Installation: Troubleshooter
16
SMX-10Mxx Series USB2.0 Camera User Guide
Figure 2-15
Driver removal confirmation
6
After the driver is uninstalled, the
SMX-10Mx Series USB2.0 Camera
will disappear
from the
Imaging Devices
section of the
Device Manager
.
Troubleshooter
If you face problems with installation and detection of the camera, use this
Troubleshooter. If you face problems that are not described below, contact Sumix
Technical Department.
Note:
Tasks and problems in this section are demonstrated in Windows XP operating system.
Camera Was Not Detected or Recognized
If after connecting the camera to your computer the system does not detect it: there is
no icon
on the Taskbar or the camera was not recognized by the system:
Try doing the following:
●
Check if the device was installed successfully: open system folder
WINDOWS\
system32\drivers
and check if there is the
SMX10MX.sys
file (normally it is located on
the
C:
hard disk). If not, run the driver installation again. Be sure that no camera is
connected during installation.
●
If the problem still persists, manually save the
SMX10MX.sys
file to the \
WIN-
DOWS\system32\drivers
folder (the
SMX10MX.sys
file is located in the
\Sumix\SMX-
10Mx USB2.0 Camera\Drivers
folder).
If the problem still persists, try one of the following:
Summary of Contents for SMX-10M Series
Page 1: ...User Guide SMX 10MxX Series USB2 0 Cameras...
Page 6: ...Introduction 6 SMX 10Mxx Series USB2 0 Camera User Guide...
Page 28: ...Getting Started 28 SMX 10Mxx Series USB2 0 Camera User Guide...
Page 44: ...Capturing 44 SMX 10Mxx Series USB2 0 Camera User Guide...
Page 53: ...Use of Accessories 53 SMX 10Mxx Series USB2 0 Camera User Guide...
Page 56: ...Use of Accessories 56 SMX 10Mxx Series USB2 0 Camera User Guide...
Page 58: ...Keyboard Shortcuts 58 SMX 10Mxx Series USB2 0 Camera User Guide...
Page 60: ...Toolbar Overview 60 SMX 10Mx Series USB2 0 Camera User Guide...
