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14. Warranty
The company Bach Energiesysteme guarantees that all of the devices it sells have
no defects in materials and workmanship within the warranty period from the time
of purchase.
The following warranty periods apply:
SHARK S601
24 Months
BOOST charge controller
24 Months
Should defects in the device become apparent during this period, which can be
attributed to material or processing errors, Bach Energiesysteme will repair or
replace the device itself or defective parts in accordance with the following
conditions, without calculating the labor and material costs.
Warranty services are only provided if the warranty certificate in the appendix to
these installation instructions is completely filled out and the original invoice from
the dealer is presented.
The warranty does not cover:
Regular inspections, maintenance, repair or
replacement of parts due to normal wear and tear.
Transport, freight costs and freight risks that are directly or indirectly related to
this device guarantee.
Travel expenses to and from the repair center, troubleshooting, diagnostics and
repair work.
Damage caused by misuse and failure to operate the device, especially when
installed on an unsuitable mast. In the event of damage, the buyer must provide
proof that the installation was carried out on a suitable mast.
Damage caused by force majeure or other causes for which Bach Energiesysteme
is not responsible, in particular lightning strikes, flooding, snow loads, fire,
hurricanes, etc.
If the delivery item has to be dismantled as part of the warranty and rebuilt after
repair or replacement, dismantling and reconstruction costs will not be borne by
Bach Energiesysteme. Bach Energiesysteme company alone decides whether
repairs or new deliveries are appropriate or necessary. If neither repairs nor new
deliveries are possible, the client is only entitled to withdraw.
Unless mandatory law provides otherwise, the buyer's claims against Bach
Energiesysteme are limited to these warranty provisions, and neither Bach