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Cont ...
9 TROUBLE SHOOTING GUIDE
9.11
Controller alarm code
In case of multiple fault, scroll with the buttons
(plus) or
(minus) to visualize the fault sequence. In case of thermal
block it is advised to check the causes that have created the
problem before restart the pump operation.
No
Description
Causes
ER01
No water
The device is in failure due to no water.
The system try to restart automatically.
- One attempt every 10 minutes for 6 times.
- One attempt every hour for 24 times.
- One attempt every 24 hours for 30 times.
Er02
Pressure transducer fault
Cable not connected, broken connection, pressure transducer
damaged.
Er03
Low supply voltage
Supply voltage lower then 190 V.
- The system automatically restart when the clamp voltage is
higher than 190 V.
Er04
High rectified voltage
Supply voltage higher than 250 V.
- The system automatically restart when the clamp voltage is
lower than 250 V.
Er05
Memory failure
Contact Stuart Turner.
Er06
Overcurrent in the electro pump motor
Contact Stuart Turner.
Er07
Overcurrent in the frequency converter
Contact Stuart Turner.
ER08
Direct short circuit controller on output
Contact Stuart Turner.
Er09
Overheating
Ensure good air flow around the booster set
Er10
Overheating of the power module
Contact Stuart Turner.
Er11
Low voltage 24 V
Contact Stuart Turner.
Er12
Stop for float switch intervention
The system will restart with a delay defined by AP19 from the
state variation of the float switch. The control panel for remote
alarm not report this alarm.
Er13
Internal hardware error
Contact Stuart Turner.
Er14
Duty-assist mode communication error
Check the RS 485 connection or that both pumps are
enabled.
