Introduction
Chapter 1
7
1.5 WARRANTY
LIMITED WARRANTY
All Stryker products are guaranteed against material or manufacturing defects, improper
operation of mechanisms, and premature wear of bed components under normal use
conditions.
For questions regarding warranty, please contact the Technical Service department (see section
1.2) or your local representative.
TO OBTAIN SERVICE AND/OR PARTS
•
To Require Service
For an on-site diagnosis of a malfunction by one of our Field Service Representative, contact
the Technical Service department (see section 1.2) or your local representative.
•
To Order Parts
Contact the Technical Service department (see section 1.2) or your local representative and
provide the following information:
•
Locate the serial number plate and the manufacturer's nameplate affixed respectively to the
right side of the frame at the foot end of the bed, and on the right side of the head end
casing.
•
From the serial plate, write down the serial number (A).
•
From the manufacturer's nameplate, write down the bed model (B), the production number
(C), ex. FL25-XXXX, and the Customer's Guide number (D).
•
Consult the parts lists and the drawings contained in the Customer Guide third section,
“Parts Lists”, to identify the defective part. Write down the information.
•
Write down a description of the problem encountered while using the equipment.
N
N
O
O
T
T
E
E
It is very important that you refer to the parts lists and drawings of the Parts List manual specific
to the bed needing to be repaired.
The Technical Service representative can help you identify the parts to be replaced. However, if
an error occurs when ordering, the user remains responsible for the parts ordered.
Stryker will take back wrong parts ordered but will not assume shipping charges, and restocking
fees will be charged to the user unless a Field Service Representative has been requested for
an on-site diagnosis of the malfunction.
A
QE71−0704−T
Figure 1.5
SERIAL NUMBER PLATE
C
D
B
MANUFACTURER
’
S NAMEPLATE
BED FOOT END
BED HEAD END
230, Boul. Linus Leclerc
C. P. 128 L'Islet (Québec)
G0R 2C0 Canada
