SpectraLink Corporation
Maintenance and Diagnostics
Link WTS – Link 3000 MCU
Part Number: 72-0059-04-E.doc
Page 7
Table of Contents
1.
ABOUT THIS DOCUMENT
9
1.1
Contacting SpectraLink
9
1.2
Icons Used in this Document
9
1.3
Troubleshooting Overview
9
2.
SYSTEM MAINTENANCE
11
2.1
Replace an Interface Module (Hot Swap)
11
2.2
Add a Wireless Telephone
12
2.3
Replace a Wireless Telephone
12
2.4
Delete a Wireless Telephone
13
2.5
Add a Base Station
14
2.6
Replace a Base Station
15
2.7
Delete a Base Station
15
2.8
Add a Shelf
16
2.9
Delete a Shelf
16
3.
WIRELESS TELEPHONE PROBLEMS
17
3.1
Using the Link Wireless Telephones
17
3.2
No Extension/Wrong Extension Displayed
17
3.3
“No Svc” Displayed
18
3.4
No Dialtone / No Audio
18
3.5
No Handoff
19
3.6
Calls Ring on the Wrong Wireless Telephone
19
3.7
Multiple Wireless Telephones Not Working
19
4.
BASE STATION PROBLEMS
21
4.1
Multiple Base Stations Not Working
21
4.2
Base Station LED not lit
21
4.3
Base Station LED Flashing Red and Green
22
4.4
Base Station Disabled
22
4.5
Base Station Will Not Download
24
4.6
Base Station LED Flashing Red
24
4.7
Base Station LED Solid Red or Yellow
24
4.8
Base Station LED Flashing Red, Yellow, Green
25