Sterling HE Series Installation Instructions & Owner'S Manual Download

Page: 2 / 21

Preinstallation Instructions for Dealers

Page 3

Bypass Valve

Page 3-4

Installation

Page 5-6

Programming Procedures for Water Softeners

Page 7-8

Programming Procedures for Backwashing Filters

Page 8-9

Operating Displays for Softeners & Backwashing Filters

Page 10

Start-up Instructions

Page 11

Troubleshooting Guide

Page 12-13

Replacement Parts

Page 14-20

Specifications

Page 21

Quick Reference Guide

Page 22

Ten Year Limited Warranty

Page 23

TABLE OF CONTENTS:

Summary of Contents for HE Series

Page 1: ...Churubusco IN 46723 Phone 260 693 1972 Fax 260 693 0602 Installation Instructions Owner s Manual 12630 US Highway 33 N HE Series ...

Page 2: ...teners Page 7 8 Programming Procedures for Backwashing Filters Page 8 9 Operating Displays for Softeners Backwashing Filters Page 10 Start up Instructions Page 11 Troubleshooting Guide Page 12 13 Replacement Parts Page 14 20 Specifications Page 21 Quick Reference Guide Page 22 Ten Year Limited Warranty Page 23 TABLE OF CONTENTS ...

Page 3: ...enerations within 24 hours are possible with a return to the preset program To do a double regeneration 1 Press the REGEN button once REGEN TODAY will flash on the display 2 Press and hold the REGEN button for three seconds until a regeneration begins Once the valve has completed the immediate regeneration the valve will regenerate one more time at the preset time The bypass valve is typically use...

Page 4: ...ows the service technician to draw brine and perform other tests without the test water going to the building NOTE The system must be rinsed before returning the bypass valve to the normal position 4 Shut Off Position The inlet handle points to the center of the bypass valve and the outlet handle points away from the control valve The water is shut off to the building The water treatment system wi...

Page 5: ...be unscrewed or tightened by hand or with the special plastic Service Wrench CV3193 If necessary pliers can be used to unscrew the nut or cap Do not use a pipe wrench to tighten nuts or caps Do not place screwdriver in slots on caps and or tap with a hammer SITE REQUIREMENTS water pressure 25 100 psi current draw is 0 5 amperes water temperature 33 100 F 0 5 37 7 C the plug in transformer is for e...

Page 6: ...7 gpm use a 3 4 drain line Where the drain line is elevated but empties into a drain below the level of the control valve form a 7 loop at the discharge end of the line so that the bottom of the loop is level with the drain connection on the control valve This will provide an adequate anti siphon trap Piping the drain line 10 ft is normally not a problem Be sure adequate pressure is available 40 6...

Page 7: ... in grains per gallon default 20 using the or buttons The allowable range is from 1 to 150 in 1 grain increments Note Increase the grains per gallon if soluble iron is present 1 ppm 4 gpg This display will show nA not available if FILTER is selected or if AUTO is not factory set Press NEXT to go to step 3 Press REGEN if you want to exit STEP 3 Day Override The manufacturer has factory set this at ...

Page 8: ... seconds The system will begin to regenerate immediately The control may be manually stepped through the regeneration cycles by pressing REGEN Time of day should only need to be set after extended power outages or when daylight saving time begins or ends If an extended power outage occurs the time of day will flash on and off indicating that the time should be reset STEP 1 Press SET CLOCK STEP 2 C...

Page 9: ...has factory set 12 00 a m as the default This is the hour of day for regeneration and can be reset by using or buttons AM PM toggles after 12 The default time is 12 00 a m recommended for a normal household Press NEXT to go to step 5 Press REGEN if you need to return to the previous step STEP 5 Regeneration Minutes Set the minutes using or buttons Press NEXT to exit Installer Settings Press REGEN ...

Page 10: ...the steps automatically and will reset itself to provide treated water when the regeneration has been completed 3 Manual Regeneration Sometimes there is a need to regenerate before the control valve calls for it This may be needed if a period of heavy water use is anticipated or when the system has been operated without salt To initiate a manual regeneration at the preset delayed regeneration time...

Page 11: ...rify that the regenerant tank is filling at a rate of 1 2 gallon per minute Since the regenerant tank was already filled in Step 1 press REGEN again and the display will read SOFTENING 240 During a full regeneration this will be a 4 hour period for salt to dissolve Press REGEN again to put the valve into BACKWASH Unplug the transformer so that the valve will not cycle to the next position Open the...

