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R2W PLUS
87
longer. Faulty Parts or Products replaced under this Limited Warranty
shall become property of STONEX
®
Europe.
All products that have to be repaired have to be returned to our technical
representative office location via any delivery company the customer
prefers.
NOTE: STONEX
®
Europe is not accountable for the unlikely event that the
Products gets lost in transit.
Any damage inflicted by the customer or by third party after the products has been
delivered to the customer is excluded from the limited warranty as well any damage
arising from an improper use, from any action or use not provided for in the enclosed
user guides and/or manuals.
Shipping policy.
The Customer or the dealer is required to pay for the charges for shipping of fault
parts or instruments to STONEX
®
Europe representative office and STONEX
®
Europe (will provide) the shipping for return. Dealers needs to follow STONEX
®
Europe
repair/service procedure (see appendix 4) to achieve a better and prompt service result.
Return policy Dead On Arrival instruments.
All returned products have to be shipped to STONEX
®
Europe representative office.
The original Purchaser has a period of seven (7) days, starting from date (data) of
purchasing to signal the existence of a defect in the instrument for a full refund (less
shipping and handling), provided the merchandise is in new, resalable condition and
returned in the original, undamaged packaging. Customer has to pay for both the return
and the original freight fees, regardless of the original freight paid by the Company. All
warranty books, instruction manuals, parts and accessories must be included as well as the
original box in which the item was shipped. We recommend to place the original carton
inside another box, to avoid any additional damage to the carton itself. In some cases,
returns of special items will require a
re-stock fee . Acceptance of returned merchandise
is final only after inspection by STONEX
®
Europe.
Above terms and (policy shall apply as for hardware.) Dealers needs to follow STONEX
®
Europe repair/service procedure (see appendix 4) to achieve a better and prompt service