10
10. LOCKOUT MODE / TAMPER PROTECTION
9. TROUBLESHOOTING (Continued)
Locked Out Of Your Safe
In the event you are locked out of your safe, use your backup keys to gain access and
follow the section 5 Initial Entry instructions.
If you have lost your backup keys, or are still having any difficulties, contact customer
service at the number below. Proof of purchase is required to obtain keys.
Contact Customer Service at [email protected] or (888) 792-4264
1. Three consecutive rejected scans put
the safe in “Basic Lockout” mode.
Scanner is deactivated for 1 minute.
3 Sounds and pulsing red light for
1-minute duration. 1 Green light flash
and 1 beep once lockout is over.
2. Six consecutive rejected scans result in
“Severe Lockout” mode.
Scanner is deactivated for 5 minutes.
Basic Lockout Mode will also activate the
tamper indicator, which provides a visual
warning to the safe owner that the safe
has been tampered with.
A green light will flash every 30 seconds
for the next two hours following lockout
mode serving as a warning to the user
that entry to the safe has been attempted
and unsuccessful.
GREEN LIGHT
WILL FLASH EVERY
30 SECONDS
