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STEPHEN TECHNOLOGIES CO.,LIMITED

                                    SVP307 SIP Phone User Manual 

Your network has a proxy 

server which is blocking the 

phone’s connection to the 

internet.   

 

Your phone is configured 

with incorrect account 

settings. 

Please contact the service 

provider or network 

administrator for advice on 

how to reconfigure your 

account details.   

 

Your phone is configured 

with an incorrect server 

address. 

Please contact the service 

provider or network 

administrator to confirm your 

phone has the correct server 

details.   

Failure call 

If the LCD display NO Proxy 

and you can hear busy 

tone, you may not set the 

relative parameters about 

proxy server when you use 

NAT 

Please set the relative 

parameters about proxy 

server by your IP phone or 

web. 

Problem Possible Cause Solution 

 

If you only hear busy tone when you 

make a call, the causes may be as 

following:   
 

A. Insufficient balance   

 

B. The called party in busy line   

 

C. The called party off line   

 

D. The call can’t make through due 

to some reasons.   

Find the correct reasons or consult with 

your service provider or network 

administrator. 

 

 

9 Performance and Features 

 

 

9.1 Characteristics 

 

 

Program memory—2048 KB Flash memory   

 

Ethernet interface—two RJ45 connector compatible with IEEE 802.3 10/100M 

Base-T   

 

Keypad—besides the standard keys 0-9,*, , there are another 12 function keys for 

operation and setting of phone   

 

Status indicator—LCD to indicate working status   

 

Hand free function—full duplex speakerphone, dial-tone, speaker and loudspeaker 

volume can be digitally adjusted independently   

 

Power adapter— input 100~120V (USA, Japan etc.) or 220~240V (China, Europe 

etc.) or 100~240V,47-63Hz   

 

Log on Soft-switch   

Summary of Contents for SVP307

Page 1: ...to Determine Cable Types 3 3 LCD Display 4 4 Ready to Use 5 4 1 Changing the Setting via Your Phone 5 4 1 1 SVP307 Input Keys 5 4 1 2 Network settings 6 4 1 3 Account settings 6 4 1 4 Saving Settings...

Page 2: ...heck for Required Items Please check to be sure that you have all of the following components Broad internet access One phone cord One power adapter One IP phone One handset One Ethernet RJ45 cable 2...

Page 3: ...5 6 7 8 are Straight through Ethernet cable the line marked 3 is Crossover Ethernet cable If the ADSL CABLE Modem has the auto reversal function it usually has the function the line marked 1 is Strai...

Page 4: ...ts NAT you do not need to use NAT mode A using stun mode S using static mode 3 PC LAN Port Status will display one of H F or X X No PC connected H 10M bandwidth connected F 100M bandwidth connected Mo...

Page 5: ...s First you should set network type according to your actual network status DHCP is default status In DHCP status your LAN automatically assigns all the required network parameters to the phone Press...

Page 6: ...e Terminal then type the IP address into the address bar and press Enter USERNAME user PASSWORD voip Once in the Settings screen you can verify or enter your network and VoIP related settings click on...

Page 7: ...n the IP phone with private IP address need communicate with other IP phones in a different LAN or on Internet please select an item NAT_TRAVERAL Radio Button none Select this item when the sip proxy...

Page 8: ...VAD Enable disable VAD Voice Activation Detection SIP Server SIP server address Please ask your service provider if you do not know what to fill in Register Port The local SIP port used by terminal to...

Page 9: ...er Description Edit Speed Dial The Edit Speed Dial section allows you to program the speed dial numbers for the M1 M8 keys on the IP phone Simply enter the number to be dialed in the field beside the...

Page 10: ...on Your internet connection bandwidth is less than 30Kbps Poor Voice Quality Unstable network connection Network delay 500ms or network trembling 100ms or network packet loss 10 Your internet connecti...

Page 11: ...P phone or web Problem Possible Cause Solution If you only hear busy tone when you make a call the causes may be as following A Insufficient balance B The called party in busy line C The called party...

Page 12: ...al time Transport Protocol RTCP Real time Control Protocol G 723 1 G 729 VAD CNG economical bandwidth G 165 16ms Echo cancel DHCP Dynamic Host Configuration Protocol DNS Domain Name Server NTP Network...

Page 13: ...LTD Stephen Technologies Co LTD makes no warranties implied or otherwise in regard to this document and to the products described in this document The information provided by this document is believe...

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