16
WARRANTY
Y. Stern Engineering Ltd. warrants that its electronic faucets, flush valves and
controls will be free of defects in material and workmanship during normal use for
two years from the date the product is purchased.
If a defect is found in normal use, Y. Stern Engineering Ltd. will, at its discretion,
repair, provide a replacement part or product, or make appropriate adjustments.
Damage caused by accident, misuse, or abuse is not covered by this warranty.
Improper care and cleaning will void the warranty. Proof of purchase (original sales
receipt) must be provided to Stern Engineering Ltd. with all warranty claims.
Stern Engineering Ltd is not responsible for labor charges, installation, or other
incidental or consequential costs other than those noted above. In no event shall the
liability of Stern Engineering Ltd. exceed the purchase price of the faucet, valve or
control.
If you believe that you have a warranty claim, contact your Stern Distributor,
Dealer or Plumbing Contractor. Please be sure to provide all pertinent information
regarding your claim, including a complete description of the problem, the product,
model number, the date the product was purchased, from whom the product was
purchased and the installation date. Also include your original invoice.
Y. STERN ENGINEERING AND/OR SELLER DISCLAIM ANY LIABILITY FOR SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES. This warranty excludes product damage
due to installation error, incorrect maintenance, wear and tear, battery, water
composition, product abuse, or product misuse, whether performed by a contractor,
service company, or the consumer. This warranty does not cover product damage
caused by the following:
- Incorrect installation, inversions of supply pipes.
- Pressures or temperatures exceeding recommended limits.
- Improper manipulation, tampering, bad or lapsed maintenance.
- Foreign bodies, dirt or scale introduced by the water supply.
