18
h) water ingression or exposure to abnormal corrosive conditions or “run dry” conditions;
i) any other cause which does not relate to a product defect.
2) Damage caused to the product as a consequence of use of another manufacturer’s product used in conjunction
with Pentair Water and affiliate companies.
3) Ingress of insects into the unit causing electrical malfunction is not warranted, care should be taken to avoid
this occurrence.
Spare Parts:
Spare parts are usually stocked for a reasonable period of time following last production.
Pentair Water does not warrant that spare parts will be made available for the whole of the reasonable period and
reserves its right to cease supplying spare parts or providing facilities for repair of spare parts in circumstances
which are beyond its control including the requirement to remove spare parts from sale as a consequence of
changes in the law or otherwise as it deems fit.
How to get service:
In Australia please contact 1800 664 266 In New Zealand please contact 0800 664 269
Claims under this warranty must give evidence of date of purchase, model and serial number of the product and the
claimants name, address and telephone number.
1) To obtain warranted service, you will be required to provide to either Pentair Water state office
or recommended service agent:-
a)
the
product;
b) confirmation in writing specifying the nature of your claim;
c) proof providing date of original purchase;
d) full contact details including name and address;
e) the serial number of the product if any.
2) The product is to be forwarded by the customer freight paid to an Authorised Pentair Water service agent.
3) Warranty service work will be denied or suspended, on equipment not readily accessible to service personnel,
that is products that are behind barriers, tiled or bricked in, installed in roofs or second story external walls
including inaccessible power points.
4) Any service of any product which is found to be faulty due to abuse, fair wear & tear, misuse or improper
installation will be charged to the owner at the service agents current servicing hourly rate.
Limitation of implied warranties:
THERE ARE NO WARRANTIES, EXPRESSED OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION CONTAINED
HEREIN INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Exclusion of damages:
PENTAIR WATER’S LIABILITY IS LIMITED TO THE COST OF REPAIR OR REPLACEMENT OF THE PRODUCT.
ONGA SHALL NOT BE LIABLE FOR:
1) DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECTS IN THE PRODUCT, DAMAGES BASED UPON
INCONVENIENCE, LOSS OF USE OF THE PRODUCT, LOSS OF TIME, LOSS OF PROFITS, LOSS OF BUSINESS
OPPORTUNITY, LOSS OF GOODWILL, INTERFERENCE OF BUSINESS RELATIONSHIPS, OR OTHER
COMMERCIAL LOSS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
2) ANY OTHER DAMAGES, WHETHER INCIDENTAL, CONSEQUENTIAL OR OTHERWISE.
3) ANY CLAIM AGAINST THE CUSTOMER BY ANY OTHER PARTY.
Effective law:
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Nothing in this warranty limits or restricts, or is intended to derogate from, any right or remedy which the purchaser
or ultimate user of the product may have pursuant to Australian state and/or Australian federal consumer protection
legislation, New Zealand Sale of Goods Act, Consumer Guarantees Act, Fair Trading Act or any other relevant and
applicable New Zealand legislation or authority and where necessary shall so be read and construed.
Pentair Water Product Warranty (Continued)
Summary of Contents for SilentFlo SF1100100
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