Video Conference Screen: Owner’s Manual
11
Problem description
Probable cause
Action to take
Door won't open.
Screen won't operate.
No AC power available.
Outboard switching problem.
Door not fully opened.
Check to see if the circuit breaker has switched off.
Reset if needed.
Check outboard switching apparatus.
Check voltage availability. Contact an electrician.
Check that the toggle switch is in the correct middle
position.
Screen or camera won't roll
up or down (even though
power is available).
Bad connection at switch.
Have an electrician or qualified service person check
the connection as follows:
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If you have a low voltage control unit, check switch-
line connections.
Have an electrician or qualified service person check
all hook-ups including all outboard wiring.
Have a qualified service person adjust the yellow UP
limit switch. Deploy screen and turn the adjusting
screw (yellow) clockwise.
Motors require full voltage. Have an electrician or
qualified service person check available voltage.
Readjust the white DOWN limit switch.
Have a qualified service person readjust the yellow
UP limit switches.
Allow the motor to cool down. Complete cooling can
take up to an hour. Heat gain is cumulative and
takes time to dissipate. If motor use is initiated before
it has cooled completely, the motor will shut down
again when it reaches maximum temperature.
Brush off or use a mild detergent solution with clean
rag or cotton swab.
Check back of screen; gently brush debris away by
hand.