17
Specific Failure & Solution
Failure
Problem
Solution A
Solution B
The LED does not
come on when
unit is plugged in
No power supplied
Check that appliance is
switched on at the fused spur
cooker point on the wall
The accessorial
power board and the
display board
connected failure
Check the connection
The accessorial
power board is
damaged
Replace the accessorial
power board
The display power
board is damaged
Replace the display board
Some buttons
can’t work, or the
LED display is not
normal
The display board is
damaged
Replace the display board
The Cooking
Mode Indicator
comes on, but
heating does not
start
High temperature of
the hob
Ambient temperature may be
too high. Air Intake or Air Vent
may be blocked
There is something
wrong with the fan
Check whether the fan runs
smoothly; if not, replace the
fan
The power board is
damaged
Replace the power board
Heating stops
suddenly
during operation
and the display
flashes “
u”
Pan Type is wrong
Use the proper pan (refer to
the instruction manual)
Pan detection circuit is
damaged, replace the
power board
Pan diameter is too
small
Cooker has
overheated
Unit is overheated. Wait for
temperature to return to
normal
Push “ON/OFF” button to
restart unit
The two heating
zones on the left,
or the two heating
zones on the right
display ‘u’
The power board
and the display
board connection
failure;
Check the connection
The display board
may be damaged
Replace the display board
The main board is
damaged
Replace the power board
Fan motor sounds
abnormal
The fan motor is
damaged
Replace the fan
