Southbend StratoSteam STRE-3EZ Page 5 Owner'S Manual Download

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TRATO

TEAM

OUNTERTOP

TEAMER

PERATION

WNER

’

ANUAL

1189953

(10/08) P

AGE

Figure 2

Dimensions

24" (610)

28-3/4"

(733)

Model STRE-3EZ

(shown with optional cabinet base)

Dimensions shown in inches and (millimeters)

23"

(586)

48"

(1219)

Model STRE-EZ5

(shown with optional cabinet base)

2" (51)

3" (76)

Electric Cable Entry Hole

Pressure Relief Vent

19-1/2"

(495)

6" (151)

4-1/2" (114)

29"

(737)

53"

(1346)

1-1/4" (32)

2-1/4" (57)

28-3/4" (730)

32-3/4" (832), including 4" (102) minimum rear clearance

Summary of Contents for StratoSteam STRE-3EZ

Page 1: ... damage injury or death Read installation operation and maintenance instructions thoroughly before installing or servicing this equipment 1100 Old Honeycutt Road Fuquay Varina NC 27526 USA www southbendnc com Model STRE 3EZ Model STRE 5EZ IMPORTANT FOR FUTURE REFERENCE Please complete this information and retain this manual for the life of the equipment Model __________________________ Serial ____...

Page 2: ...ETY Do not store or use gasoline or other flammable vapors and liquids in the vicinity of cooking appliances Keep area around cooking appliances free and clear of combustibles WARNING BURN HAZARD Contact with hot surfaces will cause severe burns Always use caution when operating cooking appliances Stand back when opening the steamer door as hot steam or hot water may escape from the door opening H...

Page 3: ... and STRE 5EZ The manual is divided into six sections Introduction 3 Specifications 4 Operation 7 Cleaning Maintenance 11 Installation 13 Service 18 Each steamer has two serial plates located on the exterior of the steamer see Figure 1 below Read these instructions carefully before attempting installation Installation and initial startup should be performed by a qualified installer Unless the inst...

Page 4: ... commercial use only not for household use CLEARANCES WARNING MINIMUM CLEARANCES FROM COMBUSTIBLE CONSTRUCTION Minimum clearance from combustible and non combustible surfaces is 0 on the sides bottom and top and 4 on the rear Adequate clearance must be provided in the aisle in front of the steamer to permit operation including pulling out of pans Steam may escape from the pressure relief valve at ...

Page 5: ...el STRE 3EZ shown with optional cabinet base Dimensions shown in inches and millimeters 23 586 48 1219 Model STRE EZ5 shown with optional cabinet base 2 51 3 76 Electric Cable Entry Hole Pressure Relief Vent 19 1 2 495 6 151 4 1 2 114 29 737 53 1346 1 1 4 32 2 1 4 57 28 3 4 730 32 3 4 832 including 4 102 minimum rear clearance ...

Page 6: ...ge 1 Phase 3 Phase 1 Phase 3 Phase 208 V 60 Hz 44 26 53 31 220 V 50 60 Hz 41 24 51 29 240 V 60 Hz 38 22 46 27 WATER REQUIREMENTS To meet warranty requirements the water supply must be as follows Total Dissolved Solids TDS 60 PPM or less Hardness 2 grains 35 PPM or less pH 7 0 to 7 5 Chlorine and or bromine 1 PPM or less Maximum Reservoir Capacity 3 0 gallons Typical usage is 3 0 gallons in 4 hours...

Page 7: ...e Cover Water Trough OPERATION CAUTION HOT STEAM WILL ESCAPE WHEN DOOR IS BEING OPENED TO PREVENT BURNS KEEP HANDS AND FACE AWAY FROM STEAM To save water and electricity set the Cook Idle switch to IDLE MODE and or turn the control lever to OFF when the steamer is not in use Idle Mode will hold the water temperature in the range 120 F to 190 F When ready to cook set the Cook Idle switch to COOK MO...

Page 8: ...at all Electric power is shut off Turn on power Not enough water is in steamer Add water Lime build up De lime steamer cavity see page 11 If water is OK and there is little lime build up call repair service Steamer does heat up but does not produce enough steam Door is open or ajar Close steamer door completely Steamer is in IDLE mode Set Cook Idle switch to COOK MODE Lime build up De lime steamer...

