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Dear Customer,
Thank you for purchasing this Hedge Trimmer which has
passed through our extensive quality assurance processes.
Every care has been taken to ensure that it reaches you in
perfect condition. However, in the unlikely event that you should
experience a problem, or if you require any assistance please
do not hesitate to contact us.
If you have a problem, call customer service, do not
return this Hedge Trimmer to the place of purchase.
You are not required to do anything to register your Hedge Trimmer
purchase. Please attach the purchase receipt to this manual and
ensure both are kept safe. We hope you enjoy your new Hedge
Trimmer, and if you have any problems call customer service on
the above phone numbers. Do not return to place of purchase.
Smart Marketing Group Pty Ltd (SMG) warrants that this Hedge
Trimmer will be free from manufacturing faults or defects for 2
years from the date of purchase, providing original purchase
receipt is kept and shown when needed and is subject to the
terms and conditions below.
If a warranty fault appears within the warranty period, SMG
reserves the right to replace or repair the product. In the event
that SMG chooses to replace the product, this original warranty
will expire at the original date. If the product includes various
accessories or components, only the defective accessory or
component will be replaced or repaired.
SMG reserves the right to replace defective parts of the
product with parts and components of similar quality, grade and
composition where an identical part or component is not available.
Products presented for repair may be replaced by refurbished
products of the same type rather than being repaired. Refurbished
parts may be used to repair the products.
What is covered.
• Manufacturing fault or defect.
How to claim under this warranty.
• Call customer service, phone number at the top.
• Ensure you have the following: Original purchase receipt,
Model of Hedge Trimmer, Serial number of Hedge Trimmer.
• Discuss the issue.
• Customer service will advise which authorised service
agent to take the Hedge Trimmer too provided the issue is a
warranty one.
• Take Hedge Trimmer to authorised service agent for repair.
INTRODUCTION
EXPRESS WARRANTY STATEMENT - HEDGE TRIMMER
CUSTOMER SERVICE
Australia: 1300 660 457
New Zealand: 0800 474 876
Operating times: Monday – Friday
8.00am - 5.00pm
Australian Eastern Standard Time (AEST)
What is not covered.
• Commercial use of Hedge Trimmer.
• Use of Hedge Trimmer in a commercial premises.
• Damage or deterioration due to transport.
• Damage caused by negligence, misuse or abuse.
• Any corrosion or rusting.
• Damage caused by incorrect set up and start up.
• Replacement parts due to general wear and tear.
• Hedge Trimmer with serial number defacement,
modification or removal.
• Hedge Trimmer which have been serviced by other than an
authorised SMG service agent.
• Hedge Trimmer with no original purchase receipt.
• Hedge Trimmer which have been on sold,
not original purchaser.
• Damage due to non-servicing of Hedge Trimmer as is
required by this manual.
• Blockages / damage caused by dust, dirt, spiders webs
or insects.
• Damage caused by the incorrect fitting of accessories.
• Damage caused by overloading, overworking
the Hedge Trimmer.
• Damage to attached equipment or third party accessories.
• Damage caused by attached equipment or
third party accessories.
