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For questions or support, please visit www.sunbeambedding.com.
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For questions or support, please visit www.sunbeambedding.com.
PLEASE DO NOT RETURN THIS PRODUCT TO PLACE OF PURCHASE.
Sunbeam warranty
Sunbeam Products, Inc. (“Sunbeam”) or if in Canada, Newell Industries Canada ULC (“NIC”) warrants
that for a period of five (5) years from the date of initial retail purchase, this product will be free from
defects in material and workmanship, when used in accordance with the instructions provided.
Sunbeam (or NIC), at its option, will repair or replace this product or any component of the product found
to be defective during the warranty period.
Replacement will be made with a new or remanufactured product or component. If the product is no
longer available, replacement may be made with a similar product of equal or greater value. This is your
exclusive warranty. Do NOT attempt to repair or adjust any electrical or mechanical functions on this
product. Doing so will void this warranty.
This warranty is valid for the original retail purchaser from the date of initial retail purchase and
is not transferable. Keep the original sales receipt. Proof of purchase is required to obtain warranty
performance. Sunbeam (or NIC) dealers, service centers, or retail stores selling Sunbeam (or NIC)
products do not have the right to alter, modify or any way change the terms and conditions of this
warranty.
This warranty does not cover normal wear of parts or damage resulting from any of the following:
negligent use or misuse of the product, use on improper voltage or current, use contrary to the operating
instructions, disassembly, repair or alteration by anyone other than Sunbeam (or NIC) or an authorized
Sunbeam (or NIC) service center. Further, the warranty does not cover: Acts of God, such as fire, flood,
hurricanes and tornadoes.
What are the limits on Sunbeam’s (or NIC’s) Liability?
Sunbeam (or NIC) shall not be liable for any incidental or consequential damages caused by the breach
of any express, implied or statutory warranty or condition. Except to the extent prohibited by applicable
law, any implied warranty or condition of merchantability or fitness for a particular purpose is limited
in duration to the duration of the above warranty. Sunbeam (or NIC) disclaims all other warranties,
conditions or representations, express, implied, statutory or otherwise. Sunbeam (or NIC) shall not be
liable for any damages of any kind resulting from the purchase, use or misuse of, or inability to use the
product including incidental, special, consequential or similar damages or loss of profits, or for any
breach of contract, fundamental or otherwise, or for any claim brought against purchaser by any other
party. Some provinces, states or jurisdictions do not allow the exclusion or limitation of incidental or
consequential damages or limitations on how long an implied warranty lasts, so the above limitations
or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have
other rights that vary from province to province, state to state or jurisdiction to jurisdiction.
How to Obtain Warranty Service
In the U.S.A.
If you have any question regarding this warranty or would like to obtain warranty service, please call
1-800 892-7684 and a convenient service center address will be provided to you.
In Canada
If you have any question regarding this warranty or would like to obtain warranty service, please call
1 800 667- 8623 and a convenient service center address will be provided to you.
In the U.S.A., this warranty is offered by Sunbeam Products, Inc. located in Boca Raton, Florida 33431.
In Canada, this warranty is offered by Newell Industries Canada ULC, located at 20B Hereford Street,
Brampton, Ontario L6Y 0M1. If you have any other problem or claim in connection with this product,
please write our Consumer Service Department.
PLEASE DO NOT RETURN THIS PRODUCT TO ANY OF THESE ADDRESSES OR TO THE PLACE OF PURCHASE.
©2020 Sunbeam Products, Inc. All rights reserved.
Printed In China
Q Why is my heated pillow not turning on after I washed and dried it?
A
Although the surface feels dry to the touch, moisture might be retained internally. Continue to
air dry or tumble try on low until pillow is completely dry.
Q Can I use a pillow case or cover on my heated pillow?
A
Yes, It is recommended that a 100% cotton or 100% polyester pillow case is used. Any
standard size body pillow case, 21” x 54” (137 x 51 cm) will work.
Reset Instructions:
Q:
Why was the Red LED flashing on the controller?
A
The digital controller was designed to notify you in the event that a problem has been
discovered. The system will need to be reset.
The following reset instructions are also available on the cord tag attached to the controller cord.
·
Unplug power cord from wall outlet
·
Make sure the control cord is connected to the module securely.
·
Reinsert power cord back into the wall outlet
·
Set the control to “On”
·
If the system doesn’t operate for 2 or 3 times when trying to reset, disconnect the power cord
and contact Consumer Care.
FCC Statements
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures: —Reorient or relocate the receiving
antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into
an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an
experienced radio/ TV technician for help.
Changes or modifications not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