Page 9: ... electric power and Control Lever is turned to ON Thermometer Indicates temperature in cooking cavity Steamer is ready to cook when temperature reaches 190 F 88 C Low Water Light Lights when the steamer has run completely out of water Cook Idle Switch Set to IDLE MODE to save water and energy when not cooking Set to COOK MODE when cooking Steamer will reach cooking temperature in 2 3 minutes after...

Page 10: ...red in a perforated pan place a solid pan underneath the perforated pan with the cooked food in order to prevent dripping on the floor The steamer is designed to accept standard 12 x 20 pans Fractional size pans and dishes can be used as well with a perforated shelf For stirring the pan does not have to be removed from the steamer Pull pan 1 3 way out of the cavity and the entire surface is access...

Page 11: ... or food products remove them using a non metallic scouring pad RINSE THOROUGHLY WITH CLEAN WATER Dry thoroughly with a clean cloth 5 Ensure drain opening inside of cavity is clear 6 Clean drain opening 7 Place cleaned cavity bottom cover pan supports and pans back into their correct positions 8 Leave the door open at night after cleaning to allow complete drying and to prolong the life of the doo...

Page 12: ...ened areas that sometimes appear on stainless steel surfaces where the area has been subjected to excessive heat These darkened areas are caused by thickening of the protective surface of the stainless steel and are not harmful Heat tint can normally be removed by the foregoing but tint which does not respond to this procedure calls for a vigorous scouring in the direction of the polish lines usin...

Page 13: ...LEVELING Steamer must be level for proper operation Improper leveling may void the warranty STEP 1 UNPACKING IMMEDIATELY INSPECT FOR SHIPPING DAMAGE All containers should be examined for damage before and during unloading The freight carrier has assumed responsibility for its safe transit and delivery If damaged equipment is received either apparent or concealed a claim must be made with the deliv...

Page 14: ... on to Installation Step 3 Figure 5 Attach Legs or Brackets STEP 2B MOUNTING ON CABINET BASE If the steamer is to be mounted on the optional cabinet base first attached the legs to the cabinet base if not already attached Then place the steamer on top of the cabinet base and line up the threaded holes on the bottom of the steamer with the holes in the cabinet base top Secure the steamer to the bas...

Page 15: ...ain access to the contactor A hole on the rear of each steamer is provided for a 3 4 conduit fitting solid or flex An electric cable support bracket and clamp are located inside of the service compartment to the right and above the contactor see Figure 7 Be sure that the input voltage and number of phases matches the requirement stated on the serial plate The steamer is factory wired per customer ...

Page 16: ...L1 and L2 to the two outer terminals on the upper end of the contactor Make the electrical ground connection to the ground lug located at the top right hand corner of the contactor bracket Figure 7 Electrical Connection L1 L2 L3 Connections to Contactor for 3 Phase Models Top of Steamer Contactor Cable Support Bracket L1 L2 Connections to Contactor for 1 Phase Models Top of Steamer Time Delay Rela...

Page 17: ...er light comes on 5 Check that the timer and buzzer operate correctly 6 Open the door and check that water is entering the cavity NOTE The fill rate is slow 7 Wait four minutes then check that some water has covered the bottom of the cavity 8 Depress the door switch actuator rod and listen for an audible click Release the door switch actuator rod and listen for another audible click The clicks ind...

Page 18: ...er of the bottom edge of the panel To remove the top panel remove the two securing screws on the rear face then slide the top panel forward and off The door is field reversible contact Southbend for instructions TROUBLESHOOTING FLOWCHARTS PROCEDURES AND WIRING DIAGRAMS Find the symptom below that corresponds to the malfunction then turn to the corresponding page Follow the flowchart on that page u...

Page 19: ...nt The high pressure side of the switch is open to the interior of the cavity the low pressure side is open to atmosphere When the cavity pressure rises because the food is absorbing energy from the steam the interior pressure will rise When the interior pressure reaches approximately 3 W C the switch shuts off power to the contactor coil which shuts off power to the heating elements This is inten...

