26
Problem
Possible Cause
Corrective Action
Slight smoke or
odor during initial
operation.
1. Residues from manufactur
ing
process.
1. Problem will stop after a
few hours of operation.
Heater produces a
whistling noise when
burner is lit.
1. Turning control knob to high (5)
position when burner is cold.
2. Air in gas line.
3. Air passageways on
heater are blocked.
4. Dirty or partially clogged
burner orifice.
1. Turn control knob to low (1)
position and let warm up for
a minute.
2. Operate burner until air is
removed from line. Have
gas line checked by local
propane/LP gas company.
3. Observe minimum
installation
clearances
(Fig. 4, page 11)
4. Clean burner (see Care
and Maintenance, page 22)
or
contact customer
service.
Heater produces a
clicking/ticking noise
just after burner is lit
or shut off.
1. Metal is expanding while
heating or contracting while
cooling.
1. This is common with most
heaters. If noise is
excessive, contact qualified
service technician.
White powder residue
forming within burner
box or on adjacent
walls or furniture.
1. When heated, the vapors from
furniture polish, wax, carpet
cleaners, etc., turn into white
powder residue.
1. Turn heater off when using
furniture polish, wax, carpet
cleaner, or similar products.
Heater produces
unwanted odors.
1. Heater is burning vapors from
paint, hair spray, glues, etc.
(See IMPORTANT
statement,
page 24).
2. Gas leak. See Warning
Statement at the top of
page 24.
3. Low fuel supply.
1. Ventilate room. Stop using
odor causing products
while heater is running.
2. Locate and correct all
leaks (see “Checking Gas
Connections,” page 16).
3. Refill supply tank
(Propane /LP models).
Heater shuts off in
use (ODS operates).
1. Not enough fresh air is
available.
2. Low line pressure.
3. ODS/pilot is partially
clogged.
1. Open window and/or door
for ventilation.
2. Contact local gas supplier.
3. Clean ODS/pilot (see Care
and Maintenance,
page 22).
Gas odor exists even
when control knob is
in OFF position.
1. Gas leak. See Warning
Statement at top of page 24.
2. Control valve is defective.
1. Locate and correct all
leaks (see “Checking Gas
Connections”, page 16).
2. Contact customer service.
Moisture/
condensation
noticed on windows.
1. Not enough combustion
ventilation air.
1. Refer to Air for Combustion
and Ventilation” requirements,
page 8
.