Page 12: ... is on a switch E check with regeneration time option in programming D check with regeneration time C reset time of regeneration C time of regenerant set incorrectly C replace PC board C defective PC board B reset time of day B power outage B reconnect PC board B meter cable disconnected A put bypass in service position A bypass valve in bypass position B repair or use working outlet B no power at...

Page 13: ... mode button is assy depressed D defective PC board D replace PC board C replace gear or drive cap assy Valve does not automatically B no power at outlet B restore power when REGEN C broken drive gear or drive cap piston piston Valve does not A transformer unplugged A connect transformer and PC regenerate board power F broken piston retainer G broken main or regenerant G replace main or regenerant...

Page 14: ...CC 1 2 CV3107 1 Motor 1 3 CV3106 1 Drive bracket spring clip 1 4 CV3108CC PC board CC 1 5 CV3110 Drive gear 12 x 36 3 6 CV3109 Drive gear cover 1 2 6 CV3002CC Drive assembly CC not shown REPLACEMENT PARTS CV3186 Transformer 110V 12V 1 FRONT COVER AND DRIVE ASSEMBLY 14 ...

Page 15: ... 1 2 CV3004 Drive cap assembly 1 3 CV3135 O ring 228 1 4a CV3011 Piston assembly downflow 1 4b CV3011 01 Piston assembly upflow 1 5 CV3174 Regenerant piston 1 6 CV3180 O ring 337 1 REPLACEMENT PARTS PISTON ASSEMBLY Item 5 is not used with backwash only filters 15 ...

Page 16: ...V3010 1K K injector assy DARK GREEN not shown CV3170 O ring 011 lower not shown CV3171 O ring 013 lower The injector plug and the injector each use one lower and one upper o ring Item No 1 CV3195 01 Refill port plug assy 1 2 CH4615 Elbow locking clip 1 3 CJCP P 6 Tube insert 3 8 1 4 CJCPG 6PBLK Nut 3 8 1 5 CH4613 Elbow cap 3 8 1 6 CV3163 O ring 019 1 7 CV3165 01 Refill flow control retainer assy 1...

Page 17: ...13 1 3 DLFC for 3 4 elbow CV3162 017 1 7 DLFC for 3 4 elbow CV3162 022 2 2 DLFC for 3 4 elbow CV3162 027 2 7 DLFC for 3 4 elbow CV3162 032 3 2 DLFC for 3 4 elbow CV3162 042 4 2 DLFC for 3 4 elbow CV3162 053 5 3 DLFC for 3 4 elbow 3 4 NPT O D polytubing For other piping material the 3 4 NPT is used Items 2 and 3 nut and insert are only used with 1 2 I D by 5 8 REPLACEMENT PARTS DRAIN LINE ASSEMBLY ...

Page 18: ...003 01 Meter plug assembly 1 Item No Part No 1 CH4560 01 2 CH4655 3 CH4615 4 CH4640 32 5 CH4500 48 6 CH4600 474 safety brn vlv w 3 8 elbow WATER METER METER PLUG REPLACEMENT PARTS 1 2 CV3003 SAFETY FLOAT ASSEMBLY 474 safety elbow 3 8 Description 474 aircheck assm 1 2 x 48 474 float assm 32 w grommets Elbow locking clip 474 5 gpm flow control 18 ...

Page 19: ...ct 2 2 CV3150 Split ring 2 3 CV3105 O ring 215 2 4 CV3145 Bypass rotor 1 2 5 CV3146 Bypass cap 2 6 CV3147 Bypass handle 2 7 CV3148 Bypass rotor seal retainer 2 8 CV3152 O ring 135 2 9 CV3155 O ring 112 2 10 CV3156 O ring 214 2 REPLACEMENT PARTS BYPASS VALVE 19 ...

Page 20: ...01 available to aid in assembly or disassembly shown in various positions on the valve is or disassemble the valve the Service Wrench Although no tools are necessary to assemble Fitting Fitting Qty Description 1 BRASS SWEAT 3 4 BRASS SWEAT Qty Description 3 4 1 PVC SOLVENT ELBOW INSTALLATION FITTING ASSEMBLIES 1 PVC male NPT elbow assy Qty Description 3 4 1 PVC solvent elbow assy Description Qty 1...

Page 21: ...able or gallons per minute Pressing NEXT will toggle between the three choices ERROR If the display toggles between Error and an error code i e a number call a service technician and report the error code BYPASS VALVE OPERATION To shut off water to the system please position arrow handles as shown in the bypass operation diagram below If your valve doesn t look like the diagram below contact your ...

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