TROUBLESHOOTING
18.010
In the unlikely event of your product developing a fault follow these simple steps.
If this does not resolve the issue try switching the appliance off at the wall, leave for 15
seconds and retry.
If these steps do not resolve the issue then call the service department.
Gas
Error Code
Meaning
Resolution
10
21
Display Overheat
Cool product down.
Check cooling fan is working.
10
22
display keys active
Clean display touch controls.
Is there condensation across touch controls ?
20-25/30-35
1
Control Knob Over-
heat
Cool product down.
Check the cooling fan is working.
40/70
51
Voltage Supply Error
Check supply conection.
40/70
86
Voltage Supply Error
Switch off supply for 15 seconds and retry.
40/70
96
Power Board Overheat
Cool product down.
Check the cooling fan is working.
50-55
66
No flame detected
Switch control off, leave for 5 seconds then
retry.
50-55
37/41/140
Overheat on Gas PCB
Cool product down.
Check the cooling fan is working.
