Visionary Medio
19
TROUBLESHOOTING
Problem
Cause
Action Steps
During operation, there is a
repeated thumping or clicking
sound
Motor cable or connectors are
out of position in the case and
interfering with the screen
assembly
Remove screen assembly and
reposition cable and
connectors so that they
remain within the electrical
box when the screen
assembly is fitted back into
the case
Motor shuts off Motor has
been in use for more than 2
minutes
Motor is designed for short
operations (lowering and
retracting), not continuous
duty Longer operation,
such as during setup and
positioning, causes the motor
to overheat and shut off
Allow the motor to cool down
Complete cooling can take an
hour or more Heat gain is
cumulative and takes time to
dissipate If motor use is
initiated before it has cooled
completely, the motor will shut
down again when it reaches
maximum temperature
Dirt, finger prints, marks, etc
on screen surface
Improper handling of screen
Brush off or use a mild
detergent solution with clean
rag or cotton swab
Indentations appear on screen
surface
Debris or particles adhering to
screen due to static cling
Check back of screen; gently
brush debris away by hand