25
Warranty / Repair Procedures
Bacharach warrants this product for 1 year from the date of purchase indicated on the
original sales receipt. The warranty covers all parts within the unit, but excludes damage to
the unit caused by misuse or mishandling. The unit’s motor brushes carry an extended
warranty of 5 years.
If the unit is in need of warranty service within 1 year of its date of purchase, it will be
replaced with a brand new one via our over the counter (OTC) exchange program. To obtain
a warranty replacement unit via the OTC exchange program, the following steps must be
followed:
1)
Return the unit to the wholesaler that it was purchased from, along with proof of
purchase (original or copy of sales receipt).
2)
If the wholesaler determines the unit is eligible for OTC exchange, it will be
replaced with a brand new one. If the failure is determined to have been caused
by customer misuse or mishandling, the warranty will be voided.
3)
The wholesaler should then contact our Customer Service Department for a
return goods authorization (RGA) in order to return the defective unit and have
an order entered for its replacement. Proof of purchase will be required in order
to process the RGA. OTC exchange units are processed as no charge orders.
If you have any questions, please contact our Customer Service Department at 800-736-
4666 or email them at
.
Summary of Contents for bacharach
Page 20: ...20 Schematic Diagram...
Page 22: ...22 STINGER Exploded View...
Page 24: ...24 Compressor Exploded View...
