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application of force and interventions not carried out by our authorised service
branch.
Your legal rights are not restricted by this warranty. Furthermore, the warranty
applies only to material or manufacturing defects. It does not apply to parts subject to
wear or damage to fragile parts, e.g. awning fabric. Batteries are excluded from the
warranty.
Warranty conditions for the awning fabric:
The awning fabric comes with a 5-year warranty from the date of purchase. This
warranty is valid under the following conditions:
Once the warranty claim has been established, the fabric acknowledged as being
defective (web material, 120 cm wide, excluding manufacturing or other ancillary
costs) will be replaced free of charge. Further replacement services and
reimbursements (e.g. manufacturing costs, consumables, etc.) of any kind are
expressly excluded under this warranty.
All claims must be made immediately after the defect is discovered. The
corresponding claim report must be sent to your specialist dealer together with proof
of purchase and, where applicable, pictures.
The defective material must be made available to our experts or an authorised
representative, e.g. our insurance company.
Replacement or reimbursement of the defective material does not result in a renewal
of the warranty period; the original warranty period from the date of purchase
continues to apply.
This warranty extends exclusively to the rot resistance and the colour fastness of the
fabrics that are used as intended, are subject to normal weather conditions and are
subjected to regular cleaning and care.
The following points are therefore expressly excluded from the warranty:
- all services not provided by the fabric producer, such as cloth manufacture, etc.
- all components of the awning that do not consist of the same fabrics: e.g. valances
made of foreign fabrics, fittings, etc.
- anomalies that correspond to the state of the art, e.g. ripples and folds, marbling
and other material and production-related phenomena (see also "Guideline for the
assessment of ready-made awning fabrics" in its most current form), as well as all
errors caused by the manufacture or assembly of the awning.
- Signs of use and/or environmental damage caused by improper use or misuse of
the awning
- Damage or defects caused by accident, negligence or force majeure.
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