Page 20: ...ressure Relief Vent Do Not Obstruct Water Solenoid Contactor Buzzer behind panel Power Switch behind panel Heating Elements 6 High Level Thermostats 3 Rod Connecting Control Lever to Drain Valve Low Water Sensor behind panel Timer Cook Idle Mode Switch Low Water Light Water Level Sensor Pressure Switch Water Filter Time Delay Relay Removable Reservoir Cover Water Fill Trough Idle Mode Thermostat ...

Page 21: ...s from the contactor Measure the resistance across the leads each cartridge Replace any cartridge that shows either an open or short circuit Cartridges are OK Is measured resistance in the range specified on page 24 Is measured voltage 208 220 or 240 volts No Yes DISCONNECT POWER AT CIRCUIT BREAKER Remove right side panel for access Reconnect power at circuit breaker Turn lever to ON position and ...

Page 22: ...servoir Turn steamer back on and wait 10 minutes High limit thermostats OK No Yes Replace high limit thermostats as necessary DISCONNECT POWER AT CIRCUIT BREAKER Check high limit thermostats see page 29 Replace water solenoid Water solenoid OK No Yes Check water solenoid see page 31 Check for loose or broken wires see wiring diagram If wiring is OK remove screen from strainer and clean or replace ...

Page 23: ...n When Timer Runs Out Disconnect buzzer lead wires from the timer Buzzer does not come on when timer runs out Replace timer Replace buzzer Timer OK No Yes DISCONNECT POWER AT CIRCUIT BREAKER No Yes Does timer time down Replace timer Check the timer see page 27 Remove right side panel for access Set timer for 5 minutes ...

Page 24: ... following table Model STRE 3EZ Model STRE 5EZ Allowable Resistance Ohms Allowable Resistance Ohms Three Phase Single Phase Three Phase Single Phase Serial Plate Voltage A B and B C A C A C A B and B C A C A C 208 10 to 12 14 to 16 5 to 6 8 to 10 11 to 13 4 to 5 220 12 to 13 15 to 18 6 to 7 9 to 11 13 to 15 5 to 6 240 14 to 16 18 to 21 7 to 9 11 to 13 15 to 17 6 to 7 6 If the measured resistance a...

Page 25: ...hat connects the control panel component wires to the wiring harness 5 As shown above place one test lead on terminal L1 of the contactor and the other test lead in position 1 of connector PL1 the socket half which is wired to the control panel 6 Check for continuity with control lever in OFF position there should not be continuity 7 Check for continuity with control lever in ON position there sho...

Page 26: ...tuator on top of contactor Actuator should travel freely and spring back when released 4 Check for continuity between contacts L1 and A as shown above There should be no continuity 5 Repeat Step 4 for contacts L2 and B and for contacts L3 and C 6 Remove wires B3 and B9 from contactor coil 7 Place test leads on contactor coil terminals as shown in View Looking Down shown above and check resistance ...

Page 27: ...sconnect from the timer the wire that leads to the buzzer 5 Disconnect connector PL1 to separate the other buzzer lead wire from the wiring harness 6 Place test leads between positions 1 and 3 on the timer as shown above 7 Check for continuity when the timer has run down so the buzzer should be on If no continuity replace timer 8 Disconnect other lead wire from buzzer Place test leads in terminals...

Page 28: ...r switch when the rod moves 4 Disconnect the wiring harness from the switch terminals at the two places shown above where the test probe tips are located 5 Place the test probes on the switch terminals as shown above 6 Check for continuity with the door open there should NOT be continuity 7 Check for continuity when the door is closed there should be continuity 8 If the continuity checks are not c...

Page 29: ...ottom to cool before performing this test 2 DISCONNECT POWER AT CIRCUIT BREAKER 3 Remove left side panel 4 Disconnect wires from left and right terminals of each high limit thermostat 5 Test each high limit thermostat for continuity as shown above There should be continuity when the thermostat is cool Replace as necessary 6 Reconnect wires ...

