23
PROBLEM
POSSIBLE CAUSES
SOLUTION
7. Motor overload
protection “kicks out”.
a. Motor is not connected properly.
b. Low voltage due to under size
wire or low incoming voltage.
c. Wrong size heaters in protective
device.
d. Overload due to binding in pump
or wrong size impeller.
Check wiring diagram on motor.
Check with volt meter. Increase size of supply wire.
Report low supply voltage to power company. Voltage
at motor must be within 10% of motor nameplate
voltage.
Heaters should be one size larger than full load amps
shown on motor nameplate.
Indicated by high amperage readings on motor, binding
shaft. Disassemble unit and correct.
8. My ON/OFF touch
button is not working
properly?
a. Control Box.
b. Wiring.
Check GFCI. If green LED does not stay ON, contact a
certified electrician to diagnose control box compo-
nents.
Check touch button connections on the control box.
Make sure the connections are tight.
9. The system will not
turn OFF?
a. Control Box Components.
Press TEST button on the control box GFCI to turn off
system. Contact a certified electrician to diagnose con-
trol box components.
10. I have adjusted the
nozzles but the flow is
weak?
a. Debris in pump casing/impeller.
b. Improper swim jet assembly.
Check inside pump casing for any debris.
The internals may need to be removed for inspection.
11. The plastic cover is
cracked.
To order contact the factory at 800-223-8538.
Trouble Shooting - continued
