R2W PLUS
90
part to them so they can repair the instrument.
2) When the repair is over dealer has to fill the “Spare Part Refund” module and send
it to the dedicated mail address.
3) wait for STONEX
®
Europe’s authorization SPR no;
4) when dealer receives the SPR authorization number they can send back to
STONEX
®
Europe appointed office the broken part with attached the SPR module;
5) when STONEX
®
Europe receive the broken part STONEX
®
Europe shall verify it
and if everything is ok the cost of the part shall be refund ( refund will be done only
after check of the failure part and final approval of STONEX
®
Europe).
(3) If the instrument needs to be sent back to STONEX
®
Europe for repair/replacement,
dealers/customers has to send to STONEX
®
Europe a “Returned Merchandise
Authorization (RMA)” before they send back the fault instrument. STONEX
®
Europe
shall, at its sole discretion, decide on the place of performance for work under warranty.
Stonex Europe Srl.
Via Cimabue 39, 20851 Lissone (MB), Italy
Phone:
+390392783008; +390392785575
Fax:
+390392789576
Email: [email protected]
Web: www.stonexpositioning.com