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Limited Warranty
Spectroniq warrants this product to be free from manufacturing defects in material and
workmanship under normal use for the period listed at the bottom of this document.
How to obtain service:
• Contact Customer Support at 1-888-257-8899. If the issue cannot be resolved over the
phone with troubleshooting techniques, you may be eligible for warranty service. All
warranties must be authorized by Spectroniq prior to service and will result in the issuance
of an authorization number for service.
• Proof of purchase in the form of a bill of sale or receipted invoice with product name,
model and serial number, which provides evidence that the product is within the warranty
period, must accompany the product to obtain warranty service.
This warranty does not cover:
• Physical or cosmetic damages.
• Damage caused by abuse and/or neglect.
• Ordinary adjustments as outlined in the owners manual that can be performed by the
customer.
• Damage to equipment not properly connected to the product.
• Any cost incurred in shipping the product for repair.
• Signal reception problems caused by external antenna, cable systems or interference.
• Incompatibility due to a change in TV/CATV broadcast systems after the product was sold.
• Batteries.
• Images burnt onto the screen.
• Initial installation and related adjustments.
• Power surge and/or damage by lightning.
• Force majeure or uncontrollable external force damage.
• Product shipped for service with inadequate packaging or packaging materials.
What we will do:
• Spectroniq will assess the product and cover all labor charges to repair your product.
• Spectroniq will provide new or, at our discretion, refurbished replacement parts required
to repair your product.
This warranty is void if:
• Product is used in a commercial application or rental.
• Damaged through misuse, negligence or abuse.
• Modified or repaired by anyone other than authorized Spectroniq service center.
• Damaged because it is improperly connected to any other equipment.
• If the original proof of purchase cannot be supplied.
• If the identifiable markings on the product, such as serial number, are defaced,
unrecognizable, or missing.
• The product is used outside the country in which it was originally sold.
OMPD3000HD.book Page 27 Tuesday, September 5, 2006 9:08 PM
