13
AFTER SALES SUPPORT
1300 886 649
AUS
MODEL: HS-2H1-001 PRODUCT CODE: 51024 09/2015
FAQs and Troubleshooting Guide
Problem
Possible cause
Solution
The appliance is not
working.
The battery is not charged. Connect the appliance to
the battery charger.
The appliance is defective. Contact our after sales
support centre for advice.
The appliance is
running but hardly
sucking up any dirt.
The battery is not
sufficiently charged.
Connect the appliance to
the charger until the battery
is fully charged.
The dirt container is full.
Empty the dirt container.
The dust filter is blocked.
Clean the dust filter.
The appliance will
not charge.
The charger is not
correctly connected to the
socket/mains plug.
Check the connections of
the charger and ensure it is
properly connected to the
cradle/stand and the wall
outlet.
The charger is defective.
Contact our after sales
support centre for advice.
If you experience problems with your Rechargeable 2-in-1 Vacuum Cleaner,
check in the table below for solutions to common problems. If our suggestions
do not help you with the problem, or if you experience any other problems with
the appliance, do not try and manage them by yourself. Contact our after sales
support line for advice on repair or replacement.
WARNING!
Always unplug the vacuum cleaner before any maintenance checks
.
