16
-
Insert the emergency crank eyelet into the hexagonal opening provided on the
motor with a little pressure. (The rubber ring on the emergency crank eyelet
makes it stick in the motor.)
-
Insert the crank rod in the eyelet and turn it clockwise to retract the awning.
ATTENTION: make absolutely sure that the awning is retracted the right way
round, otherwise the fabric will wind up incorrectly on the roller. The fabric
must always wind up onto the roller from above!
24 - Troubleshooting
Failure
Cause
Solution
The awning does not
respond to the remote
control
No power supply present
Check the plug for proper
connection.
If the connection is not
right, contact a
professional
The residual current
circuit breaker (FI switch)
on your house installation
is in the “off” position
Contact a professional
The voltage is too low
Contact a professional
The remote control
battery is dead
Replace the battery
The motor has switched
off due to overheating
protection
After about 30 minutes
the motor will switch on
again automatically
The awning sags,
although it is fully
extended.
The extension length is
not set correctly
Reset the extension
length according to
point 22 "Setting
extension/retraction
distance"
Unwanted background
noise during operation
One or more screws have
come loose
Check all visible screws
and tighten any loose
screws.
The awning rubs against
an obstacle while it is
moving
Make sure that the
awning runs freely without
touching anything
The remote control LED
does not work
The battery is dead
Replace the battery
The battery is inserted
incorrectly.
Insert the battery with the
correct polarity
Summary of Contents for Elba 28883674
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