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Product Manual

Installing COUNTcam2 on a Large Post

Using Hose Clamps

1. Insert a large hose

through the hose clamp

 

bracket on the 

COUNTcam2, 

 

then, insert 

the end of the

 

hose clamp 

through the

 

lock bracket.

2. Connect to the

 

COUNTCAM wireless

 

network on a mobile device

 

with the Explorer Elite app

installed.

3. Open the Explorer Elite app and allow up to

20 seconds for the live stream to appear. Once

 

viewing the live stream, tap the record icon to

 

initiate recording. The blue recording indicator

 

will begin to blink on the COUNTcam2.

4. Using a ladder (not provided; use at your own

risk), secure the large hose clamp to the post or

 

tree. Make sure the COUNTcam2 is pointed in

 

the proper direction by using the live stream on

 

the Explorer Elite app and adjust as needed. For

 

best results, the camera should be elevated at

 

least 12 feet (3.66 meters) off the ground.  

 

Installing the Camera on a Street Sign Using

 

the Adjustable Pole (preferred method)

1. Secure the COUNTcam2 to the adjustable pole.

The COUNTcam2 easily snaps into the mount

 

secured to the top of the pole. Alternatively,

a small hose clamp can also be used with the

 

COUNTcam2 mounting bracket to secure the

 

COUNTcam2 to the pole.

2. Connect to the COUNTCAM wireless network

on a mobile device with the COUNTCAM app

 

installed.

3. Open the COUNTCAM  app and allow up to 20

seconds for the live stream to appear. Once

 

viewing the live stream, tap the record icon to

 

initiate recording. The blue recording indicator

 

will begin to blink on the COUNTcam2.

4. Extend the aluminum pole to

the desired height. Make sure

the COUNTcam2 is pointed

in the proper direction by

using the live stream on

the COUNTCAM  app

and adjust as needed.

For best results, the camera

should be elevated at least 12 feet

(3.66 meters) off the ground. Be mindful of

 

overhead power lines when raising the pole.

Note: if windy conditions or bad weather is

 

expected, extending the pole over 15 feet (4.5m)

is not recommended.

5. Use two hose clamps to attach the adjustable

pole onto the sign; tighten both hose clamps and

 

lock the adjustable pole to the sign with the hose

 

clamp lock and padlock.

4

Tip: 

Avoid installing COUNTcam2s near 

bus stops. Buses and other large vehicles 

stopping frequently might obstruct the 

camera.

Summary of Contents for Countcam2

Page 1: ...Video Recording System Product Manual Version 3 0 2018 ...

Page 2: ...ndexer 5 Using the Hose Clamp Lock Bracket 5 4 Retrieval 5 6 Picking up the COUNTcam2 5 Downloading Video Files 5 Using the COUNTcam2 Video Uploader 6 5 Using the Booster Pack 6 7 Charging the Booster Pack 6 Connecting the Booster Pack 7 Installing the Booster Pack on an Adjustable Pole 7 Installing the Booster Pack on a Large Post 6 6 Troubleshooting 8 9 Unable to Connect to the COUNTcam2 Wi FiNe...

Page 3: ...Product Manual ...

Page 4: ...charging indicator will turn off when charging is complete It takes approximately 15 hours to completely charge the COUNTcam2 Download the App Download the COUNTCAM App from the Google Play Store or from the Apple App Store to a mobile device i e phone or tablet This is a proprietary app designed to control the COUNTcam2 You will need the COUNTCAM app to initiate recordingon the COUNTcam2 Once the...

Page 5: ...nter right of the app figure 1 3 You will know the COUNTcam2 is recording when the red recording indicator starts blinking in the app figure 1 1 and the blue LED on the front of COUNTcam2 is also blinking App Functionality The COUNTCAM app has several icons on the sides of the screen that serve different functions This section will explain those icons in more detail 1 Recording Indicator When the ...

Page 6: ...ity will be displayed on the format bar Note formatting the internal storage will permanently delete all video files stored on the internal storage 3 Installation Proper COUNTcam2 installation in the field is crucial to capturing usable video data This section reviews the best practices for installing your COUNTcam2 in the field Always use caution and best judgment when working in the field Equipp...

Page 7: ...nto the mount secured to the top of the pole Alternatively a small hose clamp can also be used with the COUNTcam2 mounting bracket to secure the COUNTcam2 to the pole 2 Connect to the COUNTCAM wireless network on a mobile device with the COUNTCAM app installed 3 Open the COUNTCAM app and allow up to 20 seconds for the live stream to appear Once viewing the live stream tap the record icon to initia...

Page 8: ... power lines when using a ladder or when lowering the extension pole Lower the extension pole slowly to avoid dropping or damaging the COUNTcam2 Consider placing the COUNTcam2 in a backpack or other container when removing from a large post to avoid the chance of accidental damage caused by dropping the COUNTcam2 If the COUNTcam2 is still recording simply hold the power button down for three secon...

Page 9: ...harger connector After alignment use the locking screw to secure the connection The green charging indicator next to the INPUT connection will be illuminated when the name of the drive can be changed To access the recorded video files Open Untitled DV Movie 4 The COUNTcam2 creates video in 30 minute segments Drag the desired video files to the folder of your choice on your computer to begin the vi...

Page 10: ...indy conditions Video being recorded may not be usable 3 After attaching the Booster Pack at an ideal spot on the adjustable pole connect to the COUNTcam2 using the booster pack cable Once connected wrap excess cable around the housing of the Booster Pack 4 Carefully raise the adjustable pole and secure it to the street sign using medium hose clamps and secure it with the hose clamp lock bracket S...

Page 11: ...re is a link to a document on how to re install the camera firmware Unable to Connect to the COUNTcam2 through the App If you are able to connect to the COUNTCAM Wi Fi network but are having connectivity through the COUNTCAM app here are some suggestions tohelp remedy the connectivity issues Restart the COUNTCAM app If you are unable to connect to the COUNTcam2 through the COUNTcam2 try restarting...

Page 12: ...d cable you are using may have worn out or is faulty If possible try connecting the COUNTcam2 to your computer using a different download cable Make sure the camera is powered off The camera may not connect to the computer if it is powered on To power down the COUNTcam2 disconnect if from your computer then hold the power button down for three seconds Note if the blue light on the front of the COU...

Page 13: ...AM wireless network in order to view camera feed and initiate recording Remote camera viewing or control is not possible at this time Can I use three Booster Packs to record over 150 hours No because of the video quality settings the COUNTcam2 s internal storage will hold up to 150 hours of video If you have a special project that requires more than 150 hours of video to be recorded at a single ti...

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