Page 30: ...panels 3 Remove bottom panel four screws 4 Remove insulation cover panel four nuts 5 Locate the water level control sensor at the rear edge of the rear element block Disconnect wires B1 and B2 from the sensor 6 Place test leads across water level control sensor terminals as shown above and check for continuity when the sensor is cool If no continuity replace sensor 7 Reconnect wires and reassemble...

Page 31: ...approximately 800 Ω Replace if necessary 6 Apply waterline pressure to water inlet Water should not leak out of the compression fittings If necessary replace water solenoid Check to see that water is slowly running into the cooking cavity 7 Reconnect solenoid lead wires and reconnect power to steamer When power is turned on with the steamer cool the solenoid should click If no click is heard test ...

Page 32: ...ver 3 Remove wires from pressure switch COM and NO terminals 4 Open door of steamer 5 Place test leads on COM and NO terminals as shown above 6 Check continuity There should NOT be continuity Replace as necessary 7 Remove pressure switch 8 With test leads on COM and NO terminals as before gently blow into pressure port and check continuity There SHOULD be continuity Replace as necessary ...

Page 33: ...STRATOSTEAM EZ COUNTERTOP STEAMER SERVICE OWNER S MANUAL 1189953 10 08 PAGE 33 OF 56 Figure 21 Wiring Diagram for 208 220 240 Volt Units Built on or After September 1 2008 ...

Page 34: ...SERVICE STRATOSTEAM EZ COUNTERTOP STEAMER PAGE 34 OF 56 OWNER S MANUAL 1189953 10 08 Figure 22 Wiring Diagram for 208 220 240 Volt Units Built before September 1 2008 ...

Page 35: ...STRATOSTEAM EZ COUNTERTOP STEAMER SERVICE OWNER S MANUAL 1189953 10 08 PAGE 35 OF 56 Figure 23 Wiring Diagram for 480 Volt Units Built on or After September 1 2008 ...

Page 36: ...SERVICE STRATOSTEAM EZ COUNTERTOP STEAMER PAGE 36 OF 56 OWNER S MANUAL 1189953 10 08 Figure 24 Wiring Diagram for 480 Volt Units Built Before September 1 2008 ...

Page 37: ... Diagram Page Structural Parts 38 Control Parts for units built on or after September 1 2008 40 Control Parts for units built between January 7 2008 and August 31 2008 42 Control Parts for units built before January 7 2008 44 Heating Cartridges Thermostats and Contactor Parts 45 Door Switch Parts 46 Door Assembly Parts for units built on or after January 7 2008 47 Door Assembly Parts for units bui...

Page 38: ... 5 1185036 1 1 FLOOR PANEL 6 1185103 1 SIDEWALL ASSEMBLY STRE 3 1185123 1 SIDEWALL ASSEMBLY STRE 5 7 1178668 1 PAN GUIDE LEFT SIDE STRE 3 1178664 1 PAN GUIDE LEFT SIDE STRE 5 8 1178663 1 PAN GUIDE RIGHT SIDE STRE 3 1178669 1 PAN GUIDE RIGHT SIDE STRE 5 9 1185019 2 SIDE PANEL LEFT OR RIGHT STRE 3 1185137 2 SIDE PANEL LEFT OR RIGHT STRE 5 10 1189315 1 1 TOP PANEL W A STRE EZ 11 1 2476 2 2 PLUG BUTTO...

Page 39: ...ATOSTEAM EZ COUNTERTOP STEAMER SERVICE OWNER S MANUAL 1189953 10 08 PAGE 39 OF 56 Figure 25 3 1 2 4 6 7 8 9 10 5 9 13 14 11 12 15 16 17 18 19 20 23 24 21 22 Structural Parts See parts list on previous page ...

Page 40: ... 240V SIGNAL 11 1190690 1 POLYPANEL STRE 3 5EZ CONTROL 12 1189725 1 FRONT PANEL W A for STRE 3EZ 1189726 1 FRONT PANEL W A for STRE 5EZ 13 1185782 2 BOLT SHLDR 1 4 20X1 8 14 1189710 1 SPECIAL MACHINE SCREW 10 32x3 15 1189579 1 PIN STRATOSTEAM DOOR ADJUSTER 16 1189598 1 DOOR HINGE BKT S A 17 1189710 1 SCREW 10 32 X 3 E CLIP 18 1177344 2 SCREW 10 24X3 4 SLOTTED HEX 19 1146320 2 SCREW 6 32X1 ROUND HD...

