845 Web www sungrowpower com E mail info sungrow cn Sungrow Power Supply Co Ltd Specifications are subject to c...

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