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STEPHEN TECHNOLOGIES CO.,LIMITED

                                    SVP307 SIP Phone User Manual 

PPPoE   

Select this item to enable PPPoE protocol which is designed 

for ADSL and Cable Modem users. With this system, ADSL 

ISP automatically assigns all the required IP parameters to 

any device connected to it when the device log on.   

PPP User 

Name/ 

Password   

With PPPoE selected, please enter the user name and 

password here.   

IP Address 

/Subnet Mask/ 

Gateway   

With Static IP selected, please enter IP address, subnet 

mask, gateway IP of the terminal here. Note that this address 

should match the IP address assigned to you by network 

administrator or your ISP.   

Parameter Description 

 

First/second DNS 

IP   

This field defines the primary or secondary DNS (Domain 

Name Server) address. With Static IP selected, plese 

enter DNS IP of the terminal here.   

NTP Server   

Enter NTP (Time Source) Server address   

NTP Time Zone   

Enter time zone where you live. The time zone value is 

according to GMT. Please confirm your time zone first and 

then input from +12 to -12   

NAT_TRAVESRAL    nat traversal: When the IP phone with private IP address 

need communicate with other IP phones in a different LAN 

or on Internet, please select an item NAT_TRAVERAL 

Radio Button.   
none: Select this item when the sip proxy server and IP 

phone in the same LAN, or the SIP server supports the IP 

phone working behind the LAN.   
static: When the system does not support IP phone 

working behind the LAN, please select this item to 

manually type public IP address of the NAT device. With 

this item selected, “NAT External IP” field will be activated. 
stun: Select this item with Stun server used according to 

requirement of system. STUN presents a working solution 

for most NATs that are not symmetric, e.g., most of the 

household routers have non-symmetric NAT and in this 

case, it is OK to use STUN. However, STUN does NOT 

work with symmetric NAT and if your routers have built-in 

symmetric NAT, do not use STUN. If your configuration is 

STUN-friendly, please configure your phone to use it. With 

this item selected, STUN URL field is activated.   
Please ask your service provider if you do not know which 

one to select.   

STUN URL   

When NAT Traversal is set to Stun, please put the URl of 

the stun server into STUN URL, in the format as “domain 

name/IP address : service port”.   

Summary of Contents for SVP307

Page 1: ...to Determine Cable Types 3 3 LCD Display 4 4 Ready to Use 5 4 1 Changing the Setting via Your Phone 5 4 1 1 SVP307 Input Keys 5 4 1 2 Network settings 6 4 1 3 Account settings 6 4 1 4 Saving Settings...

Page 2: ...heck for Required Items Please check to be sure that you have all of the following components Broad internet access One phone cord One power adapter One IP phone One handset One Ethernet RJ45 cable 2...

Page 3: ...5 6 7 8 are Straight through Ethernet cable the line marked 3 is Crossover Ethernet cable If the ADSL CABLE Modem has the auto reversal function it usually has the function the line marked 1 is Strai...

Page 4: ...ts NAT you do not need to use NAT mode A using stun mode S using static mode 3 PC LAN Port Status will display one of H F or X X No PC connected H 10M bandwidth connected F 100M bandwidth connected Mo...

Page 5: ...s First you should set network type according to your actual network status DHCP is default status In DHCP status your LAN automatically assigns all the required network parameters to the phone Press...

Page 6: ...e Terminal then type the IP address into the address bar and press Enter USERNAME user PASSWORD voip Once in the Settings screen you can verify or enter your network and VoIP related settings click on...

Page 7: ...n the IP phone with private IP address need communicate with other IP phones in a different LAN or on Internet please select an item NAT_TRAVERAL Radio Button none Select this item when the sip proxy...

Page 8: ...VAD Enable disable VAD Voice Activation Detection SIP Server SIP server address Please ask your service provider if you do not know what to fill in Register Port The local SIP port used by terminal to...

Page 9: ...er Description Edit Speed Dial The Edit Speed Dial section allows you to program the speed dial numbers for the M1 M8 keys on the IP phone Simply enter the number to be dialed in the field beside the...

Page 10: ...on Your internet connection bandwidth is less than 30Kbps Poor Voice Quality Unstable network connection Network delay 500ms or network trembling 100ms or network packet loss 10 Your internet connecti...

Page 11: ...P phone or web Problem Possible Cause Solution If you only hear busy tone when you make a call the causes may be as following A Insufficient balance B The called party in busy line C The called party...

Page 12: ...al time Transport Protocol RTCP Real time Control Protocol G 723 1 G 729 VAD CNG economical bandwidth G 165 16ms Echo cancel DHCP Dynamic Host Configuration Protocol DNS Domain Name Server NTP Network...

Page 13: ...LTD Stephen Technologies Co LTD makes no warranties implied or otherwise in regard to this document and to the products described in this document The information provided by this document is believe...

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