Due to continuous product research and development,
the information contained herein is subject to change without notice.
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Troubleshooting
Installation
Pump Works - Heater Does Not Work
1
Water temperature < 43°C
Contact Stoddart Service Department
2
Water temperature between 43°C and 48°C
Normal operating temperature
3
Water temperature > 48°C
Water too hot – reduce temperature to 46°C with ice or cold water
Look For
Correction
Error Codes
Prior to calling, please note the “Error Code” (if any) that can be identified by observing LED #2 on the UPM� If there is a control logic error, LED
#2 will flash with a “blinking” pattern� The definitions for the patterns are as follows:
Please have this “Error Code” information available prior to calling the Stoddart Service Department 24/7 at
1300 307 289.
1
Slow Flashing Green Light
Clean Liquid Level Sensors
Fill sink with water to proper level
2
Solid Blue Light
Clean Liquid Level Sensors
Drain sink and refill with water to proper level
3
Error LED on UPM
Record the pattern – See “8�4” - Contact Stoddart Service Department
4
Red, Green, Blue lights blinking together
Contact Stoddart Service Department 24/7 at
1300 307 289.
5
No indicator lights at all
Water too hot – reduce temperature to 46°C with ice or cold water
Look For
Correction
Pump Does Not Work / Intermittent Running
~
Represents a “long” flash
*
Represents a “short” flash
1
~ ~ ~ *
Liquid Level Error
Clean liquid level sensor
2
~ ~ ~ * *
Temperature Sensor Error
Contact Stoddart Service Department 24/7 at
1300 307 289.
3
~ ~ ~ * * *
Over Current Error
Contact Stoddart Service Department 24/7 at
1300 307 289.
4
~ ~ ~ * * * *
Over Temperature Error
This error code cannot be reset until the fluid is drained below the low level
sensor in the wash tank� Refill with correct temperature water�
5
~ ~ ~ * * * * *
Current Sensor Error
Contact Stoddart Service Department 24/7 at
1300 307 289.
6
~ ~ ~ * * * * * *
Membrane Error
Contact Stoddart Service Department 24/7 at
1300 307 289.