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TERMS OF BUSINESS
All STM systems carry a limited one-year warranty against defects in workmanship and/or materials.
Who is Covered:
Please note that results with STM Processing Equipment vary widely and depend on a myriad of factors, including but not
limited to: correct grind size, age of material, quality of material, moisture content, strain, temperature, correct sized cone
usage, quality of cones used, skill of the operator, and more. Our quoted weight ranges for flower, and trim are all general
averages that have been reported to us by our customers, however your material may behave completely differently. We take
no responsibility whatsoever for your results, only for the working functionality of our products. If you have any questions or
concerns, please do not hesitate to talk to us about this very important disclaimer.
What Voids the Warranty:
•
Abuse, misuse, improper installation and modifications.
•
Custom applications.
•
No proof of purchase at the time of warranty. Claimant must provide proof of purchase, Warranty card, and a
warranty authorization number (RMA) obtained from STM.
•
Finishes such as plating or painted surfaces with discoloration or rust due to inclement weather conditions, exposure
to salt, exposure to chemicals, or lack of maintenance by the customer are not covered.
•
International grey-market product purchased through a dealer/distributor not authorized for your country will not be
supported by this warranty.
•
Electrical parts are not covered under warranty.
Extent of Warranty:
Any STM system properly returned to STM will be repaired or replaced by STM. STM is not responsible for any other expense
incurred by the customer under the terms of this limited warranty, nor is STM responsible for any damages either
consequential, incidental, special, contingent or otherwise; or expenses or injury arising directly or indirectly from the use of
the STM system purchased. Any system returned to STM must be sent at the customers expense along with the proof of
purchase and warranty authorization (RMA). STM reserves the right to determine whether the terms of the warranty, set out
above, have been properly followed. In the event that the terms are not followed this warranty is void.
STM is the sole determiner of abuse, misuse, installation errors and modifications - should any of these be found, this warranty
is void. The duration of any and all implied warranties are limited to the duration of the express warranty. All incidental or
consequential damages are herby excluded. The warranty gives you specific legal rights and you may have other rights, which
vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages or
limitations on how long an implied warranty lasts, so the above limitations and exclusions may not apply to you.
For International customers, please contact your client services representative regarding warranties.
