USA and Canada 800.683.2378, International 904.641.1666
WARRANTY AND CUSTOMER SERVICE
LIMITED WARRANTY
Stenner Pump Company will for a period of one (1) year from the date of purchase (proof of
purchase required) repair or replace – at our option – all defective parts. Stenner Pump Company
is not responsible for any removal or installation costs. Stenner Pump Company will incur
shipping costs for warranty products shipped from our factory in Jacksonville, Florida. Any
tampering with major components, chemical damage, faulty wiring, weather conditions, power
surges, or products not used with reasonable care and maintained in accordance with the
instructions will void the warranty. Stenner Pump Company limits its liability solely to the cost
of the original product. We make no other warranty expressed or implied.
RETURNS
Stenner offers a 30-day return policy. Except as otherwise provided, no material will be
accepted for return after 30 days from purchase. To return merchandise at any time, call
Stenner at 800-683-2378 for a Return Merchandise Authorization (RMA) number. A 15%
re-stocking fee will be applied. Include a copy of your invoice or packing slip with your return.
DAMAGED OR LOST SHIPMENTS
All shipments: Check your order immediately upon arrival. All damage must be noted on
the delivery receipt. Call Stenner Customer Service at 800-683-2378 for all shortages and
damages within seven (7) days of receipt.
DISCLAIMER
The information contained in this manual is not intended for specific application purposes.
Stenner Pump Company reserves the right to make changes to prices, products, and
specifications at any time without prior notice.
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