Page 41: ...AMER SERVICE OWNER S MANUAL 1189953 10 08 PAGE 41 OF 56 Figure 26 5 6 1 2 7 8 9 10 11 12 15 16 13 14 17 18 19 20 21 23 22 24 3 4 25 26 27 28 Control Parts for units built on or after September 1 2008 See parts list on previous page ...

Page 42: ... 1 LIGHT AMBER 240V SIGNAL 11 1190690 1 POLYPANEL STRE 3 5EZ CONTROL 12 1189725 1 FRONT PANEL W A for STRE 3EZ 1189726 1 FRONT PANEL W A for STRE 5EZ 13 1185782 2 BOLT SHLDR 1 4 20X1 8 14 1189710 1 SPECIAL MACHINE SCREW 10 32x3 15 1189579 1 PIN DOOR ADJUSTER 16 1189598 1 DOOR HINGE BKT S A 17 1189710 1 SCREW 10 32 X 3 E CLIP 18 1177344 2 SCREW 10 24X3 4 SLOTTED HEX 19 1146320 2 SCREW 6 32X1 ROUND ...

Page 43: ...SERVICE OWNER S MANUAL 1189953 10 08 PAGE 43 OF 56 Figure 27 5 6 1 2 7 8 9 10 11 12 15 16 13 14 17 18 19 20 21 22 25 23 24 26 3 4 27 Control Parts for units built between January 7 2008 and August 31 2008 See parts list on previous page ...

Page 44: ... 1 GUAGE THERMOMETER 2 IN 5 1170350 1 LIGHT AMBER 240V SIGNAL 6 1178388 1 VALVE LEVER W A 7 1177770 1 BUSHING VALVE LEVER MOUNT 8 1177865 1 NUT HEX 5 8 18 BRASS 9 1178276 1 CAM ACTUATOR 10 1178549 1 SCREW SET 11 1185056 1 BRACKET ON OFF SWITCH 12 1183429 2 INSERT KNURLED 13 6600430 2 LOCKNUT 14 1178535 1 SWITCH POWER 15 1146320 2 SCREW 6 32X1 ROUND HD 16 1175712 1 BUZZER ASSEMBLY 17 1178341 1 TIME...

Page 45: ...R CARTRIDGE 208V 60HZ for Model STRE 5 1181502 6 HEATER CARTRIDGE 220V 50 60HZ for Model STRE 3 1181772 6 HEATER CARTRIDGE 220V 50 60HZ for Model STRE 5 1181503 6 HEATER CARTRIDGE 240V 60HZ for Model STRE 3 1181773 6 HEATER CARTRIDGE 240V 60HZ for Model STRE 5 1181504 6 HEATER CARTRIDGE 480V 60HZ for Model STRE 3 1181774 6 HEATER CARTRIDGE 480V 60HZ for Model STRE 5 3 1185197 3 3 HIGH TEMP LIMIT T...

Page 46: ...dered see page 38 Key Part Number Qty Description 1 1185070 1 ARM DOOR SW SWING STRATOSTEAM 2 1185071 1 BRACKET W A STRATOSTEAM DOOR SWITCH 3 1185195 1 SWITCH DOOR SPDT 15 AMP SUBMINIATURE 4 1146320 2 SCREW 6 32X1 ROUND HEAD 5 1177081 1 PIN 250 DIA SS CAST LATCH STEAMER 6 1177082 1 SPRING DOOR HANDLE 7 PH 292 1 NYLON WASHER 1 4 X 1 2 X 1 8 8 6600402 1 RING RETAINING S S COMBI ...

