Splicecom PCS 563, Quick Reference Manual

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PCS 563 PCS 563
4 PCS 563 Quick Reference Guide Version 4/0415/1 PCS 563 Quick Reference Guide Version 4/0415/1 5
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OR
Blind Transfer
Transfer to colleague’s voicemail
Parking a Call
Transferring a Call
(cont)
OR
To return to the original call and place the second call on
hold, press the context sensitive key alongside the |Switch|
icon to toggle between the two calls.
To connect the two calls, replace your handset (if you are
using the handset) or press the Speaker Key (if you are
using hands free)
Blind Transfer (un-announced transfer)
Place the call on hold using the Hold Key
Dial the internal or external number
To complete the transfer, replace your handset (if you are
using the handset) or press the Speaker button (if you are
using hands free)
Transferring a Call Directly to a Colleague’s voicemail
Place the call on hold using the Hold Key
Dial the internal number
Press the context sensitive key alongside the
|Leave Message| icon
To complete the transfer, replace your handset (if you are
using the handset) or press the Speaker button (if you are
using hands free)
Parking a Call
This facility allows a call to be held on the system and picked
up by any extension.
Once on a call press one of the context sensitive keys
alongside
|Park| 1–4 (default)
The caller’s details will be displayed against the relevant Park
Slot.
Picking Up a Parked Call
OR
View your Calls History
Redialling a Number
Picking up a Parked Call
Press the Favourites button
Park Slots 1–4 (default) will be shown at the top of the
display. If in use, the name (or number) relating to the
parked call will be shown
Press the context sensitive key alongside the relevant Park
Slot to retrieve the call
|Name|
OR
If your default Idle Page has been set to Favourites, Park
Slots 1–4 will be shown at the top of the display. If in use,
the name (or number) relating to the parked call will be
shown.
Press the context sensitive key alongside the relevant Park
Slot to retrieve the call |Name|
Calls History
Your Calls History (Messages button) displays a list of calls
you have made and been answered, calls you have made and
not been answered, call you have answered, calls you have
missed, new voicemail messages and previously read
voicemail messages.
To view your Calls History
Press the Messages Key
Use the Navigation Keys to view your Calls History
Press the Message Key a 2nd time to exit
Redialling a Number
Press the Messages button
Use the Navigation keys to find the call to be redialled