Page 47: ...L EXTERIOR DOOR for STRE 5EZ 3 1183430 3 SCREW 10 32X1 4 SS RND HD 4 1189580 1 BRACKET DOOR LATCH COVER 5 1149902 2 SCREW 10X1 2 PHIL TRUSS HEAD 6 1189738 1 DOOR INS COVER S A for STRE 3EZ 1189739 1 DOOR INS COVER S A for STRE 5EZ 7 1185186 8 SCREW 8X1 2 PHILLIPS TRUSS HS 8 1189399 1 GASKET DOOR for STRE 3EZ 1189400 1 GASKET DOOR for STRE 5EZ 9 1189583 1 PANEL GASKET RETAINER for STRE 3EZ 1189586 ...

Page 48: ...27 6 WASHER 10 LOCK SS 300 4 1146526 4 WASHER 10 FLAT 5 1185053 1 PANEL W A R2 STACKABLE 6 1185028 2 HINGE PLATE W A 7 1185115 1 GASKET DOOR R2 REDESIGN 8 1146268 2 BOLT 1 4 20X5 8 HEX HEAD SS 9 6600412 2 LOCK WASHER SS 10 1177086 1 RETAINER 11 1185048 1 TRAY DOOR CNDSATION 12 1146390 4 SCREW 10 24X1 2 SS TRUSS SLOT 13 PH 292 2 NYLON WASHER 1 4 X 1 2 X 1 8 14 1185029 1 INSULATION DOOR 15 1185023 1...

Page 49: ...NE 1 8 NPTF 4 1176384 1 NIPPLE CLOSE 1 8NPT 3 4 LONG 5 1174933 1 VALVE 240 60 SOLENOID 6 1187477 1 TUBE FLEX 375 5 7 1189315 1 TOP PANEL W A STRE EZ 8 1189314 1 COVER WATER TANK STRE EZ 9 1178552 1 COVER W A DRAIN EZ 3 10 1189006 1 MOUNTING WELL WATER LVL SENSR 11 1189005 1 LEVEL SENSOR WTR CAPACATIVE 12 1189022 1 RELAY TIME DELAY 13 1185106 1 VALVE DRAIN STR STEAMER 14 1146910 1 ELBOW STREET BLK ...

Page 50: ...BLY UPPER LEFT 5 1183983 1 HINGE ASSEMBLY UPPER RIGHT 6 1183984 1 HINGE ASEMBLY LOWER RIGHT 1183986 1 HINGE ASSEMBLY LOWER LEFT 7 1184527 1 COVER 24 BASE BOTTOM 8 1185144 1 PANEL TOP CABINET 9 1188936 1 BODY BACK 12 CABINET 10 1188935 2 BODY SIDE 12 CABINET 11 1172650 4 LEG PAD 3 4 X 10 HOLE 12 1146500 16 1 4 LOCK WASHER 13 1146201 16 1 4 X 30 X 3 4 HEX HEAD 14 1174260 1 LEG PACKAGE set of four le...

Page 51: ...STRATOSTEAM EZ COUNTERTOP STEAMER SERVICE OWNER S MANUAL 1189953 10 08 PAGE 51 OF 56 Figure 34 3 4 1 2 5 6 7 8 9 10 13 14 11 12 15 Cabinet Base Parts See parts list on previous page ...

Page 52: ...STRATOSTEAM EZ COUNTERTOP STEAMER PAGE 52 OF 56 OWNER S MANUAL 1189953 10 08 Notes ...

Page 53: ...STRATOSTEAM EZ COUNTERTOP STEAMER OWNER S MANUAL 1189953 10 08 PAGE 53 OF 56 Notes ...

Page 54: ...STRATOSTEAM EZ COUNTERTOP STEAMER PAGE 54 OF 56 OWNER S MANUAL 1189953 10 08 Notes ...

Page 55: ...STRATOSTEAM EZ COUNTERTOP STEAMER OWNER S MANUAL 1189953 10 08 PAGE 55 OF 56 Notes ...

Page 56: ...ow maintenance We all recognize however that replacement parts and occasional professional service may be necessary to extend the useful life of this appliance When service is needed contact a Southbend Authorized Service Agency or your dealer To avoid confusion always refer to the model number serial number and type of your appliance Southbend 1100 Old Honeycutt Road Fuquay Varina NC 27526 www so...

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